Holiday Inn Kansas City Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Kansas City Downtown by IHG

Exterior
Exterior
Exterior
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
770 Admiral Blvd, Kansas City, MO, 64106
  • Place, Kansas City City Hall
    ‪9 min walk‬
  • Place, T-Mobile Center
    ‪14 min walk‬
  • Place, Kansas City Convention Center
    ‪17 min walk‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪22 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(32 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible (Communications)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, Multiple Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 King Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(31 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(9 reviews)
  • Sleeps 6
  • 2 Queen Beds

Premium Room, Multiple Beds

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Mobility Accessible (Communications)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Premium Room

  • Sleeps 2
  • 1 Single Bed

Standard Room

  • Sleeps 2
  • 1 Single Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Kansas City Downtown by IHG

Hotel with a restaurant, near T-Mobile Center
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Holiday Inn Kansas City Downtown by IHG offers 110 accommodations with safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Kansas City Downtown by IHG. During your stay, you'll be within walking distance of T-Mobile Center. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Kansas City Convention Center and a few minutes from T-Mobile Center
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, a meeting room, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1049 square feet (97 square meters) and includes a conference center. A fitness center, gift shops/newsstands, and a picnic area are also featured at the business-friendly Holiday Inn Kansas City Downtown by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Kansas City hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.
Holiday Inn Kansas City Downtown by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, uncovered parking on site (USD 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,049 square foot of space)
  • Coworking space
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 per person
  • Uncovered self parking fee: USD 25 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Comfort Inn Downtown Kansas City
Comfort Downtown Kansas City
Downtown Comfort Inn
Comfort Inn Kansas City Downtown
Comfort Kansas City Downtown
Comfort Inn Suites Downtown
Kansas City By Ihg Kansas City
Comfort Inn Suites Kansas City Downtown
Holiday Inn Kansas City Downtown by IHG Hotel
Holiday Inn Kansas City Downtown an IHG Hotel
Holiday Inn Kansas City Downtown by IHG Kansas City
Holiday Inn Kansas City Downtown by IHG Hotel Kansas City

Holiday Inn Kansas City Downtown by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 506 out of 1004 reviews
Rating 8 - Good. 280 out of 1004 reviews
Rating 6 - Okay. 113 out of 1004 reviews
Rating 4 - Poor. 35 out of 1004 reviews
Rating 2 - Terrible. 70 out of 1004 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Julio Cesar

Stayed 1 night in Nov 2025

10/10 Excellent

Donavon

Liked: Cleanliness, staff & service, property conditions & facilities
5 stars
Stayed 1 night in Oct 2025

2/10 Terrible

Alexis

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was fine until the morning we were supposed to check out, I guess we were put by a wedding party and in the morning the entire wedding party was in the hallways, going back-and-forth rooms packing up their suitcases in the hallways and there was several times people had touched our door making noise. Second thing that happened was we had a knock on our door even with the do not disturb sign and it was the front desk saying that they had alarms going off and they had asked us if we were smoking in the room and they needed to check the room I don’t feel appreciated staying here and being accused of smoking in the rooms when I am a non-smoker. Secondly, around 10 1030 the housekeeping was on our floor and I heard multiple knocks on our door and I stuck my head out and asked the housekeeping if they had knocked on her door and she said no, but I know that it was them because they wanted us to leave so they can clean the room checkout is not until 11.
Stayed 1 night in Oct 2025

8/10 Good

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean! But they kept my deposit for over a week. Lol.
Stayed 1 night in Oct 2025

10/10 Excellent

Eugene

Travelled with group
Liked: Cleanliness, property conditions & facilities
Staff was incredible. It reallly did mean alot to me. A big thank you goes out to the staff !
Stayed 3 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
Staff was nice. I didn’t like paying extra to stay on property
Stayed 1 night in Oct 2025

10/10 Excellent

Samantha

Stayed 1 night in Oct 2025

10/10 Excellent

Matt

Stayed 3 nights in Oct 2025

6/10 Okay

Meghan

Stayed 2 nights in Sep 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Darrell, hutchinson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional. The front desk young man, bartender and breakfast staff were friendly and genuine. I travel over 40 days a year and have for many years. Best experience since Covid!!!
Stayed 1 night in Oct 2025

8/10 Good

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in took a little bit. Line at front desk. Very friendly and very clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Jenna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stayed one night, but it was a wonderful hotel and the staff was amazing
Stayed 1 night in Oct 2025

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well I booked this hotel, abd ny husband booked a hotel...a sister company of yours. Once we realized the error, we called and tou refused to refund us. I am going to blast this all over social media...need everyone aware
Stayed 1 night in Oct 2025

6/10 Okay

Rut Esther Paulino

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I got a call complaining about the TV sound when the TV wasn't on.
Stayed 3 nights in Oct 2025

10/10 Excellent

Marsheanna, Kansas City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
D/n
Stayed 1 night in Oct 2025

10/10 Excellent

Vinay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ema at the front desk was very nice and charming, and helpful with my questions. All of the staff have been nice. Bartender was cool also. Room is also clean and has everything I need. Best hotel check-in experience in a while.
Stayed 1 night in Oct 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went downstairs this morning for a cup but no coffee. Only on coffee container in lobby for entire hotel. Not impressed.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

10/10 Excellent

Kimberly, Nixa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and staff were very friendly and helpful. Our microwave in our room wasn’t working and the young man at the front desk took our items and prepared them for us in the kitchen. Morning breakfast staff were very pleasant
Stayed 1 night in Oct 2025

4/10 Poor

Cristian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2025

6/10 Okay

Summer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paying to park was crazy since the lot was located on the property. Breakfast buffet was overpriced for the food.
Stayed 1 night in Sep 2025

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. $25 a night for parking was not nice
Stayed 2 nights in Sep 2025

4/10 Poor

Miranda

Disliked: Staff & service

Vandalized vehicle

Car was broke in to the night of our stay. We were made to park in the overflow parking lot that is evidently not manned 24/7. The vandalism was caught on a neighboring camera but hotel not covering the damage. 3 other vehicles were vandalized the same night in the same lot. Get it together and stand up for your customers!!
Stayed 1 night in Sep 2025

8/10 Good

Jayce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and clean. Bar food was very good. The only complaint was that the walls and floors must be thin because the person in the room above us walking around woke us up after we went to bed and before we woke up in the morning.
Stayed 1 night in Sep 2025