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Kalamazoo Hotel and Suites

2.5 star property

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Photo gallery for Kalamazoo Hotel and Suites

Indoor pool
Suite, 2 Queen Beds (Additional Living Area)
Lobby sitting area
Suite, 1 King Bed
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
3630 E Cork St, Kalamazoo, MI, 49001
  • Place, Wings Event Center
    ‪14 min walk‬
  • Place, Kalamazoo College
    ‪9 min drive‬
  • Place, Western Michigan University
    ‪9 min drive‬
  • Airport, Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • Sleeps 3
  • 1 King Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Kalamazoo Hotel and Suites

Hotel with free breakfast, near Wings Event Center
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and conference space.
Kalamazoo Hotel and Suites offers 65 accommodations with complimentary newspapers and coffee/tea makers. Beds feature down comforters. A pillow menu is available. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Kalamazoo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Kalamazoo Hotel and Suites. During your stay, you'll be within walking distance of Wings Event Center. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served on weekends
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute drive from Wings Event Center and 5 minutes from Air Zoo
Kalamazoo Hotel and Suites offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served on weekends. WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 75 square feet (7 square meters) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Kalamazoo Hotel and Suites. Self parking is free.

Smoking is allowed in designated areas at this Kalamazoo hotel.

Guests are served free buffet breakfast on weekends from 5:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekends 5:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Ski lift privileges
  • Ski passes
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 75 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2001
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Kalamazoo
Holiday Inn Express Kalamazoo

Kalamazoo Hotel and Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 223 out of 681 reviews
Rating 8 - Good. 186 out of 681 reviews
Rating 6 - Okay. 102 out of 681 reviews
Rating 4 - Poor. 81 out of 681 reviews
Rating 2 - Terrible. 89 out of 681 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

alisea

Disliked: Cleanliness, property conditions & facilities, room comfort
people kept coming in our room and the pool was gross
Stayed 1 night in Oct 2025

2/10 Terrible

Ryan

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was clean and they allow other people into our room
Stayed 1 night in Oct 2025

8/10 Good

Charles A

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

Evan

Stayed 1 night in Oct 2025

2/10 Terrible

Judith

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Rooms rundown. Telephone inoperable. No real breakfast. Room smelled of insecticide. Hotel recently changed owners. Outdoor signage lacking— no lifhtd Hotel clerk and room cleaner very nice
Stayed 1 night in Oct 2025

10/10 Excellent

Allie

Stayed 1 night in Oct 2025

8/10 Good

DESTINY

Stayed 2 nights in Oct 2025

6/10 Okay

Anthony

Got to my room and there are dirty towels on the bathroom floor and sink. I check the bed and there is blood on the sheets. I tell the front desk, "i can change your room... oh, no, i can't. I'll be up to get those towel." That was 15 minutes ago. What about the sheets?! This place is empty. She could easily chamge my room. Spend the money. Stay somewher re
Stayed 1 night in Oct 2025

6/10 Okay

Greg

Travelled with family
Disliked: Cleanliness, room comfort
The place seemed clean enough and staff was fine. There was what seemed to be a couple baby cockroaches one was on the wall when we first walked in and turned on the lights and another in the bathroom, plus other smell dead bugs in a corner in the bathroom. We decided not to bring our bags in from the car. There were many people outside hanging around and loitering and made my son a little uneasy to go out anywhere. There was free breakfast but the coffee wasn't great and we did not eat the food.
Stayed 1 night in Oct 2025

6/10 Okay

Sandra

Travelled with partner
Disliked: Amenities
I was very disappointed with my recent stay at this hotel. First, the pool was not heated, the bath towels were very cheap, the bathroom faucet sprayed, they apparently were out of hair conditioner, there were only two pillows on the bed, and the “breakfast” was mediocre at best. I decided to call the hotel and speak to the Assistant General Manager before posting this review, and what I got was someone who wasn’t apologetic in the slightest. Again, very, very disappointing. As there are many hotels to choose from in this area, I would not recommend this one!
Stayed 1 night in Sep 2025

6/10 Okay

Amanda

Stayed 1 night in Sep 2025

4/10 Poor

Lora

Disliked: Cleanliness, staff & service, property conditions & facilities
Door to our room did not lock! The property desperately needs renovated. Not clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Britteny

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Tami

Liked: Cleanliness, staff & service
The rooms are clean, the staff were very nice; but the hotel needs updating. It was fine for what we needed, and the price was right for the product.
Stayed 2 nights in Sep 2025

2/10 Terrible

Cory Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Might be the worst hotel we've stayed at!

Spend the extra money and go somewhere else! The website for the hotel has been taken down recently, the main floor has been without a/c for the last year per front desk, which includes the breakfast area and workout area, the workout room had the key pad ripped out and wires exposed in the door, there isnt a snack/deli , the ice machine has been broken for the last month, we were told to go to the other hotel and use thiers, the pool stunk and was freezing-not heated, so no one swam, they do not have any washer/dryers-but they told us if we really needed to they could wash with their hotel laundry, hotel is non-smoking but our room stunk of cigarettes, opened the window on 3rd floor and there wasn't a screen in it, tub was gross, hair dryer broken, dirty bedsheets were replaced with the managers off her bed- they didn't have extra, room towels were the pool towels, the elevator doesn't have safety feature so it will close on you and kill you, the fire alarm went off multiple times at 1:15am because front desk didn't catch it in time- to turn off, usually goes off at 4am per them, homeless people sleeping outside, and the front desk told us most people walk in to check in, and turn around and leave.
Stayed 2 nights in Sep 2025

8/10 Good

Samantha

Travelled with partner
Liked: Staff & service
You get what you pay for. We just needed a bed to sleep in for a few hours so we weren’t expecting anything crazy. Bathroom (mainly the bathtub) was a bit dirty and bath towels were very old/used/thin. Staff was friendly when we checked in.
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Stayed 1 night in Sep 2025

2/10 Terrible

India

Disliked: Cleanliness, property conditions & facilities, room comfort

Worst hotel ever!

This hotel is absolutely horrible. The staff was nice enough, but this place needs a lot of work and better housekeeping. There were stains all over the building and food crumbs all over the floor. The carpets are disgusting and the lamp shades are covered in stains and the outlets barely work. The bathroom sink was leaking all over the floor and at some point they remove the refrigerator from the room I was assigned, but they didn't clean the spot where they took it from. There was nothing but a thick, dusty scum left in its place. This was a last minute booking to visit my son, who is a freshman in college. There were no rooms available in the area because there were a good bit of events happening in the area and the hotels that were available, were price gouging ridiculously. I definitely will plan better next time, but by no means, will I ever stay at this place again.
Stayed 2 nights in Sep 2025

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clearly owned by a larger chain at some point. It has seen better days. It was run down and dirty. On the return to my room after being gone all day I discovered that my room door was not locked all day. The room key didn’t work as the door never locked. The room cleanliness was just ok. The bathroom shower head was old and leaking and the tub wasn’t clean. The staff didn’t help with the door not locking. They did not communicate or provide any kind of solution. Would not stay here again.
Stayed 2 nights in Sep 2025

8/10 Good

Mark

Liked: Staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Elizabeth

Less than Average

The hotel was in need of many updates. There were not enough covers on the bed, nor enough pillows. The bathroom sink faucet sprayed water all over the sink. The bathtub looked dirty so I didn’t even attempt to shower.
Stayed 1 night in Sep 2025

4/10 Poor

Lida

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms arent very sound proof making it hard to sleep. The rooms also need to be updated. The bathroom looked old with a dirty shower curtain and mold on the ceiling. The general look of the place looks old and just not kept up but has potential. The fire alarm went off a few times as a fals alarm at 145 in the morning.
Stayed 1 night in Sep 2025

6/10 Okay

Carol

Disliked: Cleanliness, staff & service, property conditions & facilities
It is run down without nice amenities
Stayed 1 night in Sep 2025

6/10 Okay

LATRECE

Liked: Cleanliness
Ice machine was broken. Had to walk next door for ice. Fire alarm kept us up 15 minutes because someone kept using the side door at 3:00 AM. Other than these two issues everything was good.
Stayed 2 nights in Sep 2025

8/10 Good

Rudeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025