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Hyatt Place Johor Bahru Paradigm Mall

4.0 star property

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Photo gallery for Hyatt Place Johor Bahru Paradigm Mall

Reception
Lobby sitting area
City view from property
Hypo-allergenic bedding, minibar, in-room safe, desk
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

View in a map
JALAN MEWAH RIA 2, BUKIT MEWAH, Johor Bahru, 81200
  • Place, Paradigm Mall Johor Bahru
    ‪1 min walk‬
  • Place, Sutera Mall
    ‪2 min drive‬
  • Place, Johor Bahru City Square
    ‪18 min drive‬
  • Airport, Johor Bahru (JHB-Senai Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, Multiple Beds, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, Multiple Beds, City View

8.8 out of 10
Excellent
(5 reviews)
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed with Sofa bed, City View

9.6 out of 10
Exceptional
(10 reviews)
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, Multiple Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Pool View

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed with Sofa bed, Pool View

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(12 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Pool View

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, Multiple Beds, Pool View

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 92 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Hyatt Place Johor Bahru Paradigm Mall

Hotel with an outdoor pool, steps from Paradigm Mall Johor Bahru
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Change of towels is available on request.
Hyatt Place Johor Bahru Paradigm Mall offers 202 air-conditioned accommodations with minibars and safes. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Johor Bahru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Our customers tell us they can't get enough of the shopping around Hyatt Place Johor Bahru Paradigm Mall. During your stay, you're just a quick walk from Paradigm Mall Johor Bahru. Enjoy features like free WiFi in public areas and a free manager's reception, plus an outdoor pool.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and an ATM
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from Paradigm Mall Johor Bahru and a 3-minute drive from Sutera Mall
Hyatt Place Johor Bahru Paradigm Mall offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces.

Hyatt Place Johor Bahru Paradigm Mall also features laundry facilities, dry cleaning/laundry services, and a front-desk safe. For a fee, parking is available.

This 4-star Johor Bahru hotel is smoke free.

The hotel hosts a free manager's reception daily.
Hyatt Place Johor Bahru Paradigm Mall has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (MYR 6 per day)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: MYR 65 for adults and MYR 32.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Hardwood flooring in room
  • No lift
  • Thin carpet in room

More

  • 12 floors
  • Banquet hall
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt Place Johor Bahru Paradigm Mall

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 65.00 for adults and MYR 32.50 for children
  • Covered self parking fee: MYR 6.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hyatt Place Johor Bahru
Hyatt Place Johor Bahru Paradigm Mall Hotel
Hyatt Place Johor Bahru Paradigm Mall Johor Bahru
Hyatt Place Johor Bahru Paradigm Mall Hotel Johor Bahru

Hyatt Place Johor Bahru Paradigm Mall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 214 out of 358 reviews
Rating 8 - Good. 107 out of 358 reviews
Rating 6 - Okay. 24 out of 358 reviews
Rating 4 - Poor. 6 out of 358 reviews
Rating 2 - Terrible. 7 out of 358 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

KELVIN KAH HEI, SINGAPORE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a convenient location, making it easy to get around. The rooms and facilities are quite basic, but sufficient for a short stay. Food was decent and reasonably priced, which was a plus. However, there was no bar or anything to relax and wind down at the end of the day. Overall, it’s an okay choice if you’re looking for affordability and location over extra amenities.
Stayed 1 night in Sep 2025

10/10 Excellent

Tang Meng

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is huge. Lots of activities and dining options at paradigm mall. You can spend 3 days without leaving the hotel premises.
Stayed 2 nights in Sep 2025

8/10 Good

Hui Ru

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were really friendly Rooms were big, toilets cleaned but need to maintain as some parts are mouldy
Stayed 1 night in Sep 2025

10/10 Excellent

Kai Ting

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Hotel is new n staff are helpful. Location are perfect.
Stayed 1 night in Aug 2025

8/10 Good

Richard H K

Stayed 2 nights in Aug 2025

10/10 Excellent

Dina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ang Leng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closed to shops and MRT. Very friendly and helpful hotel staff
Stayed 2 nights in Jun 2025

8/10 Good

Song Khim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Poh Lai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room and staff is very helpful
Stayed 1 night in Aug 2025

8/10 Good

Chan

Liked: Cleanliness, staff & service, property conditions & facilities
Shopping mall was below and very convenient.
Stayed 2 nights in Aug 2025

10/10 Excellent

Koh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was inside shopping mall which is super convenient for shopping and food hunting. The hotel car park located on the 6th floor and there is charges for hotel guests RM6 per entry ( need to validate at hotel front desk when going out)
Stayed 2 nights in Aug 2025

10/10 Excellent

Roselina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

4/10 Poor

Irina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We arrived after 10pm, room was booked for 2 adults and 1 10 year old child, however it was not set up for 3 . Sofa bed was not ready , nor were there towels or toiletries or water for 3. We had to wait for housekeeping to get that set up and it was getting late. At around 3am 13 aug, electricity incl aircon in the room went off and emergency light in the room turned on. My husband called the reception and was told that paradigm mall was doing maintenance and the power be back in 5-10min. By 330am nothing has happened, the reception would not even pick up the call and my husband had to go down. At that point they just claimed they didn’t know of this maintenance and it’s not their fault and they will let us know when it’s resolved. We did not need them to call us as the light would turn off when it’s resolved so we would know. There was no apology for incon, we were just told to wait for it to be over. I find it hard to believe that the mall would not inform such a big hotel of an upcoming maintenance. The hotel should inform the guest of this and I can make an informed decision about staying there. Secondly, why such things are carried out at 3am and if this is something that does occur, hotel should have some means to reduce the inconvenience this causes. I did not travel there to be up half a night staring at emergency light , it’s broken sleep and affects us the next day. While the hotel is nice, I find that incident is unacceptable and communication was poor
Stayed 1 night in Aug 2025

10/10 Excellent

Weilin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staffs are very polite , friendly and very approachable. My hotel room is clean and spacious!
Stayed 2 nights in Aug 2025

6/10 Okay

R G SAMIYA PILLAI

Travelled with partner
check in staff not customer oriented, room given at the end of the corridor. the vibe of the staff not so great
Stayed 1 night in Jul 2025

8/10 Good

Azman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short Getaway

Short Getaway with family...stayed for 3D2N..Check in were smooth...Friendly staffs...Convenient location..Paradigm Shopping mall right below the hotel... Awesome Breakfast spread...
Stayed 2 nights in Jul 2025

8/10 Good

SOPHIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noise cancelling be heard in the room

At night we can hear a noise from the road entering the hotel even l am at 13th floor we found is the drain cover rocking when the cars passes the road
Stayed 2 nights in Jul 2025

8/10 Good

Irmawati

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and convenient to go to mall.
Stayed 1 night in Jul 2025

10/10 Excellent

TAN BEE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is connected to Paradigm mall. Check in staff are friendly. The gym has equipped.
Stayed 1 night in May 2025

6/10 Okay

Andrew

No service at all
Stayed 1 night in Jun 2025

10/10 Excellent

Siew Kang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Quite comfortable and convenient with the mall around. The swimming pool is clean. Only the room aircon is not cooling for whatever reason. No doorway light in room for sleeping . Requested for high floor but only given mid floor. Receptionist said would contact us when room was available but did not deliver her task.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable and convenient.

Extremely convenient hotel located within one of the largest malls in JB. The mall was amazing and offers many activities for kids and teens eg ice skating, roller blading, rock climbing, cinema and video arcades. There are anchor tennants as well as small stand alone shops with good bargains. It is about 15 minutes from the causeway checkpoint to Singapore. Will definitely stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Condition of room is fantastic, clean and spacious! Hotel is connected to Paradigm Mall, which makes our shopping and dining super convenient. Highly recommended!
Stayed 1 night in Jul 2025

10/10 Excellent

JING TING

Stayed 1 night in Jul 2025