Queen's Hotel

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Kandy •1 Room

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Kandy • 1 Room

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Central Province
Kandy Hotels
Queen's Hotel, Kandy, current page

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2.7 out of 5

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"This is an interesting hotel that has stayed in the past. There is nothing wrong with this and I am quite happy to stay in this kind of property. The ... " More

By a verified traveller on Fri 15 Feb 2019

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Standard King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

Family Room

Bed Count 2 King Beds Maximum Occupancy 4 Max

Standard Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Queen's Hotel ratings based on 3 Verified Reviews

Review Summary

2.7 out of 5 2.5 out of 5.0

Room cleanliness 3.0 out of 5.0

Service & staff 3.0 out of 5.0

Room comfort 0.0 out of 5.0

Hotel condition 2.0 out of 5.0

Guest reviews for Queen's Hotel

2 out of 5

Very tired and run down building and rooms. The bar was ok and the staff were friendly but I wouldn’t recommend staying here to anyone that I liked.

Posted by Alexander on 12 Oct 2022

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3 out of 5

This is an interesting hotel that has stayed in the past. There is nothing wrong with this and I am quite happy to stay in this kind of property. The room we had was a good size and looked out onto the lake which was lovely. However, the road outside is incredibly busy from 6am till about 8:30 am and at the time I stayed there road works went on until 12 midnight and I was woken up constantly by heavy trucks passing. After a lot of difficult with the desk staff we managed to move rooms to a room that was quiet and overlooked the pool/garden. these rooms are small and not very well converted to accommodate a bathroom. I think that before anyone stays at the hotel they should be aware of the pitfalls. The central location and the Edwardian character of the place are charming are its selling points.

Posted by Steve, from london on 15 Feb 2019

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Comment from Hotel Management

1 Mar 2019 by isuru

Many thanks for your comments. We value your feedback as it will assist us in improving our service as our aim is to set high performance standards. Look forward to welcoming you to Queens Hotel.

3 out of 5

Great surroundings. Lots of history. Unfriendly staff. The safely box didn't work ( somebody had taken the batteries). Nothing was done although I staff different staff members at least five times.

Posted by Kirsi on 29 Jan 2024

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About the Queen's Hotel

Location D S Senanayake Veediya, Kandy,

Property Features

Business facilities
Breakfast available (surcharge)
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front desk safe
Tour and ticket information
Concierge
Wedding services available
Terrace
Garden
BBQ grill(s)
Beauty salon
Newspapers in lobby (free)
On-site shopping
Bellhop
Lift
Smoking in designated areas
Bar or lounge

Family Friendly Amenities

Family property
Number of outdoor pools - 1
Children's pool
Free WiFi
Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

Property shuttles: Airport shuttle
Parking: Free valet parking

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site.

Hotel Policies

Check-in

Check-in time starts at 2 PM
Check-in time ends at 5:30 AM
Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Queen's Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

Children are welcome.
Cots (infant beds) are not available.

Pet Policy

Pets and service animals are not allowed at Queen's Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Contactless check-out is available.

Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Guests are provided with free hand sanitiser
Staffed front desk
Social distancing measures are in place
No cots (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Debit cards
Property confirms they are implementing guest safety measures
Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Queen's Hotel Kandy
Queen's Kandy
Queens Hotel Kandy
Queen's Hotel Hotel
Queen's Hotel Kandy
Queen's Hotel Hotel Kandy

You should know

For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.