Air-conditioned accommodations at Novotel Johor Bahru City Centre offer irons/ironing boards. Bathrooms include complimentary toiletries and hair dryers.
During your stay at Novotel Johor Bahru City Centre, you're just a quick walk from KSL City Mall.
Steps from KSL City Mall and a 4-minute drive from Johor Bahru City Square
Property amenities
Conveniences
24-hour front desk
Room amenities
Bathroom
Free toiletries
Hair dryer
More
Air conditioning
Iron/ironing board
Policies
Special check-in instructions
Information provided by the property may be translated using automated translation tools
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for MYR 100.0 per day.
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Rollaway bed fee: MYR 100.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Novotel Johor Bahru City Centre Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hotel is clean, staffs are polite and alway smiling.
Hotel room is clean but the only downside is toilet flush is faulty, after flushing, the water will flow for 2 minutes that very noisy during night time. Tv remote volume
button is not working.
Hotel buffet breakfast is nomral but staffs are nice.
Overall, the expernice is good and i will come back again.
still under upgrading mode cannot sell to us because lots of facilities we are not fully accessible.
Andy
Stayed 1 night in Jan 2026
8/10 Good
Jie Wen
15 Feb 2026
Liked: Staff & service, amenities
The first room we got had stains on the sheets. Sewage water also started leaking from the toilet and started to smell. Tried to call housekeeping and the concierge but the room telephone wasn’t working; I had to go down to the front counter to request for a room change. The staff was friendly and accommodating to the request. The second room still had flaws, but much better. As the hotel is new and still in the “soft launch” phase, benefit of doubt is given and hope they will improve when they officially launch!
Jie Wen
Stayed 1 night in Feb 2026
10/10 Excellent
May Fung
Travelled with family
12 Feb 2026
Liked: Cleanliness, staff & service, amenities
clean & cozy, friendly staff, ideal location.
May Fung
Stayed 1 night in Feb 2026
4/10 Poor
Kok Cheong
Travelled with partner
9 Feb 2026
Liked: Property conditions & facilities
Disliked: Cleanliness
Room is not properly cleaned. We found rubbish behind cabinet and used diaper below basin. They charged considerably high rate (compared to nearby hotel) and such service is not acceptable.
We had a fantastic stay. The hotel has beautiful modern decor and a great location - right across KSL Mall with plenty of food options nearby. The rooms are new, spotless and very comfortable. As it’s still in a soft launch phase, the hotel wasn’t crowded at all, which made the experience even more enjoyable. Everything felt fresh and well thought out. We’ll definitely be back!