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Holiday Inn Express Hotel & Suites Independence-Kansas City by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Independence-Kansas City by IHG

Exterior
Standard Room, Multiple Beds (Wet Bar)
Indoor pool
Free buffet breakfast
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
19901 E Valleyview Pkwy, Independence, MO, 64057
  • Place, Cable Dahmer Arena
    ‪11 min walk‬
  • Place, Centerpoint Community Ice
    ‪13 min walk‬
  • Place, Centerpoint Medical Center
    ‪19 min walk‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Communications)

10.0 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(37 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(21 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Multiple Beds (Wet Bar)

Standard Room, Multiple Beds (Wet Bar)

Standard Room, Multiple Beds (Wet Bar)

7.6 out of 10
Good
(17 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Holiday Inn Express Hotel & Suites Independence-Kansas City by IHG

Hotel in Independence with free breakfast and a 24-hour fitness center
This hotel features an indoor pool, a 24-hour fitness center, and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express Hotel & Suites Independence-Kansas City by IHG offers 91 air-conditioned accommodations with safes and complimentary newspapers. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

This Independence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express Hotel & Suites Independence-Kansas City by IHG. During your stay, you'll be within walking distance of Cable Dahmer Arena. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 11 minutes by car from GEHA Field at Arrowhead Stadium and 11 minutes from Kauffman Stadium
  • Pets welcome for a fee
Holiday Inn Express Hotel & Suites Independence-Kansas City by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served. Event space at this hotel measures 225 square feet (21 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Independence-Kansas City by IHG. Free self parking is available.
Guests are served free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 225 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night (maximum USD 150.00 per stay), plus a deposit of USD 50.00 per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per day
  • Pet fee: USD 50 per accommodation, per night (maximum USD 150.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Independence-Kansas City
Holiday Inn Express Independence-Kansas City
Holiday Inn Express Hotel Independence-Kansas City
Holiday Inn Express Independence-Kansas City
Holiday Inn Express Hotel Suites Independence Kansas City
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Inn Express Hotel Suites Independence Kansas City
Holiday Inn Express Hotel Suites Independence Kansas City by IHG

Holiday Inn Express Hotel & Suites Independence-Kansas City by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 471 out of 828 reviews
Rating 8 - Good. 209 out of 828 reviews
Rating 6 - Okay. 85 out of 828 reviews
Rating 4 - Poor. 39 out of 828 reviews
Rating 2 - Terrible. 24 out of 828 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Alexis

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Easy and calm stay. Very nice bring next to a lot of things. Nice people and clean rooms
Stayed 1 night in Sep 2025

4/10 Poor

Catalina, Greer

Travelled with partner
Disliked: Property conditions & facilities
This hotel lacked of good maintenance. It seemed like a hotel that was about to close it’s doors, poorly managed. The bathroom was very old, the tub was disgusting. It screamed renovation.
Stayed 1 night in Aug 2025

6/10 Okay

Antoinette

Liked: Staff & service
Disliked: Cleanliness

Not up to standard.

I was disappointed with my stay at this Holiday Inn Express in Independence. It was pretty dirty. The only way I was able to tolerate my stay was. I had cleaning supplies with me. I cleaned out the tub of soap scum and the nastiness of the bottom of other feet. The tub was not white. It was gray. The corners still had existing dust. The windowsills were as though they hadn’t been cleaned in quite a long time.
Stayed 1 night in Sep 2025

6/10 Okay

Bill

Travelled with family
Liked: Staff & service
Ice machine did not work, also no hot water.
Stayed 1 night in Sep 2025

4/10 Poor

Albert

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
The bed is broke down.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Less traffic
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Stayed 1 night in Aug 2025

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the staff. Building and rooms well maintained. Coffee and breakfast options very good. (Hot cinnamon rolls looked good but I was already full.) Dislike: Pool was closed.
Stayed 1 night in Aug 2025

6/10 Okay

Wesley and Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I choose hotel with swimming pool and hot tub. I’m really tired of showing up to these hotels to find out that it out of service or under construction. Why can’t it be displayed on website when booking
Stayed 1 night in Aug 2025

10/10 Excellent

Ryan

Stayed 1 night in Aug 2025

10/10 Excellent

Kerri, Duvall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay here. Clean, comfortable room and a great restaurant a short walk away.. I'd definitely stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice hotel nestled on a nonbusy street with easy access to the highway. The checkin was quick. The breakfast was very good. The only knock was maybe noise from the laundry room, but overall very good.
Stayed 1 night in Aug 2025

10/10 Excellent

Toby

Stayed 1 night in Aug 2025

8/10 Good

Christopher, Aiken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good place to stay. Several restaurants within walking distance.
Stayed 1 night in Jul 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Amenities
Beds are great. Breakfast mediocre.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

B

Good location, nice employees, clean, good size pool & hot tub. Best hotel in the area.
Stayed 3 nights in Jul 2025

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel with nice rooms and great staff. Close to a lot of varied restaurants. Also a great fitness center.
Stayed 2 nights in Jul 2025

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
the staff was very professional
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues - happy
Stayed 1 night in Jun 2025

4/10 Poor

Richard, Skaneateles

Disliked: Cleanliness, staff & service, property conditions & facilities
Room had bugs; property staff blew it off. No compensation or room change.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ignacio

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms
Stayed 2 nights in Jun 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Room was perfect and we slept so well!
Stayed 1 night in Jun 2025