4/10 Poor
Tyler N.
21 Jul 2025
Positives:-Communication was prompt and helpful when we needed help with the wifi-Easy check-in process-Centrally located in RoanokeNegatives:-The place was dirty! Considerable amount of dust and cobwebs on the walls, fixtures, and windows.-Bugs: I spent the first 20 minutes killing spiders and bugs and taking down cobwebs. -A/C: it cools the main level just fine but the upstairs was unbelievably hot.-Outside area is less than appealing; most likely why there isn't an outdoor photo attached in the listing.Ultimately, we would not stay here again. The host was fine but the unit and condition were not what we expected. No attempt was made to rectify the situation. Just a "sorry about that, we'll pass it along to our cleaning crew". The experience did not match the value.
Tyler N.
Stayed 2 nights in Jul 2025