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Sheraton Kagoshima

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Photo gallery for Sheraton Kagoshima

A modern interior with a wooden ceiling, a reflective floor, and a view of a garden with trees and a water feature.
A spacious lobby with a central seating area, wooden paneling, and a large window with greenery.
A modern hotel entrance with a glass door, a wooden slatted ceiling, and a sign reading "Sheraton."
A modern lobby with a wooden reception desk, seating area, and a staircase.
A modern living room with a sectional sofa, a coffee table, and a view of a cityscape through large windows.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
43 - 15 Koraicho, Kagoshima, 890-0051
  • Place, Kagoshima Chuo Station Tourist Information Center
    ‪15 min walk‬
  • Place, Amu Plaza Kagoshima
    ‪16 min walk‬
  • Place, Kagoshima Citizens' Culture Hall
    ‪5 min drive‬
  • Airport, Kagoshima (KOJ)
    ‪56 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (View)

A modern hotel room with a large bed, a seating area with a view, and a dining table.

Deluxe Room, 1 King Bed (View)

9.8 out of 10
Exceptional
(17 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, a round table, and a sofa. There is a large window offering a city view.

Club Room, 1 King Bed

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 1 Double Bed (Sakurajima view)

A modern hotel room with a large bed, a seating area with a view, and a dining table.

Club Room, 1 Double Bed (Sakurajima view)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Club Room, 2 Double Beds (Sakurajima view)

A hotel room with two beds, a sofa, a dining table, and a large window offering a city view.

Club Room, 2 Double Beds (Sakurajima view)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Club Suite, 1 King Bed (Sakurajima Suite)

A modern hotel room with a large TV, comfortable seating, a small table, and a city view.

Club Suite, 1 King Bed (Sakurajima Suite)

  • Mountain view
  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a bench, a bedside table, a nightstand, a desk, a glass shower enclosure, and a wall-mounted lamp.

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds (Sakurajima view)

A hotel room with two beds, a sofa, a dining table, and a large window offering a city view.

Deluxe Room, 2 Double Beds (Sakurajima view)

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Club Room, 1 Double Bed

A hotel room with two beds, a seating area, a large window with a city view, and a flat-screen TV.

Club Room, 1 Double Bed

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds

A modern hotel room with two beds, a sitting area with a desk, and a large mirror.

Deluxe Room, 2 Double Beds

9.6 out of 10
Exceptional
(11 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Sheraton Kagoshima

Along with 3 restaurants, this hotel has a full-service spa and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking.
Sheraton Kagoshima offers 228 air-conditioned accommodations with safes and complimentary bottled water. 55-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers, slippers, toilets with an electronic bidet, and hair dryers.

This Kagoshima hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).
Our customers tell us they can't get enough of the helpful staff at Sheraton Kagoshima. During your stay, you'll be within walking distance of Kagoshima Chuo Station Tourist Information Center. Features include free WiFi in public areas, plus 3 restaurants and a full-service spa.
  • Free WiFi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Kagoshima Chuo Station Tourist Information Center and a few minutes from Amu Plaza Kagoshima
Sheraton Kagoshima offers its guests a full-service spa and a 24-hour fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

The luxury Sheraton Kagoshima also features multilingual staff, a garden, and coffee/tea in a common area. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Kagoshima hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
&More - This café serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Daily Social - This buffet restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.
Satsumagma - This restaurant serves dinner only. Open daily.
Vivarium - Onsite bar. Open daily.
Flying Hog Grill - This restaurant specializes in local cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (JPY 1,500 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 4,000 for adults and JPY 2,000 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • &More
  • Daily Social
  • Flying Hog Grill
  • Satsumagma
  • Vivarium

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden

Full-service spa

  • 3 treatment rooms
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2023
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Reception hall
  • Rooftop garden
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4000 for adults and JPY 2000 for children
  • Covered self parking fee: JPY 1500 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Sheraton Kagoshima Hotel
Sheraton Kagoshima Kagoshima
Sheraton Kagoshima Hotel Kagoshima

Sheraton Kagoshima Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 361 out of 477 reviews
Rating 8 - Good. 89 out of 477 reviews
Rating 6 - Okay. 14 out of 477 reviews
Rating 4 - Poor. 7 out of 477 reviews
Rating 2 - Terrible. 6 out of 477 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

SAORI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and spa
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and spacious. The onsen is also wonderful. Plenty of packing space.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great deal, especially with a strong dollar. Our room was spacious and had a magnificent view of the volcano, the city and the sea. Staff were helpful and attentive. The tram that runs through the city stops right in front of the hotel so travel was especially easy.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

MiSun

Liked: Cleanliness, staff & service, amenities
Wonderful scenery, wonderful people
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Lovely hotel. Excellent room and view!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Marie-Hélène

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff & restaurants. Right by tramway line and the river. Room was large, clean, and with a great view of the volcano. Loved the spa and onsen. Not far from Kagoshima-Chuo Station. Would definitely recommend.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

kisik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was quite good and fresh. Parking lot is a bit far, so a little inconvenient.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Not only is the hotel beautiful, well-equipped, and conveniently located, but the staff is the absolute best! Our room was clean, comfortable, and quiet, and we enjoyed a fabulous view of Sakurajima. Highly recommended!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

CAMERON

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, attentive and helpful staff, excellent breakfast buffet, high quality club lounge, comfortable settings
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Hsiao Lun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheraton staffs are very nice. Breakfast has so many choices . The view of Sakura island is amazing . Room amis very comfortable .We lost passport in the hotel , the hotel contacted us right away. Really appreciated their help . I would like to stay here again .
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Po EN

Liked: Cleanliness, staff & service, amenities
Clean, spacious, awesome view forward Sakura island
Stayed 1 night in Jan 2026
Verified review

8/10 Good

MINKYU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though all the facilities of Sheraton are excellent, the price is too expensive compared to the other hotels.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Whiejong

Liked: Cleanliness, staff & service, amenities
The room is spacious unlike traditional Japanese hotel rooms, and has a great Sakurajima view. Excellent condition with good amenities. Decent breakfast and friendly staff. We have enjoyed the stay.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Karen on Concierge Desk was extremely helpful and went above and beyond to help reunite me with property I left at my previous hotel. The manager in the Daily Social Restaurant was particularly helpful in accommodating our vegan requirements. The staff are a credit to the Sheraton Kagoshima.
What a view!
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Kuan-Hung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent holiday hotel

Excellent stay and friendly and service minded staff and a great view towards Sakurajima
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Hirosuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aside from the slightly high parking fee and the fact that one toothbrush was missing, I was satisfied.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel!! Highly recommend
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

ALEXANDRE HENRY ROLAND

Liked: Cleanliness, amenities, property conditions & facilities
Extremely brilliant facility’s staff and service. Japans generosity exemplified.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

April

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, the view of Sakurajima did not disappoint, the concierge service was helpful and excellent.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and the rooms with views are fabulous!
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice hotel close to central kagoshima
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Chun-Nan

Liked: Cleanliness, staff & service, amenities
Every thing is good enough
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Sung Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern clean room with very comfortable bed and friendly staff. Only minus was you could hear tram and cars outside.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Hironobu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel we stayed in was very nice. It has wonderful hot spring,Breakfasts.
Stayed 1 night in Aug 2024