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Hotel El Eden

3.0 star property

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Photo gallery for Hotel El Eden

Luxury Double Room | Living area
Deluxe Double Room, 1 Queen Bed, Refrigerator
Individually decorated, individually furnished, free WiFi, bed sheets
Exterior
Superior Double Room, 1 Queen Bed, Non Smoking

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Carr 149, Km 4.6, Juana Diaz, 00795
  • Place, Casa Museo de Los Santos Reyes
    ‪4 min drive‬
  • Place, Parque de Bombas
    ‪18 min drive‬
  • Place, Plaza of Delights
    ‪18 min drive‬
  • Airport, Ponce (PSE-Mercedita)
    ‪16 min drive‬

Room options

View all photos for Superior Double Room, 1 Queen Bed, Non Smoking

Superior Double Room, 1 Queen Bed, Non Smoking | View from room

Superior Double Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room, 1 Queen Bed, Non Smoking

Premium Double Room, 1 Queen Bed, Non Smoking

Premium Double Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(17 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Refrigerator

Deluxe Double Room, 1 Queen Bed, Refrigerator

Deluxe Double Room, 1 Queen Bed, Refrigerator

8.8 out of 10
Excellent
(13 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Individually decorated, individually furnished, free WiFi, bed sheets

Standard Double Room

7.2 out of 10
Good
(12 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel El Eden

24-hour room service, a 24-hour front desk, and free WiFi in public areas are available at this smoke-free motel. Other amenities include multilingual staff assistance.
Hotel El Eden offers 48 air-conditioned accommodations with slippers. Rooms open to furnished lanais. Each accommodation is individually furnished and decorated. 45-inch flat-screen televisions come with digital channels.

Bathrooms include showers. This Juana Diaz motel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel El Eden. During your stay, you'll be close to Casa Museo de Los Santos Reyes. Enjoy features like free WiFi in public areas.
  • Free WiFi
  • Amenities include a multilingual staff
  • Just a 4-minute drive from Casa Museo de Los Santos Reyes and 11 minutes from Parque de la Ceiba
  • Dogs welcome for free
Hotel El Eden offers its guests multilingual staff and 24-hour room service. WiFi is free in public spaces.

This 3-star Juana Diaz motel is smoke free.

24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 15 lbs per pet)

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Gas fee: USD 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Motel El Eden Juana Diaz
El Eden Juana Diaz
Motel El Eden
Hotel El Eden Motel
Hotel El Eden Juana Diaz
Hotel El Eden Motel Juana Diaz

Hotel El Eden Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 383 out of 609 reviews
Rating 8 - Good. 105 out of 609 reviews
Rating 6 - Okay. 51 out of 609 reviews
Rating 4 - Poor. 18 out of 609 reviews
Rating 2 - Terrible. 52 out of 609 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Vanessa Lynn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
A true contactless hotel. Staff was available at all times. Secured hotel. Garage is attached straight to your room!! Dogs did scare my companion l, but they are the alarm's (lol). Really liked this hotel!!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Janoelice

Stayed 1 night in Dec 2025

10/10 Excellent

Minerva

Stayed 2 nights in Nov 2025

2/10 Terrible

Jazelyn

Stayed 4 nights in Nov 2025

10/10 Excellent

Siarelys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno todo
Stayed 3 nights in Nov 2025

10/10 Excellent

Lizbeth

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The place is an amazing place to stay just need comforter on the bed. If not, you have to pay a deposit to get one. I don’t think it’s right to pay a deposit to get a comforter for you to sleep when you’re already paying for the room.
Stayed 7 nights in Nov 2025

8/10 Good

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 4 nights in Oct 2025

10/10 Excellent

Marko

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was pristine and the private pool was the perfect way to relax and see the stars. :)
Stayed 1 night in Nov 2025

8/10 Good

Raymond

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
The air conditioner was great!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Gavin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Limpio, privado , y el personal fue amable y atento.
Stayed 1 night in Nov 2025

10/10 Excellent

Jasmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está todo muy bien y limpio
Stayed 1 night in Nov 2025

2/10 Terrible

Deyaneira

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside the pool area smells like dead animal. Horrible smell
Stayed 1 night in Nov 2025

8/10 Good

Sandra

Nice place
Stayed 3 nights in Nov 2025

2/10 Terrible

Jane

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room was mostly clean and it was inexpensive. We booked for one night when no other rooms in the area were available. We didn’t realize it was a hotel that rents rooms by the hour (sign outside our door showed 6 hours is $50) as well as overnight. There is no office, uncomfortable mattress, sheets only (you have to leave a $50 deposit for a blanket) and thin old towels to name a few issues. The staff did patrol on golf carts all night, which is good considering the area was kinda sketchy. I wish we’d known ahead of time what kind of hotel it was and what to expect because we wouldn’t have booked. It has a 4.5 Star rating which is very deceptive! I’m posting this so others will know ahead of time. We stayed the night when there were no other hotels within 50 miles (we looked before giving up and locking in for the night) and nothing happened but it was not a good restful night.
Stayed 1 night in Nov 2025

10/10 Excellent

Ricardo, Urbana

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Very clean room, very nice staff.... But there was a fuel smell on the grounds. A dead animal. It lasted for hours but was gone in the morning.
Stayed 1 night in Nov 2025

4/10 Poor

Natalia, Stanhope

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Osvaldo

Stayed 1 night in Nov 2025

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

jose

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The have dogs pissinng around the areas. That's included the private parking. Thats every room have. House keeping won't clean you room. Even you stay for 2 nights. You would get a blanket. You have to pay $50 deposit. The bathroon towell . It look like the one you use to wash your car. The employees are doing a great job.
Stayed 2 nights in Oct 2025

8/10 Good

Jennifer, Woodbridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very cute and clean one story property. I had the basic/standard room so it doesn’t come with a private pool. The tiled floors are pretty but slippery particularly when wet. There no privacy in the shower because the cut out is see through plexiglass that looks directly into whoever’s taking a shower. There was noise all night long from the property security because they drive around the property 24/7 on 4X4’s or something and the noise is very loud. You do get a private parking garage that’s connected to your room so that’s cool and A/C and Wi-Fi. Overall, it was pretty and good for my stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jacqueline, Springfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always a pleasant stay
Stayed 4 nights in Oct 2025

10/10 Excellent

alexander

Stayed 1 night in Oct 2025

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jenniffer

Stayed 1 night in Sep 2025

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy limpio tranquilo empleado muy atento
Stayed 2 nights in Sep 2025