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Holiday Inn Express Hotel & Suites Independence-Kansas City by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Independence-Kansas City by IHG

Exterior
Exterior
Free buffet breakfast
Standard Room, Multiple Beds (Wet Bar)
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
19901 E Valleyview Pkwy, Independence, MO, 64057
  • Place, Cable Dahmer Arena
    ‪11 min walk‬
  • Place, Centerpoint Community Ice
    ‪13 min walk‬
  • Place, Centerpoint Medical Center
    ‪19 min walk‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Communications)

10.0 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(38 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(21 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Multiple Beds (Wet Bar)

Standard Room, Multiple Beds (Wet Bar)

Standard Room, Multiple Beds (Wet Bar)

7.8 out of 10
Good
(18 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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Exterior
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About this property

Holiday Inn Express Hotel & Suites Independence-Kansas City by IHG

Hotel in Independence with a 24-hour fitness center and an indoor pool
This hotel features an indoor pool, a 24-hour fitness center, and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express Hotel & Suites Independence-Kansas City by IHG offers 91 air-conditioned accommodations with safes and complimentary newspapers. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

This Independence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express Hotel & Suites Independence-Kansas City by IHG. During your stay, you'll be within walking distance of Cable Dahmer Arena. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 11 minutes by car from Kauffman Stadium and 11 minutes from GEHA Field at Arrowhead Stadium
  • Pets welcome for a fee
Holiday Inn Express Hotel & Suites Independence-Kansas City by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served. Event space at this hotel measures 225 square feet (21 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Independence-Kansas City by IHG. Free self parking is available.
Guests are served free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 225 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night (maximum USD 150.00 per stay), plus a deposit of USD 50.00 per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per day
  • Pet fee: USD 50 per accommodation, per night (maximum USD 150.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Independence-Kansas City
Holiday Inn Express Independence-Kansas City
Holiday Inn Express Hotel Independence-Kansas City
Holiday Inn Express Independence-Kansas City
Holiday Inn Express Hotel Suites Independence Kansas City
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Inn Express Hotel Suites Independence Kansas City
Holiday Inn Express Hotel Suites Independence Kansas City by IHG

Holiday Inn Express Hotel & Suites Independence-Kansas City by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 474 out of 837 reviews
Rating 8 - Good. 212 out of 837 reviews
Rating 6 - Okay. 86 out of 837 reviews
Rating 4 - Poor. 39 out of 837 reviews
Rating 2 - Terrible. 26 out of 837 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The pool was very dirty, and the hot tub did not work, ice machine on the second floor was also broken. The breakfast was pretty good, and the lady serving the breakfast was super sweet! The soaps shampoo and conditioners were extremely watered down. The staff was very friendly, just disappointing when you take children to a hotel, they look forward to swimming and we were not able to do that. Overall not a horrible stay, just should have been some type of notice about the pool and hot tub.
Stayed 1 night in Oct 2025

8/10 Good

RENEE

Travelled with partner
Liked: Cleanliness, staff & service
We stayed here to attend a Chiefs game and the location was great. Easy to get to and from the stadium with minimal traffic. Lots of restaurant choices nearby. Our room was comfortable. Our bathroom door did not close/latch all the way. Not sure if it was just warped at the bottom or what, but the room set up was private enough that it didn't cause much impact. We loved the hooks and extra space on the wardrobe to put both of our suitcases. Most hotels only have room for one suitcase and the other one sits on the floor. It kept our room looking tidier. Breakfast was typical. Eggs, sausage, biscuits, toast, oatmeal, fruit, yogurt, pancake maker. The Mexican restaurant next door was nice to walk to and the food was great! I was a little skeptical booking this hotel after reading through some of the reviews, but we had no issues (other than the bathroom door which wasn't really an issue to us).
Stayed 2 nights in Oct 2025

2/10 Terrible

Bryan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Just checked in. It is 8:44 pm just got to the room. The room feels dirty, and the reason I stayed here was because of the hot tub, and the hot tub is broken. So I don’t believe the property is making good on their end of maintaining their property. I am disappointed with this property. So this stay is going to non enjoyable and relaxing. Stinky nonrefundable room with a nonworking hot tub. So we tried the sister hotel Comfort Inn with no luck because the pool and the hot tub are not working. It would be awesome if Expedia would help you in finding out if the hotels amenities are up to par when their customers are trying to find a room to feel relaxed and feel good after their stay.
Dust
Holes in furniture
Messed up tub floor
Water damage probably the reason it stinks in here.
Stayed 1 night in Oct 2025

10/10 Excellent

Karel

Liked: Cleanliness, staff & service, property conditions & facilities
From the spacious room to the breakfast everything was great! Husband said the fridge ruining kept him awake.
Stayed 2 nights in Oct 2025

4/10 Poor

Bethany L

Travelled with pets, Travelled with partner
The comforter smelled like vomit. Air Conditioning was very loud, walls thin and could hear everything. Breakfast was all Processed food.
Stayed 1 night in Oct 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great overnight stay
Stayed 1 night in Oct 2025

8/10 Good

DeAnn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice sized room.
Stayed 1 night in Oct 2025

10/10 Excellent

KELLY

Travelled with family
Liked: Staff & service, room comfort
Carpets were dirty. Check-in was great!
Stayed 1 night in Oct 2025

8/10 Good

Tiffany Ann

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Only one elevator and the pool was closed
Stayed 1 night in Aug 2025

6/10 Okay

Pamela

Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 1 night in Sep 2025

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable.
Stayed 1 night in Aug 2025

8/10 Good

Kylie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how close it was to the event we attended at Cable Dahmer. Staff was friendly and hotel was clean. Missed getting to eat the breakfast so can't comment on that
Stayed 1 night in Sep 2025

10/10 Excellent

Tena

Stayed 1 night in Sep 2025

8/10 Good

Annette

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pool was not available which was a problem. Breakfast was sufficient. Room was clean. It was very loud most of the night from people stomping on floor above us and running up and down the hallway.
Stayed 4 nights in Sep 2025

6/10 Okay

Chris

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Alexis

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Easy and calm stay. Very nice bring next to a lot of things. Nice people and clean rooms
Stayed 1 night in Sep 2025

4/10 Poor

Catalina, Greer

Travelled with partner
Disliked: Property conditions & facilities
This hotel lacked of good maintenance. It seemed like a hotel that was about to close it’s doors, poorly managed. The bathroom was very old, the tub was disgusting. It screamed renovation.
Stayed 1 night in Aug 2025

6/10 Okay

Antoinette

Liked: Staff & service
Disliked: Cleanliness

Not up to standard.

I was disappointed with my stay at this Holiday Inn Express in Independence. It was pretty dirty. The only way I was able to tolerate my stay was. I had cleaning supplies with me. I cleaned out the tub of soap scum and the nastiness of the bottom of other feet. The tub was not white. It was gray. The corners still had existing dust. The windowsills were as though they hadn’t been cleaned in quite a long time.
Stayed 1 night in Sep 2025

6/10 Okay

Bill

Travelled with family
Liked: Staff & service
Ice machine did not work, also no hot water.
Stayed 1 night in Sep 2025

4/10 Poor

Albert

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
The bed is broke down.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Less traffic
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Stayed 1 night in Aug 2025