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Four Points by Sheraton Juneau

3.0 star property

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Photo gallery for Four Points by Sheraton Juneau

Reception
Lobby
Exterior
Lobby
Junior Suite, Multiple Beds, Mountain View

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry
  • Parking included
  • Free WiFi
  • Business services

Explore the area

View in a map
51 Egan Dr, Juneau, AK, 99801
  • Place, Juneau Arts and Humanities Council
    ‪6 min walk‬
  • Place, Alaska State Capitol
    ‪6 min walk‬
  • Place, Mount Roberts Tramway
    ‪7 min walk‬
  • Airport, Juneau, AK (JNU-Juneau Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Mountain View

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds, Mountain View

7.8 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Sea View

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds, Sea View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 1 King Bed, Mountain View

7.8 out of 10
Good
(11 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Sea View

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 1 King Bed, Sea View

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds, Mountain View

Junior Suite, Multiple Beds, Mountain View

Junior Suite, Multiple Beds, Mountain View

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Four Points by Sheraton Juneau

Central hotel with free parking connected to the convention center in Juneau
This hotel features a 24-hour fitness center, a 24-hour business center, and a conference center. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning. Change of towels is available on request.
Four Points by Sheraton Juneau offers 106 accommodations, which are accessible via exterior corridors and feature iPod docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, change of towels, and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

With your stay at Four Points by Sheraton Juneau, you're connected to the convention center and just a quick walk from Juneau-Douglas City Museum. Free WiFi in public areas, free self parking, and a 24-hour gym are available.
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute walk from Juneau-Douglas City Museum and 5 minutes by foot from Juneau Arts and Humanities Council
WiFi is free in public spaces. There's an onsite 24-hour business center. A 24-hour fitness center, ski storage, and concierge services are also featured at the business-friendly Four Points by Sheraton Juneau. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Juneau hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Ski storage

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service

Business services

  • 24-hour business centre
  • Conference centre

Outdoors

  • On the bay

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Biodegradable coffee stirrers available
  • Built in 1974
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from December 3 2025 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Juneau Hotel
Four Points Sheraton Juneau
Goldbelt Hotel Juneau
Goldbelt Juneau
Goldbelt Hotel Juneau Alaska
Juneau Goldbelt Hotel
Four Points by Sheraton Juneau Hotel
Four Points by Sheraton Juneau Juneau
Four Points by Sheraton Juneau Hotel Juneau

Reviews

Four Points by Sheraton Juneau Reviews

8.0

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 150 out of 343 reviews
Rating 8 - Good. 105 out of 343 reviews
Rating 6 - Okay. 42 out of 343 reviews
Rating 4 - Poor. 25 out of 343 reviews
Rating 2 - Terrible. 21 out of 343 reviews

Reviews

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

W Douglas

Travelled with partner
Liked: Cleanliness, staff & service
there is no ac in the rooms, just heat
Stayed 3 nights in Sep 2025

8/10 Good

Catherine

Stayed 1 night in Aug 2025

4/10 Poor

Janet Marie

Stayed 3 nights in Aug 2025

10/10 Excellent

Kamalasen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, friendly and helpful, held luggage safely as we arrived early. Room was clean, all expected amenities. Brilliant, walkable location, and easy acces to services (concierge desk on the premises).
Stayed 3 nights in Aug 2025

10/10 Excellent

Charles, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean property with all the essential facilities. Very friendly and helpful staff. Highly recommended.
Stayed 3 nights in Aug 2025

4/10 Poor

makeeya

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the town and shopping/eating facilities.
Stayed 1 night in Aug 2025

2/10 Terrible

jane

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We paid on arrival and had no opportunity to see the room or hotel. Dirty, disgusting, run down, not air, plastic broken fans in hallways and rooms, stains on carpets and bed…. Staff and manager resists helping, Manager refused to allow us a credit as we wanted to shorten stay. Shockingly, this is a Sheraton … avoid
Stayed 4 nights in Aug 2025

10/10 Excellent

Stan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff were friendly and helpful. There was no air conditioning and we actually were there on a couple of their rare hot days. But the staff gave us more fans, and it worked out fine. The coffee in the room was super weak, but the coffee in the lobby was great and they had tea & hot cocoa too.
Stayed 1 night in Jul 2025

4/10 Poor

Denette

Stayed 2 nights in Jul 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness
Accessibility to dining and dock area
Stayed 3 nights in Jul 2025

6/10 Okay

greg

Travelled with family
Disliked: Staff & service
Didn’t like it
Stayed 2 nights in Jul 2025

6/10 Okay

RAVI

Travelled with family
Poor shower tab draining.
Stayed 4 nights in Jul 2025

4/10 Poor

Scott

Stayed 1 night in Jul 2025

6/10 Okay

Amy

Stayed 1 night in Jul 2025

10/10 Excellent

kerrilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Brett

Stayed 1 night in Jun 2025

4/10 Poor

Suzanne N

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
We reserved two queen bedded rooms. They didn’t save them for us. We had to go to another hotel and get another room at additional expense. Very disappointing.
Stayed 2 nights in Jun 2025

10/10 Excellent

Thao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to downtown of Juneau. Walking distance to restaurants and shoppings. The room is clean. Towels are changed daily. Highly recommended.
Stayed 3 nights in Jun 2025

6/10 Okay

Dack

Stayed 1 night in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, property conditions & facilities
Located very close to everything
Stayed 3 nights in May 2025

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient to cruise port
Stayed 2 nights in May 2025

2/10 Terrible

Claire

Liked: Cleanliness
Disliked: Staff & service, room comfort
Unfortunately we had a terrible stay here and only stayed 2 of our 4 booked nights. They were undergoing incredibly noisy renovations which started at 7am and went of most of the day. They are also incredibly understaffed with the general manager working front desk at all hours. After the second day of drilling we came down at 7am (along with several other guests) to ask if the drilling could stop we were told it was a 3rd party contractor and there was nothing they could do. After being told we had been made aware of this at check in (which we hadn't) we were finally offered to move to another hotel. We were then charged for the remaining 2 nights at the new hotel and have been struggling to get money back from the Sheraton but have eventually been offered credit on Hotels.com.
Stayed 4 nights in Apr 2025