Fairmont Orchid

4.5 star property

Choose dates to view prices

Photo gallery for Fairmont Orchid

Outdoor pool, pool cabanas (surcharge), pool umbrellas
Creator video - submitted by Olga Kozhokar
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby sitting area
5 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
1 North Kaniku Drive, Kohala Coast, HI, 96743
  • Place, Mauna Lani Resort Golf Course
    ‪14 min walk‬
  • Place, Puako Beach
    ‪15 min walk‬
  • Place, Mauna Lani Beach
    ‪9 min drive‬
  • Airport, Kailua-Kona, HI (KOA-Kona Intl.)
    ‪38 min drive‬

Room options

One Bedroom King Suite Ocean View (Newly Renovated)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 98 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

Fairmont Garden View 1 King Bed (Newly Renovated)

9.4 out of 10
Exceptional
(35 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Partial Ocean View King (Newly Renovated)

9.4 out of 10
Exceptional
(17 reviews)
  • Partial ocean view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Ocean View King (Newly Renovated)

7.8 out of 10
Good
(12 reviews)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Ocean View (Newly Renovated, High Floor)

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Fairmont Garden View Queen/Queen (Newly Renovated)

8.6 out of 10
Excellent
(34 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Partial Ocean View Queen/Queen (Newly Renovated)

8.8 out of 10
Excellent
(16 reviews)
  • Partial ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Ocean View Queen/Queen (Newly Renovated)

8.6 out of 10
Excellent
(11 reviews)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Ocean View (Newly Renovated, High Floor)

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

One Bedroom Suite 2 Queen Beds Ocean View (Newly Renovated)

  • Ocean view
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Queen Sofa Bed

Oceanfront Luxury 1 Bedroom Suite 1 King, Spectacular Ocean View (Newly Renovated)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 98 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

Oceanfront View King (Newly Renovated)

  • Ocean view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Oceanfront Queen/Queen (Newly Renovated)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

One Bedroom Suite Garden View 1 King (Newly Renovated)

  • Garden view
  • 98 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

Fairmont Gold, 1 King, Garden View, Gold Lounge Access (Newly Renovated, High Floor)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Fairmont Gold, 1 King, Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Fairmont Gold, 2 Queens, Premium Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

  • Ocean view
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

Fairmont Gold 1 Bedroom King Suite, Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

  • Ocean view
  • 98 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Fairmont Gold 1 Bedroom Suite 2 Queens, Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

  • Ocean view
  • 98 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

Fairmont Gold, 1 King, Premium Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

  • Ocean view
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Fairmont Gold, 2 Queens, Premium Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

  • Ocean view
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Ocean View (1 Bedroom. Accessible Shower)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

One Bedroom Suite 2 Queen Beds Ocean View (Newly Renovated)

  • Ocean view
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Fairmont Gold, 1 King Bed, Ocean View Gold Lounge Access. Accessible Shower

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Fairmont Gold 1 Bedroom King Suite, Gold Lounge Access, Accessible Shower (Newly Renovated)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Fairmont Garden View King Accessible Roll-in-Shower, Newly Renovated

  • Garden view
  • Sleeps 3
  • 1 King Bed

Fairmont Garden View King (Newly Renovated)

  • Garden view
  • Sleeps 3
  • 1 King Bed

Fairmont Garden View King (Newly Renovated)

  • Garden view
  • Sleeps 3
  • 1 King Bed

Fairmont Garden View Queen/Queen Accessible Roll-in Shower (Newly Renovated)

  • Garden view
  • Sleeps 4
  • 2 Queen Beds

Ocean View Queen/Queen Accessible Tub (Newly Renovated)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Partial Ocean View Queen/Queen Accessible Tub (Newly Renovated)

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Garden View (1 Bedroom, Accessible Shower)

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Fairmont Orchid

Luxury resort on the beach, with outdoor pool
Spend the day relaxing at Fairmont Orchid's private white sand beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants. Housekeeping is available on request.
Fairmont Orchid offers 540 air-conditioned accommodations with espresso makers and safes. Rooms open to lanais. 55-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Kamuela resort provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach, 8 outdoor tennis courts, and a health club. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa Without Walls. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us they can't get enough of the pool at Fairmont Orchid. During your stay, you're just a quick walk from Puakō Petroglyph Park. Free WiFi in public areas, 5 restaurants, and 2 bars are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 50+ Mbps) and wired Internet
  • Enjoy international cuisine with ocean views at Hale Kai Restaurant, one of the property's 5 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to Swedish massages, body treatments, or facials at Spa Without Walls
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a private beach, a golf course, and 8 outdoor tennis courts
  • Guests have great things to say about the helpful staff and the pool
  • Just a 4-minute walk from Puakō Petroglyph Park and 9 minutes by car from Mauna Lani Beach
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with cabanas (surcharge). Enjoy a summer holiday at Fairmont Orchid, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury resort also offers an outdoor pool, outdoor tennis courts, and a health club. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Kamuela resort.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Hale Kai Restaurant - Overlooking the ocean, this restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.
Brown's Beach House - This beachfront restaurant specializes in Hawaiian cuisine and serves dinner only. A children's menu is available. Open daily.
Binchotan: Bar & Grill - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
The Orchid Court - Overlooking the garden, this buffet restaurant serves breakfast only. A children's menu is available. Open daily.
Luana Louge - Overlooking the ocean, this lobby lounge specializes in local cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (USD 40 per day; includes in/out privileges)
  • Valet parking on site (USD 60 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 53 for adults and USD 26 for children
  • 2 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Binchotan: Bar & Grill
  • Brown's Beach House
  • Hale Kai Restaurant
  • Luana Louge
  • The Orchid Court

Things to do

  • 18-hole golf course
  • 2 outdoor pickleball courts
  • 24-hour gym
  • 8 outdoor tennis courts
  • Basketball
  • Billiards/pool table
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Paddleboard
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Champagne service
  • Espresso maker
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night, plus a deposit of USD 75 per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 75.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 59.36 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Phone calls
  • Pool access
  • Shuttle service
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 53 for adults and USD 26 for children
  • Self parking fee: USD 40 per day (in/out privileges)
  • Valet parking fee: USD 60 per day (in/out privileges)
  • Pet deposit: USD 75 per day
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-052-830-4128-01
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Hawaii
Fairmont Orchid
Fairmont Orchid Hawaii Resort Kamuela
Fairmont Orchid Hotel
Fairmont Orchid Hotel Hawaii
Hawaii Fairmont
Hawaii Orchid Fairmont
Orchid Fairmont
Orchid Fairmont Hawaii
Orchid Hawaii Fairmont
Fairmont Orchid Hawaii Hotel
Fairmont Orchid Hawaii Kamuela
The Fairmont Orchid Hawaii
Fairmont Orchid Resort Kamuela
Fairmont Orchid Kamuela
Fairmont Orchid Resort
Fairmont Orchid Kamuela
Fairmont Orchid Resort Kamuela

Fairmont Orchid Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 731 out of 1001 reviews
Rating 8 - Good. 166 out of 1001 reviews
Rating 6 - Okay. 65 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
Absolutely beautifully place and very comfortable bed. I would stay here again for sure.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jarrod

Stayed 3 nights in Oct 2025

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Prices are very high. 47 bucks for the sunrise breakfast is ridiculous.
Stayed 6 nights in Oct 2025

2/10 Terrible

Anna

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Shocking incompetence and lack of customer service. I would not recommend this hotel at all, especially for the ridiculous price.
Stayed 1 night in Oct 2025

10/10 Excellent

Maria, Chino Hills

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here with friends and had a wonderful stay. We had a partial ocean view and they had an ocean view. Rooms were spacious and service was great. The grounds are pretty and we enjoyed the private beach with snorkeling available at your feet. I wish they would have had umbrellas available on the beach, but once the shade disappeared, we just moved over to the pool area and grabbed umbrella chairs. Perfect sunsets at night.
One of the hotel buildings
Beach area
Sunset from ocean view room
Flowers by the pool
Stayed 4 nights in Oct 2025

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Daimen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

10/10 Excellent

John, San Francisco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful property with a nice pool and protected ocean cove for snorkeling. There’s not a lot close by but a great place to relax.
Stayed 7 nights in Oct 2025

8/10 Good

Bobby, Simi Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very expensive place...Most of the things they list the resort fee pays for our hard to find and get. We kept asking about the pool fruit service it said we got and 99% of the staff gave us a baffled look. Finally on our last day someone walked around with 2 cantaloupe cubes on a stick after 1:00. Ordered hula hula chicken and got one tiny breast and nothing else for $37. The resort is beautiful and the snorkeling was great!
Stayed 1 night in Oct 2025

10/10 Excellent

Abigail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous grounds right on the ocean. They upgraded our room free of charge. Great restaurants and friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Freddie

Stayed 2 nights in Jul 2025

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2025

10/10 Excellent

Shayna

Travelled with group
Liked: Cleanliness, amenities
What a beautiful property ! The staff is very friendly and accommodating. The rooms are clean and spacious. We loved getting our own water bottles. The pools are great and the beach access is so much fun . I would love to stay at the Fairmont orchid again! PS you need to try the sticky buns at the cafe
Stayed 1 night in Aug 2025

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Billi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the gold floor and I cannot recommend it enough. The staff was exceptional up there. I did have an issue with a tour guide, trying to pick me up out front and the valets telling him he could not do that. Hopefully they’ll get that stuff worked out. Otherwise it was amazing.
Stayed 4 nights in Sep 2025

10/10 Excellent

KIRA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Keith King or Sabina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property! They are full service. You don’t have to leave unless you want to. It’s beautiful and the view of the sunsets are gorgeous. The surroundings are lush with tropical plants and pathways to walk. The lagoon is nice for an ocean swim or snorkeling. And they rent the equipment on site too. The staff really makes an effort to take care of the guests. Dining options need more variety. The breakfast buffet offers everything you could want. 50$ is a lot for the meal because no one in our group is going to eat 50$ worth of food for breakfast. But you are enjoying it on a beautiful patio. With a view of palm trees and the ocean so it’s kinda worth it. Would definitely return to this location
Lagoon
Near golf coarse
Main outdoor area
Stayed 5 nights in Sep 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 5 nights in Sep 2025

10/10 Excellent

Richard

Stayed 7 nights in Sep 2025

8/10 Good

Raman

Stayed 7 nights in Sep 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must Stay Hotel

Our stay here was incredible. The rooms here are clean & extremely comfortable. The Beach was easy to get a chair and the bar service was great. It is a little ways away from extra shops / restaurants, so would suggest renting a vehicle or taking an uber. The workers on the Gold floor made our stay welcoming and were super helpful. Overall the views are amazing & id recommend to anyone to stay here.
Stayed 4 nights in Sep 2025

10/10 Excellent

Mrs Irina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing property with immaculate gardens, the best ocean views and unforgettable sunsets. The stuff and service were second to none.The only problem was that our stay was not long enough
Stayed 3 nights in Sep 2025

10/10 Excellent

pat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed with the gold reservation status and then it was perfect. Brown’s restaurant was also spectacular.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay! Would stay again
Stayed 3 nights in May 2025