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Holiday Inn Kalamazoo West by IHG

3.0 star property

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Photo gallery for Holiday Inn Kalamazoo West by IHG

Indoor pool, open 7:00 AM to 11:00 PM, pool loungers
Daily buffet breakfast for a fee
Exterior
Exterior
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
1247 Westgate Drive, Kalamazoo, MI, 49009
  • Place, Oasis Hot Tub Gardens
    ‪3 min drive‬
  • Place, Western Michigan University
    ‪5 min drive‬
  • Place, Kalamazoo College
    ‪6 min drive‬
  • Airport, Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Walk-In Shower)

8.8 out of 10
Excellent
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Daybed, Walk-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Daybed, Walk-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Bath Shower Combination)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds (Bath Shower Combination)

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Living Area)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom (Living Area)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Living Area)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom (Living Area)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Room amenity

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed, Accessible (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds (Walk-In Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Express and Suites Kalamazoo West by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 789 reviews
The price is €104
includes taxes & fees
23 Dec - 24 Dec
Holiday Inn Express and Suites Kalamazoo West by IHG

About this property

Holiday Inn Kalamazoo West by IHG

Hotel with an indoor pool, in the vicinity of Western Michigan University
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn Kalamazoo West by IHG offers 130 air-conditioned accommodations with safes and hair dryers. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Kalamazoo West by IHG. During your stay, you'll be close to Western Michigan University. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking, extended parking, and RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and conference space
  • Onsite recreation includes a 24-hour gym
  • 6 minutes by car from Western Michigan University and 7 minutes from Kalamazoo College
Holiday Inn Kalamazoo West by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business center on site. Event space at this hotel measures 2400 square feet (223 square meters) and includes conference space. The business-friendly Holiday Inn Kalamazoo West by IHG also features a vending machine, a picnic area, and laundry facilities. For a fee, parking is available.

This 3-star Kalamazoo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 11:00 AM.
Holiday Inn Kalamazoo West by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Uncovered parking on site (USD 5 per night)
  • Extended parking on site (USD 5 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 13.95 to 13.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 2,400 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 13.95 to 13.95 per person
  • Uncovered self parking fee: USD 5.00 per night
  • Extended parking fee: USD 5.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • One child 16 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Kalamazoo West Hotel
Inn Kalamazoo West Hotel
Holiday Inn Kalamazoo West
Holiday Kalamazoo West By Ihg
Holiday Inn Kalamazoo West by IHG Hotel
Holiday Inn Kalamazoo West an IHG Hotel
Holiday Inn Kalamazoo West by IHG Kalamazoo
Holiday Inn Kalamazoo West by IHG Hotel Kalamazoo

Holiday Inn Kalamazoo West by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 272 out of 525 reviews
Rating 8 - Good. 121 out of 525 reviews
Rating 6 - Okay. 54 out of 525 reviews
Rating 4 - Poor. 35 out of 525 reviews
Rating 2 - Terrible. 43 out of 525 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was right off the highway so super convenient. It was clean has a restaurant and bar inside where the staff is super sweet and helpful. Beds are comfortable. Air worked great.Stayed 3 nights would stay again!
Stayed 3 nights in Sep 2025

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Ashleigh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Breakfast a bit pricey...
Stayed 2 nights in Sep 2025

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
pillows too soft. even with two they pretty much flatten out
Stayed 1 night in Sep 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

John

Stayed 1 night in Aug 2025

8/10 Good

rio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Tanisha

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and polite
Stayed 2 nights in Aug 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Staff At check in was rude. He was aggressively arguing with another patron about Wi-Fi. Wouldn’t have been a problem but he started my registration then got side tracked and I couldn’t walk away because he had my information and cards.
Stayed 1 night in Aug 2025

10/10 Excellent

Joshua

Stayed 2 nights in Aug 2025

10/10 Excellent

Todd

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mohsin, Markham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Clean and safe. Nice people too.
Stayed 1 night in Aug 2025

6/10 Okay

Melissa

Travelled with group
Liked: Staff & service, property conditions & facilities
Staff was professional and courteous. Comfy bed. Flexible check-in. Disappointed that no free continental breakfast was offered, though. Was surprised by a $50 “security deposit” that they charged (though they said it would be put back on my account); must be I didn’t read the fine print. This fee, however, didn’t effect my stay so I kept it at 5 stars.
Stayed 1 night in Aug 2025

4/10 Poor

Walter

Stayed 3 nights in Aug 2025

8/10 Good

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was very kind, the pool was closed with no information before hand provided and room needed some TLC, over all it was nice the beds were comfortable and did its job.
Stayed 2 nights in Aug 2025

10/10 Excellent

FREDERICK

Travelled with family
Liked: Cleanliness, staff & service, amenities
Not unique but certainly ok.
Stayed 2 nights in Aug 2025

6/10 Okay

Richard

Liked: Staff & service
Disliked: Cleanliness
Table next to bed had crumbs or something on it- not clean. No desk chair and no hair dryer in room. Went down to front desk- did not want to get charged for missing items. Not satisfactory response. Sink did not drain - missing pop up drain fixture on sink/fixture. Stayed at this property or the holiday inn Express across the street numerous times, but this property not being kept up.
Stayed 1 night in Aug 2025

10/10 Excellent

Kulwa

Stayed 2 nights in Aug 2025

4/10 Poor

Jignesh

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Sticky floor, curtain in very bad condition, washroom is not in good condition, swimming pool was not working, most of the time, i use holiday inn but this is a worse experience
Stayed 1 night in Aug 2025

8/10 Good

Lauren

Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Gary, Indianapolis

Travelled with family
Liked: Cleanliness, staff & service
The pools were not open after I had asked when making the reservation Alternatives elsewhere were offered but not what I had expected.
Stayed 1 night in Aug 2025

10/10 Excellent

Warren

Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Stayed 1 night in Aug 2025

10/10 Excellent

Amybeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Aug 2025