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Four Points by Sheraton Kampala

3.5 star property

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Photo gallery for Four Points by Sheraton Kampala

Meeting facility
Reception
Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas
Executive Suite, 1 King Bed, City View
2 bars/lounges

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Plot No. 1 Elgon Terrace Kololo, Kampala, Central Region, 10109
  • Place, Uganda Golf Course
    ‪3 min walk‬
  • Place, The Acacia Mall
    ‪15 min walk‬
  • Place, Makerere University
    ‪2 min drive‬
  • Airport, Entebbe (EBB-Entebbe Intl.)
    ‪44 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, City View

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View

Executive Suite, 1 King Bed, City View

Executive Suite, 1 King Bed, City View

  • 57 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, City View

Standard Room, 2 Single Beds, City View

Standard Room, 2 Single Beds, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About this property

Four Points by Sheraton Kampala

Hotel in Kampala with 3 restaurants and free valet parking
This smoke-free hotel features 3 restaurants, an outdoor pool, and 2 bars/lounges. Free WiFi in public areas and free valet parking are also provided. Other amenities include a steam room, a coffee shop/cafe, and conference space. Housekeeping is available on request.
Four Points by Sheraton Kampala offers 142 air-conditioned accommodations with safes and complimentary bottled water. 55-inch LED televisions come with satellite channels. Bathrooms include rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a steam room.
During your stay at Four Points by Sheraton Kampala, you're just a quick walk from Uganda Golf Course. Features include free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free valet parking and self parking
  • Drinking and dining options include 3 restaurants, a coffee shop, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, a concierge, and luggage storage
  • Onsite recreation includes a steam room
  • Within a 15-minute walk of Uganda Golf Course and The Acacia Mall
Four Points by Sheraton Kampala offers its guests an outdoor pool and a steam room. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 2691 square feet (250 square meters) and includes conference space. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly Four Points by Sheraton Kampala. Self parking and valet parking are free.

This 3.5-star Kampala hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Four Points by Sheraton Kampala has 3 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 25 for adults and USD 12 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • Designer stores
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Business services

  • 10 meeting rooms
  • 2,691 square feet of conference space

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Kampala

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 12 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Points by Sheraton Kampala Hotel
Four Points by Sheraton Kampala Kampala
Four Points by Sheraton Kampala Hotel Kampala
Four Points by Sheraton Kampala Center Uganda

Four Points by Sheraton Kampala Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 39 out of 48 reviews
Rating 8 - Good. 5 out of 48 reviews
Rating 6 - Okay. 2 out of 48 reviews
Rating 4 - Poor. 1 out of 48 reviews
Rating 2 - Terrible. 1 out of 48 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Stayed 1 night in Sep 2025

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 8 nights in Aug 2025

4/10 Poor

Nabukeera

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Check in was so poor, room wasn’t ready til 6pm
Stayed 2 nights in Aug 2025

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, amenities
We had a great stay. The hotel location is very convenient, the rooms are comfortable and the staff is very accommodating for all your needs!
Stayed 5 nights in Jun 2025

6/10 Okay

Edwin

Stayed 1 night in Mar 2025

10/10 Excellent

Bright

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Four Points by Sheraton in Kololo is spotlessly new, classy, and very well managed. The staff are friendly and very professional. The neighbourhood is one of the safest and most upscale in Kampala. However, unlike some of the other big high-end hotels in the city, they dont offer a buffet for dinner consistently.
Stayed 4 nights in Mar 2025

8/10 Good

Barnett

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop bar noise can be a nuisance
Stayed 13 nights in Feb 2025

10/10 Excellent

MR PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Tamaruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Fouad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Gordon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Douglas

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Johnson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Jul 2024

10/10 Excellent

Mohamed

Stayed 4 nights in Jun 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. I just wish there was a garden or rooms with a balcony.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kwasi

Stayed 4 nights in May 2024

8/10 Good

Giacomo

Business traveller
Liked: Cleanliness, property conditions & facilities
The property is located in a safe and convinient location. The room are comfortable. The service at the restaurant needs improvement.
Stayed 4 nights in May 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Brand new hotel with 99 problems……

Let’s start with the positives! Nice big rooms, really comfy beds and bed linen, restaurants on site lovely staff and good service. Perhaps city style hotels are not my thing because the views out the window is usually queuing traffic on each side 😣 The temperature control in the room is some fancy sensor system that doesn’t work, it barely got below 20 degrees throughout my stay. At night the room felt like a box room as you can’t open the window and you can’t really control the room temperature so you feel trapped! They’ve got a lovely pool on the rooftop but again it’s barely 2 feet deep and you can’t even use it till past 9am as they’re cleaning it so late….. but gym is open 247 which was nice 👌
Stayed 4 nights in Apr 2024

10/10 Excellent

Nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I had a very comfortable stay

I had a very comfortable stay at Four Points by Sheraton Kampala & will surely recommend it for business and leisure travelers.
Stayed 6 nights in Apr 2024

10/10 Excellent

George

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024