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Best Western Plus Kansas City Airport-KCI East

3.0 star property

Choose dates to view prices

Photo gallery for Best Western Plus Kansas City Airport-KCI East

Exterior
Free daily on-the-go breakfast
Indoor pool
Lobby
Premium bedding, pillow-top beds, desk, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping

Explore the area

View in a map
11130 N Ambassador Drive, Kansas City, MO, 64153
  • Place, KCI Expo Center
    ‪19 min walk‬
  • Place, Zona Rosa Shopping Mall
    ‪3 min drive‬
  • Place, St. Lukes Hospital
    ‪4 min drive‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(16 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillow-top beds, desk, blackout curtains

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(36 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (1st Floor;Pet Friendly)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking (1st Floor;Pet Friendly)

8.0 out of 10
Very good
(8 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

Premium bedding, pillow-top beds, desk, blackout curtains

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Property amenity
Four Points by Sheraton Kansas City Airport
  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
4.3 out of 5, Excellent, 1,641 reviews
The price is €79
includes taxes & fees
16 Nov - 17 Nov
Four Points by Sheraton Kansas City Airport

About this property

Best Western Plus Kansas City Airport-KCI East

Hotel with free breakfast, near KCI Expo Center
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a conference center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Best Western Plus Kansas City Airport-KCI East offers 79 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with queen sofa beds. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
The free breakfast at Best Western Plus Kansas City Airport-KCI East gets high marks from our customers. During your stay, you'll be within walking distance of KCI Expo Center. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business center, a meeting room, and a conference center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the breakfast
  • Just a 2-minute drive from KCI Expo Center and 5 minutes from Tiffany Greens Golf Course
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus Kansas City Airport-KCI East offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 1200 square feet (111 square meters) and includes a conference center. A roundtrip airport shuttle is free during limited hours. The business-friendly Best Western Plus Kansas City Airport-KCI East also features a vending machine, coffee/tea in a common area, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This Kansas City hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to 11:00 PM
  • Free self parking on site
  • Uncovered extended parking on site (USD 7 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,200 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from November 5 2025 to November 7 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 7.00 per day
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Plus Kansas City Airport-KCI East offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Plus Airport-KCI
Best Western Plus Airport-KCI Hotel
Best Western Plus Airport-KCI Hotel Kansas City East
Best Western Plus Kansas City Airport-KCI East
Best Western Plus Kansas City Airport-KCI East Hotel
Best Western Plus Airport-KCI East Hotel
Best Western Plus Airport-KCI East
Best Western Plus Kansas City Airport-Kci East Hotel Kansas City
Best Western Plus Kansas City Airport KCI East
Holiday Inn Kansas City
Kansas City Holiday Inn
Holiday Inn Express Kansas City
Best Western Plus Kansas City Airport-KCI East Hotel
Best Western Plus Kansas City Airport-KCI East Kansas City
Best Western Plus Kansas City Airport-kci East Hotel Kansas City

Best Western Plus Kansas City Airport-KCI East Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 541 out of 1008 reviews
Rating 8 - Good. 263 out of 1008 reviews
Rating 6 - Okay. 110 out of 1008 reviews
Rating 4 - Poor. 47 out of 1008 reviews
Rating 2 - Terrible. 47 out of 1008 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Joshua

Liked: Staff & service, property conditions & facilities
Our room had a certain smell that wasn’t pleasant. It wasn’t horrible, it just had a slight dirty smell. I did notice the floors in our room wasn’t the cleanest and there was hair in several places. I’d stay again because it’s conveniently located close to the airport. For the price it was well worth it.
Stayed 1 night in Aug 2025

8/10 Good

Monte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Matthew

Stayed 1 night in Aug 2025

10/10 Excellent

Michelle, Abilene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with shuttle to airport next morning with good breakfast available next morning. Bed was on the firmer side and walls thin but it was very clean and a great stay for the convenience and price! Will stay again
Stayed 1 night in Aug 2025

8/10 Good

Sarah

Stayed 2 nights in Jul 2025

4/10 Poor

Jennifer

Travelled with pets, Travelled with partner
Disliked: Staff & service
I had asked the front desk if there had been cats in the room as I am very allergic to them, her response was I can’t guarantee that. I told her that I have a hypoallergenic dog due to my allergies and she looked at me like I offended her! She then proceeded to tell me that the pet rooms are throughly cleaned that they spend more time on those rooms cleaning. I said ok and took the room. The room smelled so terrible! The entire hallway smelled terrible! I was afraid to ask for another room with the check-in experience so we just suffered through it, how this hotel had such good reviews, I don’t know!
Stayed 1 night in Jul 2025

8/10 Good

joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Richard, Pleasant Hill

Travelled with partner
Liked: Cleanliness, staff & service
Ok
Stayed 2 nights in Aug 2025

10/10 Excellent

Haseeb

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, comfortable, staff was friendly. Shuttle was ready when I needed it. Glad I chose this place!
Stayed 1 night in Aug 2025

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Betsy

Travelled with family, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
The room was dirty and smelled
Stayed 1 night in Aug 2025

4/10 Poor

Alicia

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Really outdated building and rooms. No restaurants in a walkable distance. Humidity levels were really high inside the building and there was water down the whole hallway and elevator from the guest that was in the pool but it wasn’t getting cleaned up. Bathroom was not cleaned well. Gym was very small and had electrical cords sitting in water puddles. Staff was really nice though!
Stayed 1 night in Jul 2025

10/10 Excellent

Wade

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and very kind. They were in the process of renovating so there was a few things to navigate around, but in the future it will be a great destination for me and my family.
Stayed 1 night in Jul 2025

4/10 Poor

Leah

Travelled with partner
Disliked: Amenities, property conditions & facilities
Room design was inconvenient and uncomfortable. Towels were soft, but very small. The room had areally bad smell. I couldn't pin point where it came from. I thought that I would get used to it but never did. I should have asked for a different room, my bad. Front desk staff seemed to be indifferent to greeting new customers. No warm welcome. The gym air conditioner did not work nor did the treadmill. The bar area was never open. All in all I didnt receive what was advertised and therefore not worth what i paid for the room. This was my second time staying at a Best Western and the experiences were vastly different. I would never stay at this location again and probably not stay at a Best Western again. I really thought that Best Western had a better reputation.
Stayed 2 nights in Jul 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay
Stayed 3 nights in Jul 2025

6/10 Okay

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Breakfast lacking, hotel worker stated “you’re not going to starve” when asked if there was more of the food that was emptied out.
Stayed 1 night in Jul 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Easily accessible form the airport.
Stayed 3 nights in Jul 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport transportation stops at 11 pm , a lot of west coast planes land after 11 pm, so I made a mistake by choosing Best Western this time
Stayed 1 night in Jul 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was pretty good. Midwest friendly staff. Old carpet. Clean. Very small room, not enough room to maneuver a mobility scooter around room or in bathroom (though did not get an accessible room). Breakfast had decent choices including hot food, but ended early— clean up of breakfast started around 9:00. The man who managed the breakfast was truly delightful.
Stayed 1 night in Jul 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service
property was dated and could use some up dating staff was great picked me up and dropped me off at airport without a car location was limited for food but there is door dash available. Room was ok but not great but was ok for quick overnight stay.
Stayed 1 night in Jul 2025

8/10 Good

Jeff

Travelled with family
Liked: Amenities, property conditions & facilities
Nice people. Good service.
Stayed 1 night in Jul 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice, we were impressed with the quality.
Stayed 1 night in Jul 2025

6/10 Okay

Wendi

Travelled with family
Liked: Staff & service

Okay

We were there for a short night before a flight out of MCI. Upon entering, the room felt humid and the carpet felt damp. There were no additional blankets or pillows in the closet for the sofa bed. Removing the sofa bed cushions, I noticed they has several stains. When I went downstairs for a blanket, the front desk agent was nice and prompt. The rest of the room was okay, but bathroom walls had questionable marks and hair. The room was basic. Price was okay for a quick night stay over. I wouldn’t choose it again.
Stayed 1 night in Jul 2025

8/10 Good

brian

Liked: Staff & service
Stayed 1 night in Jul 2025