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Holiday Inn by IHG

3.0 star property

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Photo gallery for Holiday Inn by IHG

Exterior
Exterior
Exterior
Interior
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
101 W Springbrook Dr, Johnson City, TN, 37604
  • Place, Johnson City Mall
    ‪19 min walk‬
  • Place, East Tennessee State University
    ‪6 min drive‬
  • Place, Johnson City Medical Center
    ‪6 min drive‬
  • Airport, Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(31 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(23 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(14 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

8.8 out of 10
Excellent
(9 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed (Garden Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed (Garden Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Communications)

Standard Room, 1 Queen Bed, Mobility Accessible (Communications)

Standard Room, 1 Queen Bed, Mobility Accessible (Communications)

  • Sleeps 2
  • 1 Queen Bed

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Exterior
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4.5 out of 5, Wonderful, 206 reviews
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About this property

Holiday Inn by IHG

Hotel in Johnson City with a fitness center and a seasonal outdoor pool
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, a seasonal outdoor pool, and a business center.
Holiday Inn by IHG offers 205 accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn by IHG. During your stay, you'll be within walking distance of Johnson City Mall. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 2-minute drive from Johnson City Mall and a few minutes from Wallabies
  • Dogs welcome for a fee (restrictions apply)
Holiday Inn by IHG offers its guests a seasonal outdoor pool, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 11000 square feet (1022 square meters) and includes conference space. A vending machine, gift shops/newsstands, and concierge services are also featured at the business-friendly Holiday Inn by IHG. Free self parking is available.

This 3-star Johnson City hotel is smoke free.

Holiday Inn by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 11,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Johnson City
Holiday Inn Johnson City

Holiday Inn by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 302 out of 697 reviews
Rating 8 - Good. 195 out of 697 reviews
Rating 6 - Okay. 98 out of 697 reviews
Rating 4 - Poor. 64 out of 697 reviews
Rating 2 - Terrible. 38 out of 697 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Skylar

Stayed 1 night in Sep 2025

8/10 Good

Jenna

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Jared

Stayed 1 night in Sep 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ty

Stayed 4 nights in Sep 2025

10/10 Excellent

ANDREW

Stayed 2 nights in Sep 2025

6/10 Okay

Thomas

Travelled with group
Liked: Staff & service, amenities
Too slow shower drain and some kind of biting bugs
Stayed 2 nights in Sep 2025

4/10 Poor

Andrew

Business traveller
Disliked: Cleanliness, property conditions & facilities
Overall pretty dirty and in need of updates. Bedding had an unwashed smell and visible stains on top cover Carpeting needs to be replaced, several large stains, elevators need cleaning and replacing of floors
Stayed 1 night in Sep 2025

2/10 Terrible

Tabios

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

justin

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Decent stay for Bristol race weekend

Fairly clean hotel lots of parking. Our door needed to be fixed you basically had to slam it to close it. Also on a race weekend they could be a little more efficient checking people in.
Stayed 3 nights in Sep 2025

10/10 Excellent

Harpal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed using the gym and they had a nice water machine.
Stayed 2 nights in Jul 2025

6/10 Okay

Kerri

Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2025

6/10 Okay

Kerri

Travelled with family
Disliked: Staff & service
We stayed four nights and not once did housekeeping clean our room. They had plenty of opportunity to check as we were away from our room from mid morning until late evenings everyday. It was our responsibility to empty our own trash, and get anything we may had needed from the front desk. We even went as far as to put our bagged trash outside the room along with the used bath towels hoping they would get the hint the room may need to be checked. The towels were not restocked, trash liners were not replaced, and only had 1 roll of toilet paper. I guess like the old saying goes if you want something done you need to do it yourself.
Stayed 2 nights in Sep 2025

4/10 Poor

Jeffrey

Disliked: Cleanliness, property conditions & facilities
Will not stay again. Dirty & in disrepair
Stayed 2 nights in Sep 2025

6/10 Okay

Emilie

Business traveller, Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Do not recommend.

I travelled to Tennessee for work and stayed 2 nights at here. The room had a terrible mildew smell and in attempt to cover up the smell they had laundry scent beads in the air unit, it looked like there was blood on the curtain and air unit, and just generally not clean at all. I would not recommend.
Stayed 3 nights in Sep 2025

10/10 Excellent

Anthony, Steilacomm

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Basically brand new facility, great option
Stayed 3 nights in Aug 2025

8/10 Good

Dean

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

4/10 Poor

Patricia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Expedia says there is a hot tub. There isn't. I was double charged and have been trying for 3 weeks to get my money back!
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here several times while visiting Johnson City and my daughter at ETSU. This is a very clean and nice hotel.
Stayed 2 nights in Aug 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Free breakfast would be nice.
Stayed 4 nights in Aug 2025

6/10 Okay

Taj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and pleasant property. Staff was very helpful and friendly.
Stayed 2 nights in Aug 2025

8/10 Good

Valerie, Kalamazoo

Travelled with partner
Liked: Amenities, property conditions & facilities
Clean hotel. Staff is great
Stayed 1 night in Aug 2025

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025