Russel Hotel

3.5 star property

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Photo gallery for Russel Hotel

Breakfast, lunch and dinner served
Hallway
Exterior detail
Lobby
Gym

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Russel Lane, Opp. Charm Towers, Kampala, 256
  • Place, Embassy of Belgium
    ‪7 min walk‬
  • Place, The Parliament of the Republic of Uganda
    ‪8 min walk‬
  • Place, Embassy of Sweden
    ‪17 min walk‬
  • Airport, Entebbe (EBB-Entebbe Intl.)
    ‪41 min drive‬

Room options

Deluxe Room

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Executive Room, 1 Queen Bed

  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Standard Twin Room

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Executive Room, 1 Queen Bed

  • Sleeps 3
  • Free Wi-Fi

Standard Room, 1 Queen Bed

  • Sleeps 3
  • Free Wi-Fi

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Russel Hotel

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, spa services, a meeting room, and concierge services are onsite.
Russel Hotel offers 60 air-conditioned accommodations with safes and complimentary bottled water. 45-inch flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and bidets.

This Kampala hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and manicures and pedicures.
During your stay at Russel Hotel, you're just a quick walk from Independence Monument. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy local and international cuisine while dining at Russel
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Within a 10-minute walk of Independence Monument and The Parliament of the Republic of Uganda
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A fitness center, spa services, and tour/ticket assistance are also featured at the business-friendly Russel Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 3.5-star Kampala hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 10:00 AM.
Russel - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Russel

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Mosquito nets
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per person (one way)
  • Early check-in fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Russel Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

HBT Russel Hotel Kampala
HBT Russel Kampala
HBT Russel
HBT Russel Hotel
Russel Hotel Hotel
Russel Hotel Kampala
Russel Hotel Hotel Kampala

Russel Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 32 out of 74 reviews
Rating 8 - Good. 25 out of 74 reviews
Rating 6 - Okay. 14 out of 74 reviews
Rating 4 - Poor. 2 out of 74 reviews
Rating 2 - Terrible. 1 out of 74 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Angela Driver -

Liked: Cleanliness, staff & service
Our staff love this hotel. It’s central, quiet and the staff are really friendly.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Bereket R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay, friendly staff.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Pacifique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel services, Great customers services, cleaned building, thank you very much, God bless you.
Stayed 11 nights in Oct 2025
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, room comfort
This is an excellent budget hotel. Staff are lovely. Rooms are clean.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities
Nice room, clean, spacious.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, room comfort
We use this hotel for work a lot. All our staff like it. I highly recommend if you are looking for a budget friendly hotel option.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Marion

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay in my comfortable room and the excellent breakfast
Stayed 13 nights in Aug 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Amazing stay. The staff was very friendly and I think they deserve not only kudos but a raise.....
Stayed 13 nights in Dec 2022
Verified

6/10 Okay

Angela

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Lovely staff!

Central location. Staff are lovely. Parking area is too small which can be difficult. Some rooms are noisy.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

mubarak

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place.
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Tito

Liked: Cleanliness, property conditions & facilities, room comfort

Encounter at HBT Russel

My stay here was good! This hotel needs to think of getting a spacious location.
Stayed 1 night in Dec 2023
Verified

6/10 Okay

Angela

Liked: Cleanliness, staff & service
Disliked: Room comfort

Nice 3 star hotel

Nice 3 star hotel. Rooms get very hot. Food is okay. Rooms are clean.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities

Great budget hotel. Highly recommend!

This is the hotel we use on a regular basis when in Kampala for work. The staff there are very friendly, the beds and pillows are comfortable, the breakfast is okay. It’s a fantastic value-for-money hotel. Downside - only a couple of local TV stations; no movie channel. Parking can be an issue sometimes, but the hotel really try hard to accommodate us on this. And no fridge in a standard room. Other than these few minor items, the budget hotel is really great!
Stayed 1 night in Sep 2025
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff; great service.

Comfortable bed. Average breakfast. No bacon. More Ugandan style breakfast buffet. Staff are really friendly and they all do an excellent job. Parking is terrible as the car park is too congested; if you choose not to leave your keys, it takes 20 minutes to get your car in and out.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent and friendly facility

Everything was fine except WiFi in the room.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service
My son stayed here and what made HBT a great experience for him was THE STAFF! Thaey were very accommodating to all of his needs. He also loved the breakfast. As a mother, I'm sending out a thank you to the staff for taking such good care of Justin :-)
Stayed 8 nights in Dec 2023
Verified

6/10 Okay

Philip

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was fine, and helpful. Bed was uncomfortable.
Stayed 9 nights in Apr 2023
Verified

6/10 Okay

Barbara

Liked: Cleanliness

OK location, friendly, tired hotel...

Needed a couple nights before heading on safari/gorilla trekking, etc. Surely, there is better in Kampala. The location was good to meet up for a city walking tour, but the area is noisy, rooms were hot and breakfast not very good. No good restaurants nearby that we could find. The staff were friendly but lots of key issues and excess waiting to sort things out.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Philip

Liked: Cleanliness, property conditions & facilities
Room maid and reception guy who advises on connectivity were superb. One restaurant room delivery got lost and I was hungry for 2 hours.
Stayed 4 nights in Aug 2022
Verified

6/10 Okay

Josephine

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and rooms were just aa i saw in the photo. However, my room windows were faulty and leaked in water that started flooding my room. Thank God i was moved to another room. There was noise along the corridors of the 5th floors by staff in the morning. The gym service was great but they can improve on the hygiene
Stayed 5 nights in Sep 2022
Verified

6/10 Okay

Angela

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Excellent staff. Comfortable bed.

Bed and pillow were super comfortable. There was a loud mechanical noise outside our window for hours during the night - very annoying. Staff are fantastic. Very friendly, polite and efficient. They really try to meet your needs. No mini fridge so no cold drinks. No coffee in room - only 1 teabag and 1 cup for 2 people. Universal power sockets which is fantastic. Parking is so full with non-residents cars that they ask you to leave your keys. I refused and they accommodated me but it took about 30 minutes of stuffing around before I could park and leave. Overall, it’s 3 star accommodation in a central business location. But in need of some room refurbishing.
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was about the worst stay i have had in any hotel. The hotel failed to deliver even on the very basic items as stated on its site. They ran short of beddings and I had to ask severally for pillow cases for my room and the staff were largely unresponsive.. even spotted a couple of small roaches in my room...not recommended!
Stayed 4 nights in Jul 2023
Verified

4/10 Poor

Leslie

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It is a old hotel, no in room coffee or tea making, no fridge and aircon is weak. Sound proofing is bad
Stayed 6 nights in Aug 2022
Verified

6/10 Okay

Mariana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Precisa de reparos

Hotel precisa de um upgrade. Academia cheia de equipamento mas tudo velho, quebrado. Poucas as coisas que funcionava. Quarto cheio de mofo nas paredes, café da manhã não é continental - o dia q eu fui era quase almoço. Cama era confortavel
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 5 nights in Feb 2020