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Hotel Indigo Kansas City - The Crossroads by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Indigo Kansas City - The Crossroads by IHG

Interior
Breakfast, lunch, dinner served; American cuisine
Suite, 1 King Bed with Sofa bed, Accessible (Comm)
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Gym

Explore the area

Map
2020 Grand Boulevard, Kansas City, MO, 64108
  • Crown Center
    ‪3 min walk‬
  • LEGOLAND® Discovery Center
    ‪10 min walk‬
  • T-Mobile Center
    ‪13 min walk‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

1 bedroom, down duvets, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication)

9.6 out of 10
Exceptional
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, down duvets, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(26 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, down duvets, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

1 bedroom, down duvets, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

1 bedroom, down duvets, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

1 bedroom, down duvets, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm)

1 bedroom, down duvets, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Comm)

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, down duvets, desk, iron/ironing board

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(38 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, down duvets, desk, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Indigo Kansas City - The Crossroads by IHG

Hotel with a restaurant, a short walk to Crown Center
A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and valet parking.
Hotel Indigo Kansas City - The Crossroads by IHG offers 81 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. Flat-screen televisions come with premium cable channels.

This Kansas City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Hotel Indigo Kansas City - The Crossroads by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Crown Center. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Leedy's Bar and Kitchen
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and 3 meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 5-minute walk from Crown Center and 9 minutes by foot from LEGOLAND® Discovery Center
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and 3 meeting rooms are available.

Public spaces have free WiFi. A fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Hotel Indigo Kansas City - The Crossroads by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7 AM to 11:00 AM.
Leedy's Bar and Kitchen - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 28 per day; includes in/out privileges)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Leedy's Bar and Kitchen

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults, and USD 10 to 10 for children
  • Covered valet parking fee: USD 28 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Kansas City Crossroads
Hotel Indigo Crossroads
Indigo Kansas City Crossroads
Hotel Indigo Kansas City The Crossroads
Hotel Indigo Kansas City The Crossroads
Hotel Indigo Kansas City The Crossroads an IHG Hotel
Hotel Indigo Kansas City - The Crossroads by IHG Hotel
Hotel Indigo Kansas City - The Crossroads by IHG Kansas City

Hotel Indigo Kansas City - The Crossroads by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 694 out of 1001 reviews
Rating 8 - Good. 206 out of 1001 reviews
Rating 6 - Okay. 47 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Mar 2025

10/10 Excellent

doug

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Nathan

Stayed 1 night in Mar 2025

10/10 Excellent

Felicia

Stayed 3 nights in Mar 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we really enjoyed our experience. Everyone was very nice and welcoming. The amenities were great. Ended up not doing room service, but food was excellent. The room needed a few minor repairs that a handyman could complete. The server we had in the restaurant was very kind, but she kept checking in on us so much that we got a little weirded out and decided to take our food back to the room. Comfortable bed, great soap,shampoo, etc.!
Stayed 1 night in Feb 2025

4/10 Poor

Reybert, Atlanta

Stayed 2 nights in Feb 2025

10/10 Excellent

Morgan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating and friendly, beautiful hotel and great location.
Stayed 1 night in Feb 2025

10/10 Excellent

Rhonda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Madelynn

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was super clean and well kept. The staff was excellent. The biggest complaint we had was that the hotel was super noisy! The room creaked all night, the walls were so thin could hear the loud music someone was playing down the hall. I think we were near train tracks because every hour there was this tremendously loud noises that sounded like a never ending plane going by. We could hardly sleep. Other than that, we truly enjoyed the room and bedding was comfortable. The shower pressure was fabulous too! But for sleeping, the noise was unbearable.
Stayed 1 night in Feb 2025

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel indigo is a wonderful experience. Clean rooms and great service. Genuinely pleased with the experience.
Stayed 1 night in Feb 2025

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and spacious. Really enjoyed the staff and property.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tatum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Roger Brec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a diamond in the rough. Great bed. Food options were expensive. Was a bit hard to find.
Stayed 1 night in Jan 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
I would classify the Hotel Indigo Kansas City - The Crossroads as a hidden gem in Kansas City. The Staff (from the front desk to the housekeeping, and the restaurant employees), is a strength of the hotel. Very friendly, professional, courteous, and very responsive. The location of the hotel makes it a great spot to walk to other sites of KC. I would absolutely stay here again on my next trip to KC.
Stayed 4 nights in Jan 2025

6/10 Okay

Marcus

Liked: Cleanliness, property conditions & facilities, room comfort

Thin Walls and Weird Check-In

Check in process was kind of weird. They didnt tell us about security deposit and just told me to put my card in. Building had paper thin walls. I could hear people in the hall and heard the person in the room over sneeze a few times. The room was nice and all, but my wife and I were celebrating our 10 year and it felt like you could hear everyone in the building.
Stayed 1 night in Jan 2025

10/10 Excellent

Shawn

Stayed 1 night in Jan 2025

4/10 Poor

Aaron

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

nice room but poor hospitality and setup

The hotel room itself is decent, the bar/restaurant area looks ok, the room was nice maybe getting a little dated. Now: 1. I walked in and the guy who was the valet was throwing back a beer, presumably while on duty. Not sure that's good. 2. There is a very inconvenient parking situation and parking is expensive. There were other customers upset about this too. You can't easily access your vehicle if you need it once you check in, so you have to completely unpack your stuff. You have to valet. If you're planning on staying close to crown Ctr for business, unpack your car or you'll have to call valet to get your car for you like at a resort. The staff was a bit confused and didn't know the necessary details about parking, they need to fix how they advertise their parking. 3. There aren't many restaurants around within walking distance but the food selection in the lobby is HORRIBLE. The homeboy at front desk suggested I take a hike to the local Dollar General and get some microwaveable stuff. This is a fixable problem, they're just being too lazy to fix it. 4. There are TWO Hotel Indigos in this area, within blocks of each other, so make sure you pay attention to the one you're staying at. If you just ask your phone to take you to the hotel, you'll have to park (at cost) go into the hotel, and then find out that you've just wasted 45 minutes of your life and $5 to park. I feel like the staff may be learning, but management has a ways to go here. Again, the proper
Stayed 1 night in Jan 2025

10/10 Excellent

Cara

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here in December during the Hallmark Christmas Experience event. The hotel offered a great location for walking to all the events. The hotel staff was amazing. They needed to change my room type last minute. This created an issue as I was traveling with my mom and best friend. Andrew at the front desk made sure to accommodate us and comp’d us an extra room to make sure we were satisfied. Ray (the bartender) makes exceptional drinks. Make sure you try an espresso martini or an Old Fashioned. They were delicious! I would stay at this hotel again!
Stayed 3 nights in Dec 2024

10/10 Excellent

Kevin

Stayed 1 night in Jan 2025