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The Richmond House Grand

3.0 star property

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Photo gallery for The Richmond House Grand

Front of property
Interior detail
Interior detail
Suite
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
195/56 Richmond Hill Lane, Heerassagala, Kandy, Central
  • Place, Amaya Medical Center
    ‪18 min walk‬
  • Place, Ceylon Tea Museum
    ‪18 min walk‬
  • Place, Kandy Garrison Cemetery
    ‪3 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

  • Mountain view
  • 18 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

The Richmond House Grand

2 restaurants, a bar/lounge, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, concierge services, and dry cleaning.
The Richmond House Grand offers 20 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 32-inch LED televisions come with cable channels and pay movies.

Bathrooms include showers and complimentary toiletries. This Kandy hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at The Richmond House Grand, you'll be close to Ceylon Tea Museum. Enjoy features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • 5 minutes by car from National Hospital Kandy and 6 minutes from Kandy Clock Tower
  • Airport shuttle service available for a fee
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A library, a terrace, and barbecue grills are also featured at the business-friendly The Richmond House Grand. The hotel can provide concierge services and wedding services. Free self parking is available.

This 3-star Kandy hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:00 AM.
Onsite venue - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: USD 5 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 4 floors
  • Colonial architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 12:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 05 per person
  • Airport shuttle fee: USD 75.00 per vehicle (one way)
  • Crib (infant bed) fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The Richmond House Grand offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

RICHMOND HOUSE KANDY Hotel
RICHMOND HOUSE KANDY
The Richmond House Kandy Hotel Kandy
Richmond Kandy
Richmond House Grand Hotel Kandy
The Richmond House Kandy Hotel
Richmond House Grand Kandy
Richmond House Grand
The Richmond House Grand Hotel
The Richmond House Grand Kandy
The Richmond House Grand Hotel Kandy

The Richmond House Grand Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 42 out of 75 reviews
Rating 8 - Good. 24 out of 75 reviews
Rating 6 - Okay. 9 out of 75 reviews
Rating 4 - Poor. 0 out of 75 reviews
Rating 2 - Terrible. 0 out of 75 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ramdial

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel!

I was there for the first ten days in March, 2020 and really enjoyed the relaxing atmosphere and warm hospitality by the staff and owners. Would definitely return!
Stayed 9 nights in Feb 2020
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice colonial style hotel. Stunning view behind on the top of the hill. Very calm which is nice since Kandy is noisy. Room are decorated with style. Bed is confortable. Very warm welcome and service with a lots of support to organize my day. Breakfast a bit light and not diversified and the hotel is obviously far from city center.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Choice in Kandy

Wonderful rooms and hospitality overlooking the city. Would highly recommend. The hotel manager was fantastic and very accommodating. Meals were good. We were a large party and had much of the hotel to ourselves in the main building (there is another across the street).
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
キャンディの街並みが一望できる、見晴らしのよいホテルです。オーナーさんもスタッフさんもとても親切でした。オーナーさんは、日本に住んでいた方なので、日本人は安心して泊まれると思います。 私が行った時は、一番広いお部屋にグレードアップしてくださいました。 朝食のオムレツと、フルーツとっても美味しかったです。
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
All rooms had balconies with a pleasant view. We saw lots of monkeys frolicking on the roofs of adjacent buildings. Not much in the way of grounds or other facilities but the lobby was comfortable.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful house with stunning views over Kandy. We were welcomed by the lovely staff and served a fabulous meal.
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High above town, amazing view, Private, Great chef, best tomato soup ever.
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Richmond House was one of the best venues we stayed at during our visit to Sri Lanka. The staff was wonderful and made sure we saw what we wanted to see during our stay. We were able to book the car and driver while we stayed and he went above and beyond in getting us to our next destination. Very beautiful and worth every penny we spent- and very reasonable in prices. Fabulous experience and recommend the establishment to anyone wishing to stay in Kandy.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lage etwas ausserhalb des Zentrums (15 Min mit Tuktuk) auf einem Hang, dafür mit sehr gutem Blick auf Kandy und absolute Ruhe. Personal sehr freundlich und hilfsbereit, Internet sehr gut und schnell. Frühstück sehr gut und mit großer Auswahl. Haben 2 Nächte dort verbracht und warten sehr zufrieden.
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place but little out of the way

Lovely room with great views of Kandy. Excellent food with friendly staff. Only problem is steep narrow road to hotel and bit out of the way. We had a driver with car so was OK
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A grand old building indeed!

Great view of Kandy and the surrounding mountains from the balcony. A little tired looking overall but still a nice and interesting building. Very comfy beds. We enjoyed the buffet breakfast and also had a nice dinner there one evening. A bit of a mission getting up and down the hill but we were in a car so it wasn’t a problem for us. Staff were very attentive and friendly.
Stayed 2 nights in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service

Trevligt och vänlig service

Mysigt hotell uppe på Richmond hill, inte state of the art men trevlig personal och fina rum.
Stayed 1 night in Feb 2019
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort

Great option is staying in Kandy

Large spacious rooms and very friendly staff. We got a free upgrade to a suite which was huge and had spectacular views over the valley in Kandy. The room had everything needed and was very comfortable. Good selection at breakfast with staff always on hand to assist. Very close to Kandy so handy for trips around the area.
Stayed 3 nights in Jan 2019
Verified

10/10 Excellent

Bibi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderbare Lage mit Blick auf die Stadt, selbst beim Duschen kann man über die Stadt blicken! Sehr freundliches Personal. Zimmer war groß und sauber mit einem kleinen Balkon. Ein sehr gutes Preis Leistungs Verhältnis! Das Hotel muss mit einem TukTuk oder Taxi angefahren werden (ca. 500 Rupien pro Weg), aber es lohnt sich! Wir haben uns sehr wohl gefühlt und würden es wieder buchen!
Stayed 2 nights in Oct 2018
Verified

8/10 Good

Torsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel für den Kurzaufenthalt in Kandy. Liegt etwas außerhalb auf dem Berg. Schwierig erreichbar, aber online Navigation ermöglicht Anfahrt. Tuk Tuk ins Tal kein Problem innerhalb von 15min.
Stayed 1 night in Oct 2018
Verified

8/10 Good

Kesavan

Liked: Staff & service, property conditions & facilities, room comfort

Needs a little bit more tlc, the rooms

It was a great location and staff are friendly and helpful. There are things to be refined in the rooms, needs a little bit of maintenance. Overall good 😊
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Very charming hotel with wonderful staff Breakfast was expansive and good quality
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful view over the valley. A great hotel.

This is a beautiful property. Well maintained and tastefully decorated. Service was excellent and friendly. Noting too much trouble. Dining room was well staffed and food was average.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel up in the hills

We enjoyed our stay in this hotel which has a lovely view over Kandy. It’s a bit hard to get to, but OK by tuk tuk or car. It would be a long walk into town and an extreme climb back. The staff were very friendly and always trying to please.
Stayed 3 nights in Aug 2018
Verified

6/10 Okay

Dag

Liked: Cleanliness, property conditions & facilities
scenic view in calm environment, good wifi,hotel doesnt serve alcohol,staff speaks very poorly English except the lobby mgr. food in general poor staff very friendly, to pay extra charges not possible with creditcard
Stayed 3 nights in Jun 2018
Verified

8/10 Good

jyoti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely views, excellent staff

A boutique hotel with a colonial touch. The hotel is located in a residential area on a hill, a short tuk tuk ride away from the city. Nuwan from the hotel emailed me confirming the booking and the directions to the hotel. The staff is very courteous and helpful and communicated with just manageable English. The room was spacious, clean and had a lovely view of the hills, especially the morning fog/ mist and the evening setting sun. The room has a refrigerator and tea/coffee kettle, the TV had more than 100 channels and wifi was good. The bed was comfortable. Considering the secluded location, we had opted for half board. The food was average but the service exceptional. Will recommend it for people who want a bit of solitude yet stay near the city.
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay! love this hotel!

beautiful hotel, lovely food, room was very nice and great view from the balcony over kandy. we had a great stay and would definitely go back. also had a room for our driver!
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel with a gorgeous view

Beautiful hotel with a gorgeous view at a great value -- no complaints!
Stayed 1 night in Mar 2018
Verified

8/10 Good

Geert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mooi hotel met uitzicht op Kandy

Ruime kamer, prettig restaurant, vriendelijk personeel
Stayed 3 nights in Feb 2018
Verified

8/10 Good

Avik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous interiors and magnificient view.

The hotel itself is hard to get to since it's on a really narrow winding hill road. However , the views from the balcony are completely spectacular ( we had 2 suites) . It came with breakfast and dinner included and both were fairly standard. Wifi was weak to the point of not working , in the suites. The rooms and bathrooms were completely massive and filled with gorgeous furniture. Highly recommend this hotel for the grand experience. Price was fairly reasonable too for the suites. We did have to kill one spider in the bathroom but as seasoned travelers it didn't affect us too much :)
Stayed 1 night in Feb 2018