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Tristar Hotel

3.5 star property

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Photo gallery for Tristar Hotel

Bar (on property)
Deluxe Room | Balcony
Executive Room
Balcony
Front of property

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

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Plot 1215 Kabowa Road, Kampala
  • Place, Kabaka's Lake
    ‪17 min walk‬
  • Place, Rubaga Cathedral
    ‪4 min drive‬
  • Place, Kabaka's Palace
    ‪4 min drive‬
  • Airport, Entebbe (EBB-Entebbe Intl.)
    ‪38 min drive‬

Room options

View all photos for Executive Room

Executive Room

Executive Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Tristar Hotel

Hotel in Kampala with a 24-hour front desk and a restaurant
Along with a restaurant, this hotel has a bar/lounge and a business center. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Tristar Hotel offers 30 air-conditioned accommodations with minibars and complimentary bottled water. Televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Tristar Hotel, you'll be within walking distance of Kabaka's Lake. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Just a 2-minute drive from Kabaka's Lake and a few minutes from Kabaka's Palace
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. Barbecue grills, tour/ticket assistance, and a garden are also featured at the business-friendly Tristar Hotel.

Smoking is allowed in designated areas at this 3.5-star Kampala hotel.

Tristar Hotel has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11:30 AM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Tristar Hotel Kampala
Tristar Kampala
Tristar Hotel Hotel
Tristar Hotel Kampala
Tristar Hotel Hotel Kampala

Reviews

Tristar Hotel Reviews

6.8

6.8/10

Cleanliness

6.8/10

Staff & service

3.0/10

Amenities

4.8/10

Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 2 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Some of the staff were good and attentive even if they moved a little slowly, but the cook was a moron. He/She doesn't know the difference between a cream sauce and tomato sauce on pasta. The cook just prepares whatever food they want and expects you to eat it. The "deluxe" room also has only one working electrical outlet. This is quite impractical for many modern appliances that need to be recharged, The attendant George was very helpful though. Thanks George! Otherwise, this is just another hotel which employs several lazy women with bad attitudes who are "in charge". It's also quite far from the city. It's best to avoid this place
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities

Moderate hotel away from main centres

The hotel was reasonable for the price. We'd stayed in three other hotels in Uganda and would not say it was by any means the worst. It did have free internet which was handy although a bit frustrating with a number of router reboots to restore connections. The food menu was extensive in comparison to others we went to but as we only stayed the one night can't vouch for availability on the day. The bed was good with a full mossie net around the bed not that we needed it. Traffic noise was bad during main hours but calmed down at night. This is Africa and a poor part of Africa so don't expect top class service or performance - be prepared to accept lower standards and just enjoy the experience . If you can lower your standards then don't go.
Stayed 1 night in Aug 2017

8/10 Good

popla

Business traveller
Liked: Cleanliness
Disliked: Amenities
予約が上手く伝わっていない
Stayed 2 nights in Feb 2020