10/10 Excellent
jan
Business traveller
9 Nov 2025
Liked: Cleanliness, staff & service, amenities
the room was outstanding, clean, no odor, everything very accessible sink area could use more counter space,
As for the staff, I have a walker, the front desk manager, Kim Wiggins noticed that i was having difficulty with a cab ride to the medical convention, she came over asked if she could help, on her own paying attention to the room and guests in the entire rea, I was hesitant, but she said she would see what she could do, soon the manager, Laura Griffith came over, and offered to take me, I was amazed, Not only took me but picked me up, and finally dropped me over a third time refused compensation. I am amazed, both were pleasant, engaged, and helped me out in a really important event for me. I have stayed at Sheraton prior, but my choice, will be Marriott from now on. I will tell anyone Marriott is the go-to destination' My daughter in law works for Creative Planning in Overland Park after my stay finished, I informed her if she has any out-of-town guests, she must use your facility. Thanks again, I appreciated the attention your staff paid to my plight, I'm so appreciative they both need a raise and promotion, thank you. Jan F. Onik D.O. Stayed Nov.5-6
jan
Stayed 3 nights in Nov 2025