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InterContinental Kansas City at The Plaza by IHG

4.0 star property

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Photo gallery for InterContinental Kansas City at The Plaza by IHG

A large Intercontinental hotel with multiple floors and balconies, situated next to a river with a well-maintained garden and trees.
A dining area with a round table featuring a Beermaster cheese wheel, bottles of wine, and a vase of flowers.
A spacious lobby with a central seating area, a sofa, and a dining setup.
A spacious lobby with a grand piano, a fireplace, a sofa, and a chandelier.
A pool area with lounge chairs and a water feature.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
401 Ward Pkwy, Kansas City, MO, 64112
  • Place, University of Missouri-Kansas City
    ‪10 min walk‬
  • Place, Kansas City Art Institute
    ‪13 min walk‬
  • Place, Nelson-Atkins Museum of Art
    ‪17 min walk‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪30 min drive‬

Room options

View all photos for Junior King Suite with Balcony

A hotel bathroom with a large bathtub, a separate shower area, and a visible bedroom with a bed and nightstand.

Junior King Suite with Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room with Two Double Beds and Plaza View - Lounge Access

A hotel room with two beds, a desk, a chair, and a view of the city.

Standard Double Room with Two Double Beds and Plaza View - Lounge Access

7.0 out of 10
Good
(2 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Concierge, 2 Balconies)

A hotel bathroom with a large bathtub, a separate shower area, and a visible bedroom with a bed and nightstand.

Suite, 1 Bedroom (Concierge, 2 Balconies)

  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Suite with Balcony and Plaza View

A modern bathroom with a large mirror, two sinks, and a shower.

King Suite with Balcony and Plaza View

  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room

A hotel room with a large bed, bedside tables, a desk with a chair, and a television.

Premium Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic King Room with Balcony

A hotel room with a large bed, bedside tables, a desk with a chair, and a television.

Classic King Room with Balcony

8.4 out of 10
Very good
(65 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic King Room with Plaza View and Balcony

A table with a bottle and two glasses on a balcony with a white railing.

Classic King Room with Plaza View and Balcony

8.8 out of 10
Excellent
(52 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium King Room with Sofa Bed and Balcony - Plaza View

A table with a bottle and two glasses on a balcony with a white railing.

Premium King Room with Sofa Bed and Balcony - Plaza View

8.2 out of 10
Very good
(21 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Classic Concierge King Room with Balcony

A hotel room with a large bed, two bedside lamps, a desk with a chair, and a door.

Classic Concierge King Room with Balcony

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room

A hotel room with a large bed, bedside tables, a desk with a chair, and a television.

Classic Room

7.8 out of 10
Good
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed, Accessible (Wheelchair)

A bathroom with a sink, mirror, shower, and towel rack.

Classic Room, 1 King Bed, Accessible (Wheelchair)

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

A table with a bottle and two glasses on a balcony with a white railing.

Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Balcony (Plaza View)

A hotel room with a bed, a desk with a chair, a television, and a large window with curtains.

Suite, 1 Bedroom, Balcony (Plaza View)

  • City view
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Balcony (Plaza View)

A modern bathroom with a large mirror, two sinks, and a shower.

Suite, 1 Bedroom, Balcony (Plaza View)

  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Accessible Bathtub, Balcony (Plaza View)

A table with a bottle and two glasses on a balcony with a white railing.

Premium Room, 1 King Bed, Accessible Bathtub, Balcony (Plaza View)

8.0 out of 10
Very good
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium King Room with Balcony and Plaza View

A table with a bottle and two glasses on a balcony with a white railing.

Premium King Room with Balcony and Plaza View

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, Multiple Beds, Balcony (Plaza View)

A hotel room with two beds, a sofa, a desk, and a chair.

Premium Room, Multiple Beds, Balcony (Plaza View)

7.2 out of 10
Good
(16 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Classic Concierge King Room with Plaza View

A balcony with a table and chairs, overlooking a cityscape with various buildings and a parking lot.

Classic Concierge King Room with Plaza View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Queen Room with Two Queen Beds and Sofa Bed - Balcony/Plaza View

A hotel room with two beds, a sofa, a desk, and a chair.

Premium Queen Room with Two Queen Beds and Sofa Bed - Balcony/Plaza View

8.4 out of 10
Very good
(36 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Classic Double Room with Two Double Beds, Balcony and Plaza View

A hotel room with two beds, a desk, a chair, and a view of the city.

Classic Double Room with Two Double Beds, Balcony and Plaza View

8.8 out of 10
Excellent
(35 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for One-Bedroom Suite with Balcony

A hotel bathroom with a large bathtub, a separate shower area, and a visible bedroom with a bed and nightstand.

One-Bedroom Suite with Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Hilton Kansas City Country Club Plaza
West Plaza
  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 1,257 reviews
The price is €127
includes taxes & fees
30 Aug - 31 Aug
Hilton Kansas City Country Club Plaza

About this property

InterContinental Kansas City at The Plaza by IHG

An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite.
InterContinental Kansas City at The Plaza by IHG offers 371 accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature down comforters and premium bedding. Premium cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Kansas City hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Our customers tell us they can't get enough of the shopping around InterContinental Kansas City at The Plaza by IHG. During your stay, you're just a quick walk from Jacob L. Loose Memorial Park. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Full breakfast served weekends for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests have great things to say about the clean accommodations and the proximity to shopping
  • Within a 15-minute walk of Fountain of Neptune and JC Nichols Memorial Fountain
  • Pets welcome for a fee (restrictions apply)
InterContinental Kansas City at The Plaza by IHG offers its guests a seasonal outdoor pool, a children's pool, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 18 meeting rooms are available. Event space at this hotel measures 29000 square feet (2694 square meters) and includes conference space. A terrace, a vending machine, and concierge services are also featured at the business-friendly InterContinental Kansas City at The Plaza by IHG. Parking is available for a fee.

This 4-star Kansas City hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekends from 6:30 AM and 11:30 AM.
American Slang - This brasserie serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Oak Room - Overlooking the garden, this lobby lounge serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 26 per night)
  • Covered valet parking on site (USD 32 per night)
  • Limited on-site valet and self parking
  • Onsite parking includes off-street options

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:30 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • American Slang
  • Oak Room

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • 29,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 11 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per night
  • Weight limit: 25 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 11.85 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 20 per person
  • Self parking fee: USD 26 per night
  • Covered valet parking fee: USD 32 per night
  • Pet fee: USD 75 per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Hotel Kansas City
InterContinental Hotel Plaza
InterContinental Plaza
Plaza InterContinental
InterContinental Kansas City Plaza Hotel
InterContinental Kansas City Plaza
Intercontinental Kansas City At The Plaza Hotel Kansas City
Kansas City Intercontinental

InterContinental Kansas City at The Plaza by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 606 out of 1121 reviews
Rating 8 - Good. 234 out of 1121 reviews
Rating 6 - Okay. 141 out of 1121 reviews
Rating 4 - Poor. 86 out of 1121 reviews
Rating 2 - Terrible. 54 out of 1121 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities
Staff was friendly and inviting, the room was clean and had everything we wanted
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Shauntae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is nice
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and great location.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel. Clean and location was great
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Len

Liked: Cleanliness, staff & service, property conditions & facilities
The facility was very clean and staff was polite and helpful.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was helpful and friendly.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar was nice.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Suzanne

Wonderful friendly service from all the staff members
Stayed 1 night in May 2026
Verified review

10/10 Excellent

RONALD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love to stay the Intercontinental on the Country Club Plaza. Comfortable beds and nice amenities, including walking distance to the Plaza and Loose Park.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jodalyn

Liked: Cleanliness, staff & service
Great little weekend getaway!! Very clean and loves how spacious the room was
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay...great location....hotel is somewhat dated...but in a great area of KC...easy parking
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities
Great place to stay
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room with great views
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Tameeka

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was nice, staff & sleep very comfortable!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities
The room, service and meals were terrific!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay and that so many things were in walking distance from the hotel.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities
Beautiful hotel. Clean, staff was friendly. Parking was the only issue. The cards did not work so you had to buzz each time to enter or exit.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. I enjoyed the complimentary champagne so much that I made another reservation for Dec 19th.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jeanine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, very comfortable and quiet. Staff was very helpful and attentive, especially with the inclement weather. The 11th floor breakfast area was fabulous, including concierge service, delicious food (plentiful), pleasant (calm) with amazing views.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Beth

Disliked: Amenities
$425 for a room there is too much, rooms are not that luxurious and hotel is very dated.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

KEVIN R

Liked: Cleanliness, staff & service, amenities
Nice staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable rooms beds are good, food and drink options in the hotel was nice. Close to a ton of other restaurants and shops. Staff is very nice and always helpful.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't know what to expect. Normally, we stay is cheaper motels but due to the lack of good options, chose to "upgrade" to the InterContinental and we are thrilled with our decision. Large, comfortable room and lovely staff. We will definitely be back.
Stayed 2 nights in Apr 2026