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CIQ HOTEL at Jalan Trus

3.0 star property

Choose dates to view prices

Photo gallery for CIQ HOTEL at Jalan Trus

Premium Double or Twin Room
Front of property – evening/night
Reception hall
Interior
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
86 jalan trus, Johor Bahru, johor, 80000
  • Place, Komtar JBCC
    ‪2 min walk‬
  • Place, Johor Bahru City Square
    ‪2 min walk‬
  • Place, Johor Bahru Customs, Immigration, and Quarantine Complex
    ‪5 min walk‬
  • Airport, Johor Bahru (JHB-Senai Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Double Or Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Or Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premier King Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Premier King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, 1 Queen Bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Double or Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Premium Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Family Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Premium Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior King Room

Lobby

Superior King Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

CIQ HOTEL at Jalan Trus

A snack bar/deli, a 24-hour front desk, and free WiFi in public areas are available at this smoke-free hotel. Other amenities include a reception hall. Housekeeping is available once per stay.
CIQ HOTEL at Jalan Trus offers 40 air-conditioned accommodations with safes and complimentary bottled water. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Johor Bahru hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

Our customers tell us they enjoy the overall property condition at CIQ HOTEL at Jalan Trus. During your stay, you're just a quick walk from Johor Bahru City Square. You'll find features like free WiFi in public areas and a snack bar/deli.
  • Free WiFi
  • Services include luggage storage
  • 11 minutes by car from Night Safari and 11 minutes from Singapore Turf Club
There's a snack bar/deli on site. WiFi is free in public spaces.

This 3-star Johor Bahru hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 100.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MYR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Touch 'n Go eWallet and DuitNow
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

CIQ HOTEL Jalan Trus Johor Bahru
CIQ HOTEL Jalan Trus
CIQ Jalan Trus
CIQ HOTEL at Jalan Trus Hotel
CIQ HOTEL at Jalan Trus Johor Bahru
CIQ HOTEL at Jalan Trus Hotel Johor Bahru

CIQ HOTEL at Jalan Trus Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 24 out of 87 reviews
Rating 8 - Good. 33 out of 87 reviews
Rating 6 - Okay. 17 out of 87 reviews
Rating 4 - Poor. 9 out of 87 reviews
Rating 2 - Terrible. 4 out of 87 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Hui Hui

A decent budget hotel.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Aneez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An affordable hotel in center of Johor Bahru
Stayed 1 night in Oct 2022
Verified

6/10 Okay

Benjamin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Budget stay for one night close to JB Sentral

It’s ok for a short and cheap stay if you don’t expect high standards concerning the surrounding area, the facilities and the cleanliness of the room.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

play eat shop & sleep

convenience to eat and shop
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Chern Kuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and friendly. Room is clean and quiet. Hotel is well located and within walking distance to City Square and many eatery spots. Easy to take a grab to other parts to!
Stayed 3 nights in Dec 2023
Verified

6/10 Okay

KA FU

Worth for the Price

Value for money. Everything is simple ! Suitable for one night stay.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Tey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean. Bed and pillows are comfortable. However, room is rather small.
Stayed 1 night in Mar 2023
Verified

8/10 Good

Bee Lian

Liked: Staff & service
good - location convenient to shopping and eatery not so good - given room near the lobby, too noisy, ppl talking loudly middle of the night, result in not so good sleep:(
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Alison

Liked: Cleanliness
Disliked: Property conditions & facilities
Our sink was clogged. Losing the keycard cost me Rm100. I lose keycards in other hotels all the time. First time I have to pay for it.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Convenient but occasional noises

Next to a road. Will get occasional motor bikes' noises.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Wen Bin Clement

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a value accommodation. It has 24 front desk. Room was neat and tidy. This property has a water cooler which is quite good. Remember that you get what you paid for, and this is value for money. Feels like a safe place to rest at night.
Verified

8/10 Good

Salbiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good . Shopping malls are nearby . Customer service are friendly. We supposed to check in at 3 and we came at 2.15 and we need to pay $10 RM (no receipt)for early check in. Plus deposit of $100RM(given receipt ). $100RM will be returned upon check out.
Stayed 2 nights in Dec 2024
Verified

4/10 Poor

Yi Yang Clive

Disliked: Cleanliness, amenities, property conditions & facilities
this was a bad experience for us. Towels were stained, hallways were noisy and air conditioning was cranky and loud. When requesting for additional blankets (which costs extra) they didn’t even have any. I wouldn’t return to this hotel. And for the price being charged, it’s a bad deal. I would pay the extra bit more to stay in a place with less disturbances, inconveniences and is cleaner.
Stayed 1 night in Dec 2024
Verified

4/10 Poor

Chung Shii

Disliked: Cleanliness, property conditions & facilities, room comfort

Room cleanliness is below standard

Cleanliness and smell of the room are the main issue of this hotel. There are smoke smell in the room. There are lots of stains on the wall. Bedsheet has yellow stain and so I slept on top of mattress. Early check in at 1 pm requires customer to per 10 dollars per hours . In other hotel, they allow checking in after 1 pm without any cost . Adding all these up, I prefer the I use that additional money spent to book a better hotel ! My first and will be my last time here .
Stayed 1 night in Feb 2024
Verified

6/10 Okay

ABDUL RAHIM

Liked: Cleanliness, property conditions & facilities
No iron. No hair dryer
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Yew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went thru a smooth checkin process assist by Mr Muhammad. The cleanliness is super nice. Recommended hotel
Stayed 1 night in Dec 2020
Verified

4/10 Poor

james casey

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very noisy - all rooms open to atrium which is like a concrete well from lobby to top floor. All noises from any level of the hotel carry to every floor. Noisy both morning and night. There also seems to be a disco next door. Booming bass rhythm continues to 3 am on both Friday and Saturday nights. Windowless room was very small, very basic, somewhat damp and musty. They tried to put me in a windowless room in the basement of the hotel, but quickly agreed to move me to the 2nd floor when I protested
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Kin Seng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very near to JB Sentral. Properly maintained.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Wenyi

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and allows late check out. Near City Square mall, very accessible!
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi gets disconnected too frequently room a bit small though
Stayed 2 nights in Oct 2019
Verified

6/10 Okay

Gary

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Passing through Johor

The hotel is ok for a short stay. We had a windowless basement room that I found claustrophobic. Few hotel services, no breakfast on premises but the nearby shopping mall has several restaurants and a food court.
Stayed 2 nights in Jul 2019
Verified

4/10 Poor

L

Liked: Cleanliness, property conditions & facilities
Was being awake the whole night by the loud blasting music till 6am in the morning. Not sure does it happen bcos of the poor structure that the walls are too thin or the music were too loud. Literally my partner and i had a very sleepless night.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small and cosy room. Walking distance.

Small and cosy room. Walking distance.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

LIZA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumbs up!

Stayed for one night with 3 children but its very memorable one. Rooms were very clean, although small but very spacious with simple and modern furniture arrangment, no clutters. Thumbs up!!
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to malls, friendly staff. Rooms are very clean.
Stayed 1 night in May 2019