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Embassy Suites by Hilton Kansas City Plaza

3.5 star property

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Photo gallery for Embassy Suites by Hilton Kansas City Plaza

Lobby
Lobby
Indoor pool
Reception
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Hot tub
  • Bar
  • Gym
  • Pool

Explore the area

Map
220 W 43rd St, Kansas City, MO, 64111
  • Nelson-Atkins Museum of Art
    ‪11 min walk‬
  • Uptown Theater
    ‪18 min walk‬
  • Crown Center
    ‪4 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪35 min drive‬

Room options

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed, Non Smoking

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • 55 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Family Suite, Multiple Beds

Premium bedding, in-room safe, desk, iron/ironing board

Family Suite, Multiple Beds

  • 55 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Accessible, Non Smoking

  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing & Mobility)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (Hearing & Mobility)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 2 Double Beds, Non Smoking

  • 55 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (3x3 Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (3x3 Shower)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hilton Kansas City Country Club Plaza

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1054)
The price is €144
for 1 room
includes taxes & fees
21 Aug - 22 Aug
Hilton Kansas City Country Club Plaza

About this property

Embassy Suites by Hilton Kansas City Plaza

Hotel with free breakfast, near Nelson-Atkins Museum of Art
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Buffet breakfast is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Embassy Suites by Hilton Kansas City Plaza offers 266 accommodations with video-game consoles and safes. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Kansas City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The free breakfast at Embassy Suites by Hilton Kansas City Plaza gets good marks from our customers. During your stay, you're just a quick walk from Saint Luke's Hospital. A free manager's reception, an indoor pool, and a restaurant are available.
  • Free buffet breakfast served daily
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi and wired Internet for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests speak favorably about the breakfast and the clean accommodations
  • 14 minutes by foot from Nelson-Atkins Museum of Art and a 4-minute drive from Crown Center
  • Local-area shuttle service available
  • Cats and dogs welcome for a fee
As a guest of Embassy Suites by Hilton Kansas City Plaza, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are available in public spaces for a fee.

There's an onsite business center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Kansas City Plaza. For a fee, parking is available.

This Kansas City hotel is smoke free.

Guests are served free buffet breakfast daily. The hotel hosts a free manager's reception daily.
220 West - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transport

  • Area shuttle
  • Uncovered parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • 220 West

Things to do

  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (102 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 12 floors
  • Banquet hall
  • Built in 1977
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 3 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Kansas City Plaza
Embassy Suites Kansas City Plaza
Embassy Suites Kansas City
Kansas City Embassy Suites
Embassy Suites Kansas City Plaza Hotel
Embassy Suites Kansas City Plaza
Embassy Suites by Hilton Kansas City Plaza Hotel
Embassy Suites by Hilton Kansas City Plaza Kansas City
Embassy Suites by Hilton Kansas City Plaza Hotel Kansas City

Embassy Suites by Hilton Kansas City Plaza Reviews

Reviews

6.6
Rating 10 - Excellent. 277 out of 1003 reviews
Rating 8 - Good. 202 out of 1003 reviews
Rating 6 - Okay. 206 out of 1003 reviews
Rating 4 - Poor. 163 out of 1003 reviews
Rating 2 - Terrible. 155 out of 1003 reviews

6.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Jana

Business traveller
Liked: Cleanliness, room comfort

Hidden fees and disappointment

The only issue we had was not knowing the pool and sauna was out of commission. Also having to pay for parking. This should be know before we show up to check in. Other than that our stay was okay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Steven

Great classic feel
Stayed 1 night in May 2025

10/10 Excellent

Sachia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant Stay at Embassy

Weather was amazing. Pool and hot tub were clean and plenty of towels available. I wish the pool stayed open until 10 but closes at 9. Breakfast has made to order omelettes, sausage, eggs, bacon, cereal, oatmeal, fruit, yogurt…etc. one of the best breakfasts at any hotel I have been to. Inside of the hotel is simply beautiful. Utilizing the roof for a rooftop bar should be something they should consider because the view is amazing. I did not see the nighttime reception advertised anywhere but still enjoyed everything else.
Stayed 1 night in May 2025

4/10 Poor

Kurt

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed to say the least!

It’s a wreck!
Stayed 1 night in May 2025

2/10 Terrible

Edwin

Travelled with family and small children
Disliked: Cleanliness, amenities
Room was dirty. No hot water. Couldn’t order room service number went to a voicemail. Faucet leaked all over the floor and was loose.
Stayed 1 night in May 2025

6/10 Okay

Teresa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Comfortable room but atvs revving streets late night kept us up. Needs remodeling. Esp stained carpet
Stayed 2 nights in May 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everybody was super nice and my hotel room was amazing!!!
Stayed 2 nights in Apr 2025

8/10 Good

Troy

Travelled with family
Liked: Staff & service
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
The service was excellent, however the room had stains on the floor, and was a little outdated. There was a commotion going on in the room next to us all night until the next day and there was screaming coming outside the room and cops were standing out in the hallway outside our room.
Stayed 4 nights in Apr 2025

2/10 Terrible

Mykisha

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Charlie

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Erin

Tub was unclean. Room needs to be updated and carpet needs cleaning. Garage needs to be updated and better parking.
Stayed 2 nights in Apr 2025

8/10 Good

Shantaile

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more parking space
Stayed 1 night in Apr 2025

10/10 Excellent

Eugene

Stayed 1 night in Apr 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like how it was all inside
Stayed 1 night in Mar 2025

8/10 Good

Beverley

Stayed 1 night in Apr 2025

10/10 Excellent

Davon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The great stay

Such a great stay.
Stayed 4 nights in Apr 2025

8/10 Good

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There 3 nights . Carpets could be cleaner. Like the layout with bed room having a door. Could not turn on lamps easily the light switch does not work with lamps. Food okay, eggs not tasteful. Otherwise we plan to stay there when daughter ‘s. Guest room is occupied.
Stayed 2 nights in Apr 2025

2/10 Terrible

Ryan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely unkept, dirty, and the staff generally treated the guests like they were an inconvenience.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sunnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Vell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Carla

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Remodel!

We love your location. The snack bags were so nice and the employees at reception were wonderful. We really wish, though, that you would remodel and modernize the rooms. The toilet and shower are so cramped! I’d prefer to have the sink in the bathroom. I’d rather have this done than to have the sitting area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Fabian

Stayed 1 night in Apr 2025

10/10 Excellent

Karen, Woods Cross

Stayed 1 night in Apr 2025