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InterContinental Kansas City at The Plaza by IHG

4.0 star property

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Photo gallery for InterContinental Kansas City at The Plaza by IHG

Exterior
Exterior
Exterior
Terrace/patio
Breakfast, lunch and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
401 Ward Pkwy, Kansas City, MO, 64112
  • Place, University of Missouri-Kansas City
    ‪10 min walk‬
  • Place, Kemper Museum of Contemporary Art
    ‪14 min walk‬
  • Place, Nelson-Atkins Museum of Art
    ‪17 min walk‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪32 min drive‬

Room options

View all photos for Junior King Suite with Balcony

Premium bedding, down duvets, in-room safe, desk

Junior King Suite with Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room with Two Double Beds and Plaza View - Lounge Access

Premium bedding, down duvets, in-room safe, desk

Standard Double Room with Two Double Beds and Plaza View - Lounge Access

7.0 out of 10
Good
(2 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Concierge, 2 Balconies)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom (Concierge, 2 Balconies)

  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Suite with Balcony and Plaza View

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

King Suite with Balcony and Plaza View

  • City view
  • 71 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room

Premium bedding, down duvets, in-room safe, desk

Premium Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic King Room with Balcony

Premium bedding, down duvets, in-room safe, desk

Classic King Room with Balcony

8.4 out of 10
Very good
(61 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic King Room with Plaza View and Balcony

Room amenity

Classic King Room with Plaza View and Balcony

8.8 out of 10
Excellent
(50 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium King Room with Sofa Bed and Balcony - Plaza View

Room amenity

Premium King Room with Sofa Bed and Balcony - Plaza View

8.6 out of 10
Excellent
(18 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Classic Concierge King Room with Balcony

Premium bedding, down duvets, in-room safe, desk

Classic Concierge King Room with Balcony

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room

Premium bedding, down duvets, in-room safe, desk

Classic Room

8.2 out of 10
Very good
(13 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed, Accessible (Wheelchair)

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Classic Room, 1 King Bed, Accessible (Wheelchair)

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

Room amenity

Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Balcony (Plaza View)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Balcony (Plaza View)

  • City view
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Balcony (Plaza View)

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Suite, 1 Bedroom, Balcony (Plaza View)

  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

Room amenity

Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

8.0 out of 10
Very good
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium King Room with Balcony and Plaza View

Room amenity

Premium King Room with Balcony and Plaza View

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, Multiple Beds, Balcony (Plaza View)

Premium bedding, down duvets, in-room safe, desk

Premium Room, Multiple Beds, Balcony (Plaza View)

7.0 out of 10
Good
(14 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Classic Concierge King Room with Plaza View

View from room

Classic Concierge King Room with Plaza View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Queen Room with Two Queen Beds and Sofa Bed - Balcony/Plaza View

Premium bedding, down duvets, in-room safe, desk

Premium Queen Room with Two Queen Beds and Sofa Bed - Balcony/Plaza View

8.2 out of 10
Very good
(34 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Classic Double Room with Two Double Beds, Balcony and Plaza View

Premium bedding, down duvets, in-room safe, desk

Classic Double Room with Two Double Beds, Balcony and Plaza View

8.6 out of 10
Excellent
(34 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for One-Bedroom Suite with Balcony

Premium bedding, down duvets, in-room safe, desk

One-Bedroom Suite with Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Hilton Kansas City Country Club Plaza
West Plaza
  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 1,204 reviews
The price is €127
includes taxes & fees
28 May - 29 May
Hilton Kansas City Country Club Plaza

About this property

InterContinental Kansas City at The Plaza by IHG

An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite.
InterContinental Kansas City at The Plaza by IHG offers 371 accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature down comforters and premium bedding. Premium cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Kansas City hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Our customers tell us they can't get enough of the shopping around InterContinental Kansas City at The Plaza by IHG. During your stay, you're just a quick walk from Fountain of Neptune. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Full breakfast served weekends for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Fountain of Neptune and JC Nichols Memorial Fountain
  • Pets welcome for a fee (restrictions apply)
InterContinental Kansas City at The Plaza by IHG offers its guests a seasonal outdoor pool, a children's pool, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 18 meeting rooms are available. Event space at this hotel measures 29000 square feet (2694 square meters) and includes conference space. A terrace, a vending machine, and concierge services are also featured at the business-friendly InterContinental Kansas City at The Plaza by IHG. Parking is available for a fee.

This 4-star Kansas City hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekends from 6:30 AM and 11:30 AM.
American Slang - This brasserie serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Oak Room - Overlooking the garden, this lobby lounge serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 26 per night)
  • Covered valet parking on site (USD 32 per night)
  • Limited on-site valet and self parking
  • Onsite parking includes off-street options

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:30 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • American Slang
  • Oak Room

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • 29,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 11 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per night
  • Weight limit: 25 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 11.85 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 20 per person
  • Self parking fee: USD 26 per night
  • Covered valet parking fee: USD 32 per night
  • Pet fee: USD 75 per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Hotel Kansas City
InterContinental Hotel Plaza
InterContinental Plaza
Plaza InterContinental
InterContinental Kansas City Plaza Hotel
InterContinental Kansas City Plaza
Intercontinental Kansas City At The Plaza Hotel Kansas City
Kansas City Intercontinental

InterContinental Kansas City at The Plaza by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 562 out of 1061 reviews
Rating 8 - Good. 218 out of 1061 reviews
Rating 6 - Okay. 138 out of 1061 reviews
Rating 4 - Poor. 84 out of 1061 reviews
Rating 2 - Terrible. 59 out of 1061 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities
This building has so much history and the views of the Plaza are spectacular. The room rates are really affordable for such a grand hotel. The staff were friendly.
Stayed 1 night in Jan 2026

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was great! Lobby was amazing! The live music and fireplace really encouraged us to stay at the hotel longer than we thought we would! Only problem was when I checked in, my card was charged for the room at $140, and then the card was charged $100 for incidentals. I had paid for the room through Hotels.com. I am hoping my money will be refunded expediently!
Stayed 1 night in Jan 2026

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities
Great place to stay
Stayed 1 night in Jan 2026

10/10 Excellent

Scott

Stayed 1 night in Jan 2026

10/10 Excellent

Javier, Ormond Beach

Stayed 1 night in Dec 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Overall, we had a nice stay. The bed was kind of uncomfortable and the marble in the bathroom was all discolored from water damage, but overall the hotel is beautiful.
Stayed 1 night in Jan 2026

10/10 Excellent

John

Stayed 3 nights in Nov 2025

10/10 Excellent

Gracia

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is luxurious and the lobby area was so cozy with its fire place and intimate areas to play a game, chat, and have a drink. The beds are very comfortable and the rooms were lovely.
Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Stayed 1 night in Dec 2025

8/10 Good

R.J

Stayed 2 nights in Dec 2025

10/10 Excellent

Payton

Stayed 1 night in Dec 2025

10/10 Excellent

Ronnell

Liked: Cleanliness, amenities, property conditions & facilities
The room and staff were awesome!
Stayed 1 night in Dec 2025

10/10 Excellent

Jonghyun, Los Angeles

Liked: Cleanliness
Good location to downtown
Stayed 2 nights in Dec 2025

10/10 Excellent

Carol, Springfield

Liked: Cleanliness, amenities, property conditions & facilities
Great location! I chose this for a convention site several years ago, but it was the first time I'd been back just for fun. Restaurant is under staffed.
Stayed 2 nights in Dec 2025

6/10 Okay

Rebecca

Stayed 1 night in Dec 2025

2/10 Terrible

MARY

Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent place.
Stayed 1 night in Dec 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The balcony view of the plaza lights close to Christmas was amazing. We enjoyed the concierge level benefits with breakfast in particular. The checkin/out was seamless and valet was quick despite being quite crowded, we did leave right at checkout time. Overall a wonderful stay
Stayed 2 nights in Dec 2025

8/10 Good

Gary

Liked: Staff & service, room comfort
Out
Stayed 2 nights in Dec 2025

4/10 Poor

TERESA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

6/10 Okay

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
At check in there were 6 people waiting to check in, when one of the two registration staff simply left her post and didn't return, ugh. All other staff have been awesome. Room is clean, sink drain is clogged needs attention drains slowly. There is a hard desk chair, but no comfortable seating in room. When we stayed here recently there was an upholstered comfyy chair in our room to sit in.
Stayed 1 night in Dec 2025

10/10 Excellent

Everett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

4/10 Poor

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Only one person at the desk to check in guests. Waited 15-20 minutes in line. Person was nice, however more staff is needed for a hotel with rooms at this price point. I will look to stay at another hotel comparably priced on future trips.
Stayed 1 night in Dec 2025

10/10 Excellent

Frederick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
x
Stayed 1 night in Dec 2025

4/10 Poor

Kristin

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The overall cleanliness of the room was poor. There were brownish red stains on the carpet. There was a brownish red smudge on the blanket on the bed. There were streaks of lotion or something running down the wall near the bathroom. When I went out on the balcony and looked in their grass there was trash and a dirty diaper out there. I had to pay to park, which is obsurd. The check-in staff was fine. However, every other intetaction that I had with the staff was not pleasant. Everytime we asked for something they acted like they were doing us a favor. I will not be going back.
Stayed 1 night in Dec 2025