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Best Western Joliet Inn & Suites

2.5 star property

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Photo gallery for Best Western Joliet Inn & Suites

Lobby
A modern hotel room with a large bathtub, a flat-screen TV, a sofa, and a patterned carpet.
Indoor pool, open 7:00 AM to 9:00 PM, pool loungers
Premium bedding, in-room safe, desk, laptop workspace
A spacious lobby with a high ceiling, two sofas with patterned upholstery, a small ottoman, and a cityscape painting on the wall.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
4380 Enterprise Drive, Joliet, IL, 60431
  • Place, West Shore Park
    ‪16 min walk‬
  • Place, Shorewood-Troy Public Library
    ‪3 min drive‬
  • Place, Route 66 Raceway
    ‪14 min drive‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪56 min drive‬

Room options

View all photos for Queen Room with Two Queen Beds - Non-Smoking

A hotel room with a sofa, a small table, a bed with a headboard, and a window with curtains.

Queen Room with Two Queen Beds - Non-Smoking

  • Sleeps 2
  • 2 Queen Beds

View all photos for Accessible Suite King BedWalk In Shower Non Smoking

A hotel room with a large bed, a desk with a television, two chairs, a desk lamp, and a window with curtains.

Accessible Suite King BedWalk In Shower Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(45 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.6 out of 10
Excellent
(22 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

A hotel room with a large bed, a desk, a chair, a TV, and a window with a view of trees.

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

A hotel room with a bed, a sofa, a coffee table, a lamp, and a painting on the wall.

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

9.0 out of 10
Wonderful
(11 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

A hotel room with a sofa, a small wooden table, a desk with a chair, and two lamps.

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only;with Sofabed)

A modern hotel room with a large bathtub, a flat-screen TV, a sofa, and a patterned carpet.

Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only;with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

8.8 out of 10
Excellent
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Suite, 1 Queen Bed, Non Smoking, Hot Tub (Shower Only;with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Non Smoking, Hot Tub (Shower Only;with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

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Exterior
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About this property

Best Western Joliet Inn & Suites

An indoor pool, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite. Change of towels is available on request.
Best Western Joliet Inn & Suites offers 60 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

55-inch flat-screen televisions come with premium satellite channels and Netflix. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Joliet Inn & Suites. During your stay, you'll be within walking distance of West Shore Park. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free full breakfast served daily
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from West Shore Park and a few minutes from Shorewood-Troy Public Library
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center, meeting rooms, and coworking spaces. Free breakfast is available daily. An indoor pool, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Best Western Joliet Inn & Suites. Limited free parking is available on a first-come, first-served basis. A complete renovation of Best Western Joliet Inn & Suites was completed in August 2024.

This Joliet hotel is smoke free.

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Books
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • In a nature reserve
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift (91 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1999
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally sourced food prioritised
  • Renovated entire property - August 2024
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and 7:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 9:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 13 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:00 PM and 7:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 9:00 PM and 7:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • One child 13 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

BEST WESTERN Joliet
BEST WESTERN Joliet Inn
Joliet BEST WESTERN
Best Western Joliet Hotel Joliet
Best Western Joliet Inn And Suites
Best Joliet & Suites Joliet
Best Western Joliet Inn & Suites Hotel
Best Western Joliet Inn & Suites Joliet
Best Western Joliet Inn & Suites Hotel Joliet

Best Western Joliet Inn & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 179 out of 346 reviews
Rating 8 - Good. 86 out of 346 reviews
Rating 6 - Okay. 40 out of 346 reviews
Rating 4 - Poor. 24 out of 346 reviews
Rating 2 - Terrible. 17 out of 346 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Tempesitt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
My family stayed here and had a wonderful time. It was clean and the staff was hospitable. Beds are comfy!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Anali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room & hotel. The #1 Best Western we've ever stayed in. Good breakfast.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were friendly
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Donnice

Liked: Cleanliness, staff & service
I love coming here
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, plenty of fresh towels, and the staff was wonderful. We'll be staying again the next time we're there visiting family. Thank you!
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Eme

Liked: Staff & service
Friendly staff
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok. Fairly clean. Breakfast was good.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Tanya

Disliked: Staff & service
Okay place. Staff was not friendly or helpful
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Mila

All good.will stay again
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best stay I ever had! I travel a lot for work and I love it here, I guess that’s why they call it Best Western. Danny was very professional, kind, and accommodating. Will definitely visit here again when I’m in the area. Everything was very clean, delicious breakfast, and very peaceful and beautiful place. 5stars all the way!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Rita

Great place to stay.
Stayed 3 nights in Aug 2025
Verified review

2/10 Terrible

Liza

Disliked: Cleanliness, staff & service, property conditions & facilities
Honestly one of the worst places I’ve ever stayed. The room smelled like fish, my door handle broke off as soon as I walked in, the sheets had stains on them, I almost threw up from the smell when I opened the microwave. Overall this place is dirty and not well kept. Will definitely never be back.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Maggie

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean rooms. Friendly staff. But the bed was terrible very hard and lumpy and the heat/ac unit made horrible noises.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Danny at front desk above and beyond. Great breakfast great location quiet comftablr good value
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Kevin

Clean room
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, would stay again and again.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was very comfortable
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Nikky

Disliked: Cleanliness, amenities, property conditions & facilities
The pictures are nothing like the actual hotel. It is VERY run down. There was mold in the air conditioner and massive holes in our sheets. Pretty sure the sheets on our bed were dirty. Will not be returning
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean nice staffgreat hot tub
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was very good with good variety
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Jerry

Liked: Cleanliness, property conditions & facilities
Clean room, friendly staff, excellent acoustics in the bathroom. Lol
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice, room was comfortable and clean
Stayed 1 night in Sep 2025