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Tranquility bay Antigua

2.5 star property

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View from property
Exterior
Outdoor pool, pool umbrellas
Aerial view
Property grounds

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Jolly Harbour, Jolly Harbour, Saint Mary, PO Box JH94
  • Place, Jolly Beach
    ‪14 min walk‬
  • Place, Jolly Harbour Golf Club
    ‪17 min walk‬
  • Place, Valley Church Beach
    ‪5 min drive‬
  • Airport, St. John's (ANU-V.C. Bird Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms | Private kitchen

Deluxe Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

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About this property

Tranquility bay Antigua

At Tranquility bay Antigua, relax by an outdoor pool or hit the beach where you can enjoy snorkeling.
Tranquility bay Antigua offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and video-game consoles. Rooms open to patios. Televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Tranquility bay Antigua, you'll be within walking distance of Jolly Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and a poolside bar.
  • Free WiFi
  • Places for an enjoyable drink include swim-up bar or poolside bar
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance, a porter, and wedding services
  • Onsite recreation includes an outdoor tennis court, basketball, and tennis lessons
  • 13 minutes by foot from Mosquito Cove Beach and a 4-minute drive from Jolly Harbour Golf Club
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Have fun in the sun at Tranquility bay Antigua with summer activities like snorkeling, windsurfing, and sailing.

You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers an outdoor pool, a children's pool, and outdoor tennis courts. You'll have access to the outdoor pool and health club at a partner property.

This Jolly Harbour hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • A bar/lounge
  • A poolside bar
  • A swim-up bar

Things to do

  • Basketball
  • Children's pool
  • Fitness classes
  • Kayaking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sailing
  • Shopping
  • Snorkelling
  • Tennis lessons
  • Volleyball
  • Windsurfing

Family friendly

  • Children's pool
  • DVD player
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference centre

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool umbrellas

Spa

  • In-room massages

More

  • 3 floors
  • 4 buildings
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed
  • Sofa bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 115.25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 5.00 per person, per night. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 115.25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Tranquility Aparthotel
Tranquility Aparthotel Antigua Bay
Tranquility Bay Antigua
Tranquility Bay Antigua Bolans
Tranquility Bay Antigua Hotel Bolans
Tranquility Bay Antigua Aparthotel
Tranquility Bay Antigua Hotel
Tranquility bay Antigua Hotel
Tranquility bay Antigua Jolly Harbour
Tranquility bay Antigua Hotel Jolly Harbour

Tranquility bay Antigua Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 11 out of 38 reviews
Rating 8 - Good. 15 out of 38 reviews
Rating 6 - Okay. 6 out of 38 reviews
Rating 4 - Poor. 5 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Elizabeth, Massachusetts

Liked: Cleanliness, staff & service, room comfort

Spacious condo steps to the beach

Our family of 4 enjoyed our week-long stay at Tranquility Bay Antigua, a quiet and peaceful condo resort steps from the beautiful Jolly Beach on the Caribbean (western) side of the island, with access to the swimming pools, gym, tennis, activities and evening programs at the lively all-inclusive resort next door with an international crowd, including plenty of families with kids. Our 2 Br/ 2 Bath condo was spacious and well equipped for our family, we were able to prepare breakfasts and lunches in our condo kitchen , dine outdoors on the covered balcony and walk to nearby restaurants at Jolly Harbor Marina for dinners. Hotel staff was exceptionally friendly and helpful at scheduling tours and excursions of the island. TBA felt safe and secure. Condo building was older but clean, Beds were comfortable, washer/dryer was provided in our condo, housekeeping services were provided and this was a good home base for us as we explored Antigua. We had rented a car to drive/explore ourselves but driving was treacherous as roads are narrow, potholed, not always paved and driving is on the left. We were often dodging pedestrians, livestock and other vehicles. I would recommend using taxis.

4/10 Poor

World Traveller, London

Disliked: Cleanliness, staff & service, property conditions & facilities

NOT SO TRANQUIIL!!!

Sadly Tranquility isn't all that tranquil after all! Major problems with my booking upon arrival.................I was not alone.....other guests had the same issues! The place is very dated, needs serious work done......if you Google the place it comes up as one of the top hotels in Antigua!!! No it isn't! Certainly no where near 4 star as it claims....more 2 star!!! Staff, pleasant enough but not that interested nor helpful when there''s a problem.....too many 'Island smiles' and not enough done efficiently. On the plus side.....bed very comfortable, sun always hot and beach lovely and close by. Would definately NOT stay there again unless someone else paid! Not value for money, overpriced......so NOT RECOMMENDED AS A PLACE TO STAY!!! Antigua itself is a beautiful island but an expensive island too, lots of extra costs when dining 10% service + 15% island tax..... ie....non-alcoholic smoothie on the beach EC$15.00 - US$8.00+++!!!!! Almost glad to be home even if the weather sucks!!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Apartments by the beach

Apartments are large and large patio area. Great position, yards from the beach, excellent local supermarket, good value for money

4/10 Poor

Anita , PA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointed

The worst air conditioning we've ever run into while traveling & it's quite warm as u can imagine . Water was cold , the all place smells bed . We lost cable every single day . We were very disappointed and never coming back to this place again .

6/10 Okay

C, PA

Disliked: Cleanliness, property conditions & facilities, room comfort
Front desk person was very friendly but gave horrible directions and did not even know there was a donkey sanctuary on the island. Our room had a broken dryer which was not repaired the entire week we were there. Air conditioning was poor which left the bedding and clothes damp. Livingroom furniture was uncomfortable.

8/10 Good

JavaBoy, New York

Liked: Cleanliness, staff & service, room comfort

Nice 2 bedroom suite right off the beach

Suite was very clean although dated. Good size for a family of four and having a full kitchen made it nice to stock items for the week instead on eating out for every meal. 1 of the 3 air conditioners was not working (barely running as a fan) but weather was pleasant enough to get by without it. I would say they should change the feature about free Wi-Fi in room since we were never able to get a signal from any device to connect. Only small area by reception could get you on the Internet (no cell service at all which was fine by me - remember we are on vacation)! Grounds were kept very clean and they even helped us take groceries back from supermarket using a golf cart. Master bedroom was very spacious.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

No view of beach from hotel

A/c poor. Floors dirty. Maintenance slow to respond. But reception kind and knowledgeable. Hot shower and plenty of ice

8/10 Good

Bolans5

Liked: Cleanliness, staff & service, room comfort

Best Bang For your money

Excellent front desk staff, welcoming, friendly and informative. Rooms are spacious clean and well stocked with clean towels, dishes great for family vacations. Call for a golf cart pickup to dinner and back at ant if the great restaurants in around the area. The beach is in your door step just put on your sandals or barefoot it to the beach on the property.

10/10 Excellent

Mrs.Wellington, Tarrytown, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Experience!

My and family and I were very happy that we stayed at Tranquility Bay Hotel and highly recommend this hotel to others. We felt safe, the staff was extremely nice, especially Jerron, Joanne and Filomena. Jerron was very helpful. The beach is beautiful and safe to swim in. Our two bedroom suite was close to the beach. We love the spaciousness and the cleanliness of our two bedroom suite. The decor of the suite was nice. The washer and dryer was a plus it felt wonderful not having to do laundry on our return back from vacation. The supermarket in the area was also an added bonus. I, therefore, recommend Tranquility Bay to others without hesitation. We had a wonderful safe, time staying there.

8/10 Good

neil, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly hotel, close to wonderful beach

Pleasant hotel stay - close to Wonderful beach and clear blue sea - what's not to like? Spacious, clean rooms with helpful staff. Decor is slightly dated, and facilities may be in some need of upgrading, but that does not detract from the benefits of a great location in an area of natural beauty.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Nice comfortable hotel. Great for a small group hanging out on vacation. Nice beaches within walking disatance,

8/10 Good

anthony, Long island, NY

Liked: Staff & service, property conditions & facilities, room comfort

Good hotel.

Hotel was good. Not exceptional. Room wasn't cleaned one day. Wifi didn't work in the room, but other then that not bad.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

TL78, Plano, TX

Disliked: Staff & service, property conditions & facilities, room comfort

No Air-Conditioning. At All!!

DO NOT STAY HERE! No working AC even after multiple complaints from us and from other vacationers. When I spoke to the Operations Manager, Mrs Watty, (after three nights in a row of no working AC) she shamed me for needing an AC. She doesn't have AC at her house or ceiling fans, why should I need one? Because I paid for a room with a working AC!!!! Save your money and go elsewhere for a few extra dollars.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

10/10 Excellent

Roberto, Giussano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good place for vacation

What can I say ??? Best rate of quality/price on best (for me) beach of Antigua. absolutely suggested !

8/10 Good

Caribbean Mom., Antigua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Stacation

The facilities were great and located just two minutes walk to an amazing beach, 5 minutes to a large supermarket and 5 minutes walk to a large family friendly pool. The gym was small but adequate. we bought and cooked our own food and there were a few really nice restaurants close by. Love it will plan to do this again as soon as possible.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Close to Beach

Needs renovating. If you don't mind not staying in a hotel that is not modern nor updated than this hotel is an option for your stay in Antigua.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

A very " Jolly" place to stay!

Hotel was in a great location and the staff was extremely helpful the rooms were spacious and contained two balconies. The one bedroom in which we stayed in contained a large shower, living room,and full kitchen. The Maids provided us with fresh towel daily and we're extremely helpful and polite they provided us with anything that was missing in our rooms with a smile. We were there during the week of Carnivale and participated in their parade and by the end of the stay we were fortunate enough to be relocated to a room that had a view of the beach.. the staff went out of their way to make sure that our stay was memorable.

10/10 Excellent

JWC, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Trip

It was my family first trip to Antigua. Our Stay at Tranquility Bay was awesome. We had a two bedroom and a one bedroom for six of my family members. The beach was so close and the supermarket was within walking distance. The staff was always friendly and helpful. Blue water and white sandy beach. My only downside was the noisy air conditioning unit. I would go back to Antigua again and will stay at the Tranquility Bay Resort. Jolly beach my family and I will be back. And if you need a good cab driver to show you around the island please ask for cab driver Trini at the airport such a nice and friendly man.

8/10 Good

Sunil, Trinidad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

The hotel staff was friendly and they did everything possible to make our stay pleasant. The room was clean and the bed was very comfortable. The beach is so close and you can walk to it . Great for families.

10/10 Excellent

amber, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartments and fantastic beach

We had 2 enormous rooms with our apartment and the apartment was great. The staff is very friendly and the facilities we could use at the Jolly Beach Resort are fantastic. The wifi was good when it works - but it was down for 3 days which was a pain. They are very strict on check out time at 11am. I requested a check out at 12 noon but they insisted on charging for the extra time!! I think most hotels would have been more flexible on this as they were not expecting any other guests and the resort was pretty empty.

4/10 Poor

Sandy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

unimpressed...

room was average, smelled like mold, service was curt and border-line rude... I frequent the area and I will not return.

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Beach, Great Location

This is what I would call a 3 star hotel. I was looking for something from which I could walk to the beach and from which you could walk to stores and restaurants. This was in my budget but significantly less expensive than many of the other hotels on the beach. This is connected to to Jolly Harbor resort which you share facilities with. The beach is really nice and we enjoyed hanging out there. One thing you need to keep in mind is that this place is basically an all inclusive which is optional and we did not do, so if we wanted to drink on the beach we had to either buy a cash card or go next door to Castaways, which we did. This was not a problem for us. The staff was very friendly and helpful. My only knock would be that they were never able to get me a working CD player and the complimentery toiletries seemed to change every day and we occasionally had to request things we were running out of. I enjoyed having the kitchen as we made our own breakfast everyday which saved us money as the restaurants are expensive. For dinner we went to some of the number of good restaurants within walking distance. The Acropolis was one of my favorites , the best lamb shanks I have ever had, and Miracles, out on the corner of the main street, with some truly great curry and lobster. I also liked being able to walk 5 minutes to the grocery store. Over all the place has some minor imperfections but we enjoyed our stay there and would stay there again.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Location, location, location

The location of this property was excellent, We had one of the 3 units in the entire resort that actually faced the ocean and provided beuatiful sunset views from the good sized balcony deck. The unit we had provided a small kitchen and living area, with a large bedroom. Closet space was good and the King Sized bed was comfy. The kitchen was well equiped. There were plenty of places for pictures to hang, but someone must have liked them as there was nothing left on the walls but the nails.Towels for the beach and having them replaced was a big issue as there was never any to be had. Chairs on the beach? Forget it! The air conditioning was noisy like a jet and failed to cool well. Remote controls for the air were missing and once replaced did not function well. hot water was an issue, maybe becasue wewere at the end of a long unit. The livng area had furnitire that was not really usable, but who spends time sitting inside anyway. Our unit we had was linked to another and therefore noisy at times. I think generally the resort needs to renovate all suites. The resort cuts off the room keys early on the last day and that casued some issues for sure,that doesn't need to be included in the vacation package. All in all, now that we have seen the entire island, this location was best for us and very convienient, including a great grocery store. The beach was 1 mile long and awesome. I would rent one of the condos on the harbour next time!