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Hotel Indigo Kansas City - The Crossroads by IHG

3.5 star property

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Photo gallery for Hotel Indigo Kansas City - The Crossroads by IHG

Interior
Bar (on property)
Standard Room, 1 King Bed
Exterior
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
2020 Grand Boulevard, Kansas City, MO, 64108
  • Place, Crown Center
    ‪3 min walk‬
  • Place, Science City at Union Station
    ‪6 min walk‬
  • Place, LEGOLAND® Discovery Center
    ‪10 min walk‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Down duvets, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

Down duvets, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Down duvets, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

Down duvets, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication)

9.6 out of 10
Exceptional
(5 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Down duvets, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(30 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Down duvets, desk, iron/ironing board, free WiFi

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Down duvets, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(47 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm)

Down duvets, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible (Comm)

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Down duvets, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hotel Indigo Kansas City - The Crossroads by IHG

A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and valet parking.
Hotel Indigo Kansas City - The Crossroads by IHG offers 81 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. Flat-screen televisions come with premium cable channels.

This Kansas City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Hotel Indigo Kansas City - The Crossroads by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Crown Center. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Leedy's Bar and Kitchen
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and 3 meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute walk from Crown Center and 9 minutes by foot from LEGOLAND® Discovery Center
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and 3 meeting rooms are available.

Public spaces have free WiFi. A fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Hotel Indigo Kansas City - The Crossroads by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7 AM to 11:00 AM.
Leedy's Bar and Kitchen - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 28 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Leedy's Bar and Kitchen

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults, and USD 10 to 10 for children
  • Covered valet parking fee: USD 28 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Kansas City Crossroads
Hotel Indigo Crossroads
Indigo Kansas City Crossroads
Hotel Indigo Kansas City The Crossroads
Hotel Indigo Kansas City The Crossroads
Hotel Indigo Kansas City The Crossroads an IHG Hotel
Hotel Indigo Kansas City - The Crossroads by IHG Hotel
Hotel Indigo Kansas City - The Crossroads by IHG Kansas City

Hotel Indigo Kansas City - The Crossroads by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 703 out of 1001 reviews
Rating 8 - Good. 198 out of 1001 reviews
Rating 6 - Okay. 50 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Laura

Stayed 2 nights in Nov 2025

2/10 Terrible

Kelsey

Stayed 2 nights in Nov 2025

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
did not eat breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Yes its so clean. I love my room 😍 thank you!
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

Hannah

Stayed 3 nights in Nov 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Love the high ceilings and immaculate metro decor room.
Stayed 1 night in Nov 2025

10/10 Excellent

Rena, Kansas City

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful from greeting to valet parking will come back to visit
Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Stayed 1 night in Nov 2025

10/10 Excellent

Andrea

Stayed 1 night in Oct 2025

10/10 Excellent

Katt

Stayed 2 nights in Oct 2025

8/10 Good

Lucas

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice. I would try to avoid having an all staff meeting in the lobby for all guests to hear.
Stayed 3 nights in Oct 2025

6/10 Okay

Philippe

Stayed 2 nights in Oct 2025

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, amenities
It was a very nice stay!
Stayed 1 night in Oct 2025

10/10 Excellent

Jeanette

Stayed 4 nights in Oct 2025

6/10 Okay

Carolynn

Business traveller
Liked: Cleanliness, staff & service
Room was generally in good condition, staff was nice. Food in sort of restaurant was very expensive, menu limited, and service was extremely slow.
Stayed 3 nights in Oct 2025

2/10 Terrible

Erica

Disliked: Amenities
When I arrived they informed me that one of my nights was canceled because my card wasn’t accepted. Mine you, it was accepted for the first night. I had flown from Pittsburgh to Kansas City and had booked the room in July. They were awful. I was in town for Monday night football and had no room. They offered no explanations and were very dismissive. Horrible experience.
Stayed 2 nights in Oct 2025

10/10 Excellent

Toya, Aurora

Stayed 2 nights in Oct 2025

10/10 Excellent

Jori

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except the mini fridge froze my food by morning. I mentioned this to the front desk.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeremy

Stayed 1 night in Oct 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay if needing to grab a train
Stayed 1 night in Oct 2025

10/10 Excellent

KENNETH, Westerville

Liked: Cleanliness, staff & service, property conditions & facilities
Really great
Stayed 2 nights in Oct 2025

10/10 Excellent

KENNETH, Westerville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Awesome staff. Very nice room, bar, everything! About 3 blocks to Union Station, WW1 museum, Green Lady. Great dining room. Very highly recommended!
Stayed 2 nights in Oct 2025

8/10 Good

Sonji

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

desai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025