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Upjohn House Inn

4.0 star property

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Photo gallery for Upjohn House Inn

Exterior
Reception
Deluxe Room, Garden View
Hallway
Restaurant

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
530 W South St, Kalamazoo, MI, 49007
  • Place, Kalamazoo College
    ‪5 min walk‬
  • Place, Western Michigan University
    ‪6 min walk‬
  • Place, Kalamazoo Valley Museum
    ‪10 min walk‬
  • Airport, Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪10 min drive‬

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About this property

Upjohn House Inn

Along with an attached winery, this bed & breakfast has a full-service spa and a restaurant. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a bar/lounge, a rooftop terrace, and a conference center are onsite. Change of towels is available on request.
Upjohn House Inn offers 10 accommodations with private hot tubs and complimentary newspapers. Accommodations offer separate dining areas. This Kalamazoo bed & breakfast provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Bathrooms include shower/tub combinations, slippers, and hair dryers. Business-friendly amenities include desks, computer monitors, and printers. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the bed & breakfast's full-service spa, Mary’s Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

During your stay at Upjohn House Inn, you're just a quick walk from Western Michigan University. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Indulge with manicures and pedicures, aromatherapy, or massages at Mary’s Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 4-minute walk from Kalamazoo Institute of Arts and 8 minutes by foot from Western Michigan University
  • Dogs welcome for a fee
A winery is on site. Upjohn House Inn offers its guests a full-service spa. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A business center, 3 meeting rooms, and coworking spaces are available. Event space at this bed & breakfast measures 1000 square feet (93 square meters) and includes a conference center. A rooftop terrace, spa services, and barbecue grills are also featured at the business-friendly Upjohn House Inn. You'll have access to the health club at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Kalamazoo bed & breakfast.

Guests are served free continental breakfast daily from 8:00 AM to 9:30 AM. The bed & breakfast hosts a free manager's reception daily.
Upjohn House Inn has a restaurant on site.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 48; reservation required
  • Private picnics

Things to do

  • 18-hole adjacent golf course
  • Books
  • Full-service spa
  • Games
  • Golf caddies
  • Golf carts
  • Piano
  • Private wine tours
  • Vineyard
  • Wine tasting room
  • Wine tours
  • Winery
  • Winery release events

Family friendly

  • High chair
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (1,000 square foot of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace
  • Telescope
  • Vineyard

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Accessible bathtub
  • Hand-held showerhead
  • Handrails in stairways (81 centimetre high)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 4 private bathrooms
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Chef service
  • Meal delivery service
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Computer monitor
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Printer
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: USD 35 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Christmas Eve (December 24) Gala Dinner per adult: USD 69
  • Valentine's Day (February 14) Gala Dinner per adult: USD 89
  • Valentine's Day (14 February) Gala Dinner per child: USD 69 (from 3 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Hosted evening meal: USD 48

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the bed & breakfast before arrival using the contact information on the booking confirmation.

Property is also known as

Upjohn House Inn Kalamazoo
Upjohn House Inn Bed & breakfast
Upjohn House Inn Bed & breakfast Kalamazoo

Upjohn House Inn Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 10 out of 23 reviews
Rating 8 - Good. 4 out of 23 reviews
Rating 6 - Okay. 1 out of 23 reviews
Rating 4 - Poor. 5 out of 23 reviews
Rating 2 - Terrible. 3 out of 23 reviews

7.4/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean and staff courteous.
Stayed 1 night in Nov 2025

10/10 Excellent

Laura, Saint Clair Shores

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
So nice very impressed we will return 👏 hopefully next stay is longer and we can enjoy more of it.
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Antonio

Stayed 2 nights in Oct 2025

10/10 Excellent

Bethany

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Andrew

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
No service nobody around ,,soiled sheets, and pillowcases. We had to request sheets. My wife had to make the her own bed, put the pillow sheets on nothing was accessible for housekeeping because there was nobody around. No way to turn down the AC. It ran all night very very cold. Definitely not worth $215 a night and that was discounted wouldn’t pay more than 60 or 70 bucks to stay there again.
Stayed 1 night in Sep 2025

8/10 Good

Jessica

Stayed 1 night in Sep 2025

10/10 Excellent

Matthew and Alyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Jelena

Disliked: Cleanliness, staff & service
Esperienza da dimenticare! Nel documento di prenotazione c’era la richiesta di contattare la struttura in anticipo nel caso in cui l’ospite dovesse arrivare dopo le 19:00. Abbiamo cominciato a mettersi in contatto con l’hotel 2 giorni prima dell’arrivo in tutti i modi: compilato la form direttamente sul sito della struttura, inviato un’email, un messaggio tramite Expedia stessa, abbiamo chiamato l’hotel che sempre aveva segreteria telefonica (abbiamo registrato un messaggio vocale) e la loro struttura madre Henderson Castle Inn dove, oltre le chiamate, abbiamo mandato anche 2 SMS senza mai ottenere alcuna risposta da nessuna delle due strutture. Allora cominciamo a chattare con operatori di Expedia che provano a contattare l’hotel, ma non riescono, nessuno risponde. Allora un’operatrice ci dà l’email personale del proprietario dell’hotel, inviamo subito una lettera, nessuna risposta. Alla fine arriviamo all’hotel e NON TROVIAMO NESSUNO alla reception, rimaniamo senza sistemazione, costretti a soggiornare nell’altro hotel. Inoltre, l’Expedia diffonde le informazioni false su questo hotel, perché il check-in e la colazione avvengono a 6,5 km di distanza!!! Chiedo il rimborso totale a Expedia per il servizio non utilizzato ed Expedia si rifiuta di rimborsare . Truffatori entrambi!!! Per fortuna, ho pagato con PayPal che mi ha rimborsato fino all’ultimo centesimo. Se avessi pagato con la carta, avrei perso i soldi. State attenti!
Stayed 4 nights in May 2025

8/10 Good

Lisa

Stayed 2 nights in Aug 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary celebration

We stayed at the Henderson Castle 🏰😁! It was beautiful and relaxing! They carried all of our bags! My fiance is disabled. My only complaint was the hot tub on the roof was out of order. The food was delicious, the service was great and the stay was enchanting!
Stayed 2 nights in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at the historic Upjohn House Bed and Breakfast in the heart of downtown Kalamazoo, and it was a truly memorable experience. This beautifully restored mansion is decorated with charming period details that give it an elegant, old-world atmosphere while still offering modern comforts. I stayed for two nights and loved how easy it was to walk to all the shops, restaurants, and attractions downtown. I also attended a concert at Miller Auditorium, which was conveniently located less than two miles away. The house itself was quiet and relaxing especially since I had it all to myself during my Sunday-Monday stay. I enjoyed a fantastic room with a very firm and comfortable bed that made for a great night’s sleep. The room also had a smart TV with a Roku device, which made it easy to log into my favorite streaming apps like Netflix and YouTube. One highlight of the stay was the clean and inviting hot tub, perfect for unwinding at the end of the day. The whole place felt homey, peaceful, and well cared for. Highly recommend if you're looking for a unique and comfortable stay in Kalamazoo!
Stayed 2 nights in Jun 2025

4/10 Poor

Emilie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Inexplicably we were charged $200+ dollars more than what Expedia quoted us. We weren’t given the room we booked. The toilet & sink were in the shower (“European style” was reason given - in Europe that type of bathroom is in hostels). We were given a different room for 2nd night, which had a functional bathroom - but was not room we booked & requested/confirmed both verbally & in writing. Yet still charged $200+ more…Sadly, not recommended.
Stayed 2 nights in May 2025

4/10 Poor

John

Disliked: Staff & service, property conditions & facilities
This is an attractive historical building but hard to stay in. Check-in and breakfast are 1 mile away; this was not disclosed in the reservation process. There are no staff members on the premises, although when called in, Drakkar was friendly and helpful. Lighting in my room was very inconvenient -- no bathroom illumination, bedroom chandelier did not work, but florescent tube over bookcase could not be turned off. My room was on the ground floor with only lace curtains between me and the front yard.
Stayed 4 nights in May 2025

4/10 Poor

Rich, Oberlin

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Pool not on premises like advertised and breakfast not on site; so how can they call it BnB?
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous house, great staff, loved the unique rooms
Stayed 1 night in Apr 2025

4/10 Poor

Sarah

Disliked: Cleanliness, amenities, property conditions & facilities
When checking in, the hotel couldn't initially find my reservation and said it was because I booked through Expedia. Once that was sorted, I had to wait for a groundskeeper to let me into the property and he let me choose my room, saying they didn't know we were coming so none were prepared for us. The room was beautiful, but the trash was full, the coffee machine had an old used k cup in it, and the bed was broken. In the morning, the groundskeeper stopped me on my way out to inform me that I hadn't paid. He showed me a text message from the property manager that made no sense and included inappropriate language. I pulled up my bank app and showed him the charge to my account, then listened to him argue on the phone to this woman as she continued to insist I hadn't paid. For the record, he seemed very kind but stuck in an impossible situation. Very disappointed in the lack of professionalism from management on this one. Will not return or recommend, which is a shame because I visit Kalamazoo often.
Stayed 2 nights in Mar 2025

2/10 Terrible

Vickie Kittle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If itvwas clean might havenpotentual
Stayed 1 night in Mar 2025

10/10 Excellent

Bob

Stayed 1 night in Mar 2025

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very misleading description/unclean

This was NOT a bed and breakfast situation- it was more like a boarding house sleeping room thing. There were two shared bathrooms with towels on the floor, dirty tubs, toilet paper rolls on the floor, undies hanging to dry on a sinks. We had to drive to Henderson Castle, a property nearby. Luckily we had driven instead of taken a train. When we got back, though we were early, it still took us almost an hour to get into the building- after several phone calls, they finally just gave us the door code or it may have been longer. The home was pretty but run down and dirty. Eventually, after another 20 minutes of trying to get into our room they told us to just go to another room that was open. Like other rooms we’d seen there was a toilet right in the room without anything but a thin dividing screen. Our room had no heat control, a nice but filthy bathtub, dirty towels, and dirty blanket. There was no trash can in the frame for one. The tp had poo on it. Around 10:30 we finally got hold of housekeeping-a woman reeking of weed brought us a space heater and offered to clean up but I just did it myself. Row someone needing a boarding room for a night for a concert it would be fine if you don’t mind dirty. But it was a very unpleasant couple experience, poorly run and misleading. It was a lovely old home though and the mattress toppers were comfortable. Very convenient location minus the check in/amenities a mile away.
Bedding
Common area toilets
Toilet in room
Stayed 1 night in Mar 2025

10/10 Excellent

Vicki

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The communication and effort the staff at the hotel exhibited was exceptional and we appreciate all their kindness.

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We sure enjoyed our gorgeous large room in such a beautiful mansion. This is truly a hidden gem.
Stayed 1 night in Jan 2025