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Mantis Kivu Marina Bay Hotel

2.5 star property

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Photo gallery for Mantis Kivu Marina Bay Hotel

Restaurant
Standard Room, Pool View
Family Room
Standard Room, Mountain View
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Ntemabiti Village, Kamembe, Western Province, 0
  • Place, Nguba Market
    ‪5 min drive‬
  • Place, Parc National de Kahuzi-Biéga
    ‪12 min drive‬
  • Place, Nyungwe Forest National Park
    ‪34 min drive‬

Room options

View all photos for Standard Room, Pool View

Standard Room, Pool View

Standard Room, Pool View

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Lake View

Standard Room, Lake View

Standard Room, Lake View

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Mountain View

Standard Room, Mountain View

Standard Room, Mountain View

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

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The price is €256
includes taxes & fees
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About this property

Mantis Kivu Marina Bay Hotel

Family-friendly hotel with a full-service spa and free breakfast
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a steam room are onsite.
Mantis Kivu Marina Bay Hotel offers 79 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 50-inch Smart televisions come with premium satellite channels.

This Kamembe hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include slippers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.
During your stay at Mantis Kivu Marina Bay Hotel, you'll be within walking distance of Kivu Lake. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a steam room, a playground, and mountain biking
  • Just a 3-minute drive from Kivu Lake and 6 minutes from Nguba Market
Mantis Kivu Marina Bay Hotel offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business center and 5 meeting rooms. Event space at this hotel measures 5242 square feet (487 square meters) and includes a conference center. A children's club, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Mantis Kivu Marina Bay Hotel. Self parking is free.

Smoking is allowed in designated areas at this Kamembe hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.
Mantis Kivu Marina Bay Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Bicycle tours
  • Children's club
  • Full-service spa
  • Mountain biking
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • Children's club (surcharge)
  • In-room babysitting
  • In-room cot
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (5,242 square foot of space)

Outdoors

  • Garden

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Slippers

Entertainment

  • 50-inch smart TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mantis Kivu Marina Bay Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Mantis Kivu Marina Bay
Mantis Kivu Marina Bay Hotel Hotel
Mantis Kivu Marina Bay Hotel Kamembe
Mantis Kivu Marina Bay Hotel Hotel Kamembe

Mantis Kivu Marina Bay Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 4 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

9.2/10

Cleanliness

10/10

Staff & service

5.0/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

cedrick

Liked: Cleanliness, amenities, property conditions & facilities
5 ⭐
Stayed 2 nights in Dec 2025

4/10 Poor

Bing

Disliked: Amenities, property conditions & facilities
Upon arrival, the front desk was openly rude and hostile when they saw two Asians with a Black friend, despite our prepaid booking for three rooms. We were given noisy first-floor rooms directly above the parking lot and the entrance—car doors, voices and airplane taking off from the airport in the vicinity kept us awake all night. Rooms smelled of rotten eggs, bedsheets were stained, bathrooms had no shower doors (leaving the floor flooded), and by morning reeked of mouldy garlic. The basement gym was hot, stuffy, and foul-smelling. With the hotel almost empty, staff still refused to change our rooms. I had to pay big tips myself just to get clean sheets and a scrubbed toilet. Unacceptable service and clear discriminatory attitude. Stay anywhere else in Cyangugu.
Stayed 2 nights in Dec 2025

10/10 Excellent

AMINADAB

Liked: Cleanliness
G
Stayed 1 night in Oct 2025

10/10 Excellent

Shariane

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing Resort!

I cant express how amazing this property is! This resort is absolutely beautiful!! The interior decor of the hotel is designed perfectly. The views outside the property of the Congo and Lake Kivu is a showstopper! The food was so delicious and fulfilling. The service from staff was top notch! I highly recommend a stay at this property, it was really amazing!
Stayed 2 nights in Jan 2025

10/10 Excellent

Valentine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful lake and quite
Stayed 2 nights in Mar 2025