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Hotel Ruch

3.0 star property

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Photo gallery for Hotel Ruch

Garden
Garden
Bar (on property)
Property entrance
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Business services

Explore the area

View in a map
Plot 3 Kintu Road, Kampala, 6219
  • Place, The Parliament of the Republic of Uganda
    โ€ช10 min walkโ€ฌ
  • Place, Uganda Golf Course
    โ€ช12 min walkโ€ฌ
  • Place, Embassy of Sudan
    โ€ช15 min walkโ€ฌ
  • Airport, Entebbe (EBB-Entebbe Intl.)
    โ€ช42 min driveโ€ฌ

Room options

View all photos for Superior Single Room, 1 Double Bed, Garden View

Superior Single Room, 1 Double Bed, Garden View

Superior Single Room, 1 Double Bed, Garden View

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Refrigerator, Garden View

Executive Room, 1 King Bed, Refrigerator, Garden View

Executive Room, 1 King Bed, Refrigerator, Garden View

  • Garden view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Room, Multiple Beds, Refrigerator, Garden View

Premier Twin Room, Multiple Beds, Refrigerator, Garden View

Premier Twin Room, Multiple Beds, Refrigerator, Garden View

  • Garden view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 King Bed

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About this property

Hotel Ruch

Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, dry cleaning, and laundry facilities.
Hotel Ruch offers 40 accommodations with complimentary bottled water and complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Kampala hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at Hotel Ruch, you're just a quick walk from Embassy of Belgium. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Within a 10-minute walk of Embassy of Belgium and Independence Monument
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There are 2 meeting rooms available. A 24-hour fitness center, multilingual staff, and a garden are also featured at the business-friendly Hotel Ruch. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Kampala hotel.

Guests are served free full breakfast daily from 7:30 AM to 9:00 AM.
Masala Monk - This restaurant serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:30 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Masala Monk

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • Conference centre

Outdoors

  • Garden

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 60 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Ruch Kampala
Ruch Kampala
Ruch Hotel Kampala
Hotel Ruch Hotel
Hotel Ruch Kampala
Hotel Ruch Hotel Kampala

Hotel Ruch Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 5 out of 20 reviews
Rating 8 - Good. 9 out of 20 reviews
Rating 6 - Okay. 5 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

7.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

THABO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel review

I have had a very pleasant stay at the Ruch hotel. The staff members were very, polite, professional, caring, competent and compassionate and well presented. The hotel facilitated my all transport arrangements both inside outside the city Kampala and naturally I felt very safe when I was exploring the city. I would definitely recommend the Ruch. It's excellent value for the money and it's located in a very safe area.
Stayed 5 nights in Jul 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, room comfort

Pleasant stay

A friendly and pleasant experience, very conveniently located in the city centre.
Stayed 3 nights in Oct 2022

8/10 Good

Alexandr

Business traveller
Liked: Property conditions & facilities
Better than expected
Stayed 5 nights in Sep 2022

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice friendly hotel.

Friendly, helpful staff. Zam at from desk is exceptional. No noise from road, but in a location close to Garden City & Oasis Mall. Excellent Indian restaurant on site.
Stayed 1 night in Jan 2022

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth a stay.

Friendly hotel with great staff, comfortable rooms and excellent Indian restaurant on site
Stayed 4 nights in Jan 2022

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service, amenities
I liked there green garden the shade from trees and the front desk girl zam is excellent
Stayed 3 nights in Dec 2021

8/10 Good

Anthony Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Situated in quiet part of Kampala. Staff always very helpful and friendly. A little disappointed with the food this time though at Indian restaurant. Will stay again though.
Stayed 2 nights in Dec 2019

8/10 Good

Deb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

8/10 Good

David

Liked: Staff & service

Good Stay

We enjoyed staying at the Ruch. The staff were some of the friendliest we've ever encountered. When we checked in we were given a nice room, but no AirCon which is necessary, so we asked and were moved to a much small room with AC, which was great. Cleanliness of the bathroom could be improved. Also there was no where in the bathroom to put your toothbrush etc. The restaurant was very good. Wifi worked well all the time.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service

Ok for one night-otherwise look elsewhere.

Hotel is very dated, and badly in need of refurbishing. The staff were friendly and helpful. Very hard to find if you are driving, but of course locals (taxi drivers) know exactly where it is. Ask somebody- GPS will take you to a different location.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
Very friendly and helpful staff! Breakfast was basic, but more than adequate with made-to-order dishes available. Thank you for the hospitality!
Stayed 3 nights in Dec 2018

8/10 Good

Alastair

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

It did the job....just

I suppose it is a matter of getting what you pay for... the location is brilliant and it has plenty of space. It functions and the one night stay was fine, but with some repairs, modernisation and rearranging it could be so much better. I like budget hotels, but when I compare Ruch with similar places (price) in Asia, America and Europe it is way lower. The staff were friendly and the bed was comfortable, although the mosquito net was a disaster, and it served our purpose. I would recommend it as I know similar options are limited in central Kampala, but I would just recommend to Ruch to pull up their socks.
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not liked hotel Ruch for two reasons (i) the mattress, the bed sheet and the blanket ( comfort) are all dirty. I remember the day I have forced the staff (male staff at the night shift) to change the comfort three times and finally kept scielent confirming that is what the hotel can offer and (ii) the male staff on the counter are dangerous boys for your stuffs. These boys robbed my friend of his laptop charger and as he asked they said tommorow we will check with staffs during the day n give it back to you to him...they knew that he will leave early in the morning. In the morning when he was rushing not to miss his flight, they just relplied sorry or wait until the daytime staff will come. I myself have asked them to give them a call and they again replied they do not have credit to do so...I then asked them to give us their number n they further reasoned they can't. We angrly looked for the owner/manager but he/she was not there may be cuz of the time we left. We then left without even reporting to the owner.
Stayed 6 nights in Aug 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very quiet and perfect for a business break. The WiFi was excellent, as was the hotel Indian restaurant. The highlight was the staff, who were all exemplary.
Stayed 7 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Old and not functioning well

Not good. Breakfast doesnโ€™t look good and area not conducive.
Stayed 4 nights in Nov 2017

10/10 Excellent

Elio Antonio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BELL'HOTEL. BUON SERVIZIO E PERSONALE GENTILISSIMO!
Stayed 8 nights in Dec 2023

8/10 Good

benita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

8/10 Good

Bram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good for Ugandan standards!
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

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Stayed 2 nights in Nov 2017