Best Western Plus Kansas City Airport-KCI East

3.0 star property

Choose dates to view prices

Photo gallery for Best Western Plus Kansas City Airport-KCI East

Exterior
Indoor pool
1 bedroom, premium bedding, pillow-top beds, desk
Lobby
Free daily on-the-go breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping

Explore the area

Map
11130 N Ambassador Drive, Kansas City, MO, 64153
  • KCI Expo Center
    ‪19 min walk‬
  • Zona Rosa Shopping Mall
    ‪4 min drive‬
  • St. Lukes Hospital
    ‪5 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪6 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(31 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(14 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking (1st Floor;Pet Friendly)

8.0 out of 10
Very good
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Best Western Plus Kansas City Airport-KCI East

Hotel with free breakfast, near KCI Expo Center
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a conference center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Best Western Plus Kansas City Airport-KCI East offers 79 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with queen sofa beds. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
The free breakfast at Best Western Plus Kansas City Airport-KCI East gets high marks from our customers. During your stay, you'll be within walking distance of KCI Expo Center. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business center, a meeting room, and a conference center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from KCI Expo Center and 5 minutes from Tiffany Greens Golf Course
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus Kansas City Airport-KCI East offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 1200 square feet (111 square meters) and includes a conference center. A roundtrip airport shuttle is free during limited hours. The business-friendly Best Western Plus Kansas City Airport-KCI East also features a vending machine, coffee/tea in a common area, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This Kansas City hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM.

Languages

English, German, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to 11:00 PM
  • Free self parking on site
  • Uncovered extended parking on site (USD 7 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,200 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 7.00 per day
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Plus Kansas City Airport-KCI East offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Plus Airport-KCI
Best Western Plus Airport-KCI Hotel
Best Western Plus Airport-KCI Hotel Kansas City East
Best Western Plus Kansas City Airport-KCI East
Best Western Plus Kansas City Airport-KCI East Hotel
Best Western Plus Airport-KCI East Hotel
Best Western Plus Airport-KCI East
Best Western Plus Kansas City Airport-Kci East Hotel Kansas City
Best Western Plus Kansas City Airport KCI East
Holiday Inn Kansas City
Kansas City Holiday Inn
Holiday Inn Express Kansas City
Best Western Plus Kansas City Airport-KCI East Hotel
Best Western Plus Kansas City Airport-KCI East Kansas City
Best Western Plus Kansas City Airport-kci East Hotel Kansas City

Best Western Plus Kansas City Airport-KCI East Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 530 out of 1010 reviews
Rating 8 - Good. 273 out of 1010 reviews
Rating 6 - Okay. 111 out of 1010 reviews
Rating 4 - Poor. 53 out of 1010 reviews
Rating 2 - Terrible. 43 out of 1010 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Peter

Liked: Cleanliness, staff & service

This was a 7 night stay in KC

The biggest issue with This Best Western Plus hotel was the "fair" internet. Constantly had to go to settings and re-establish internet connection. Very frustrating. The coffee was excellent and HOT. The daily rate was less than most of the neighboring hotels. Being a IHG member, I may stay there even if it's a tad more than Best Western Plus. The charging outlets in the bedside lamps were DATED and they all lost their "snugness" for a solid connection.
Stayed 7 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in May 2025

8/10 Good

Kimberly

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Our flights were 5:00 am departure and 11:00 pm arrival and the airport shuttle was not available to accommodate.
Stayed 1 night in Apr 2025

6/10 Okay

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was not impressed with hotel front desk. Had an issue with my room and I either had to fix it myself or wait til the morning and hope someone came in to fix it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shana

Stayed 1 night in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Dawn

Stayed 1 night in Apr 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Alisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick checkin, rooms were clean , priced right, prefect stay
Stayed 1 night in Apr 2025

6/10 Okay

Lynn

Disliked: Cleanliness, staff & service, property conditions & facilities
It's obvious that updates have been made, but a whole lot more has to be done. Under the sink counter, the floor and baseboards were not clean. Some scrubbing is needed. Front desk person was not friendly nor welcoming. I wouldn't recommend this place.
Stayed 1 night in Apr 2025

2/10 Terrible

Leslie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive stayed at my hotels in my lifetime. This hotel was the worst hotel I've ever stayed at. The microwave was black inside. It looked like it had been thst way for years. Our room had the worst order I have I ever smelt. The water for shower did not turn hot for a good 5 min. They moved us to another room on our last night. Very disappointing in this hotel. I will not be returning to a Best Western!
Stayed 3 nights in Apr 2025

4/10 Poor

Jinger

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We were in town for a basketball tournament and chose the Best Western Plus due to the positive reviews so I was a little surprised when the facility did not meet the expectations. The breakfast was limited, the room was dirty and definitely dated, our AC never worked the entire stay, and the phone was broken so we could not call down to the front desk to get towels. The pool was okay and the night front desk gentleman was sweet. Overall, we will not be back next time we are in town and we ended up leaving early and not even staying our second night after we got knocked out of the tournament because the hotel was so loud and the room was so hot.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carrie

Stayed 1 night in Apr 2025

4/10 Poor

Benjamin

Disliked: Cleanliness
Needs updated, cleaned and repaired. Building needs facelift
Stayed 1 night in Apr 2025

8/10 Good

Lisa

Liked: Staff & service, property conditions & facilities, room comfort

Great price

The room was ok the cloth chair needs to be cleaned it had stains allover the set.
Stayed 1 night in Apr 2025

6/10 Okay

Nickolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Jordan

Liked: Cleanliness
The check-in staff didn't know what I meant when I said I was an Expedia gold member. Eventually they offered me a late check-out of 12pm, but this was after I'd already booked in a 5.30am airport shuttle... MY room had an incline for some reason. Comfortable stay for the price with free shuttle, but don't expect any perks.
Stayed 1 night in Apr 2025

10/10 Excellent

Ronald

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

pamela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great property

great stay, will come here again
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In process of remodeling
Stayed 1 night in Apr 2025

8/10 Good

Gordon

Travelled with family
Liked: Cleanliness, staff & service, amenities
There was a dirty toilet. Hair in the shower.
Stayed 1 night in Apr 2025

10/10 Excellent

Kelli, Durango

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Apr 2025

6/10 Okay

Micah

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Service was good, room was clean. 1st floor near vending machine smelled of urine and cigarettes. Our room air conditioner was quite loud when it kicked on. Breakfast was sub par - went at 8:30 am and most food bins were empty. Eggs were watery and tasteless. No yogurt or fruit.
Stayed 1 night in Apr 2025

10/10 Excellent

Myles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay, staff was very friendly and helpful. Definitely will recommend it to anybody visiting Kansas City.
Stayed 1 night in Apr 2025