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SureStay Hotel by Best Western Olathe

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Olathe

Reception
Business centre
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Free daily continental breakfast

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
211 N Rawhide Drive, Olathe, KS, 66061
  • MidAmerica Nazarene University
    ‪15 min walk‬
  • Olathe Medical Center
    ‪3 min drive‬
  • Overland Park Soccer Complex
    ‪10 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(24 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Hotel by Best Western Olathe

Hotel with free breakfast, in the vicinity of Olathe Medical Center
This hotel features coffee/tea in a common area, a business center, and laundry facilities. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite.
SureStay Hotel by Best Western Olathe offers 77 accommodations with coffee/tea makers and complimentary toiletries. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western Olathe. During your stay, you're just a quick walk from Good Samaritan. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute drive from Olathe Medical Center and 8 minutes from Johnson County Community College
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly SureStay Hotel by Best Western Olathe. Free self parking is available.

Smoking is allowed in designated areas at this Olathe hotel.

Guests are served free continental breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Built in 1990
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet (varies based on length of stay), plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 110 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rodeway Inn Motel Olathe
Rodeway Inn Olathe
Rodeway Inn Suites
Surestay By Best Olathe Olathe
SureStay Hotel by Best Western Olathe Hotel
SureStay Hotel by Best Western Olathe Olathe
SureStay Hotel by Best Western Olathe Hotel Olathe

SureStay Hotel by Best Western Olathe Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 153 out of 464 reviews
Rating 8 - Good. 116 out of 464 reviews
Rating 6 - Okay. 82 out of 464 reviews
Rating 4 - Poor. 57 out of 464 reviews
Rating 2 - Terrible. 56 out of 464 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Chumel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed for a night out of the 3 we booked, since we had an emergency. They promised they'd honor our cancelation since Expedia approved it, but they never provided approval from their side. The night we did stay there the room was dirty, we found dead cockroaches and it smelled weird.
Stayed 3 nights in May 2025

10/10 Excellent

Traci

Stayed 1 night in Jun 2025

10/10 Excellent

Tom

Stayed 2 nights in May 2025

6/10 Okay

Cherilyn

Disliked: Cleanliness
Main light as you come in door was out. No hot water at night. Front desk said it was due to alot of checkins. Had hot water in the morning. Room updated and looked nice but flooring had gaps, so not very well done. "Adequate" ...if thats what youre looking for.
Stayed 1 night in Jun 2025

8/10 Good

Justin

Stayed 4 nights in May 2025

8/10 Good

Johnna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice room
Stayed 2 nights in May 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice and clean. It could have used a love seat or small sofa. Everything worked well. Breakfast bar was good
Stayed 2 nights in May 2025

10/10 Excellent

CHRISTOPHER

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice
Stayed 2 nights in May 2025

6/10 Okay

LaShonda

Liked: Staff & service
Disliked: Cleanliness

It was ok

I found a dead bed bug in my first room they were accommodating and gave me a new room always check the mattress at any hotel or motel
Stayed 2 nights in May 2025

4/10 Poor

Surinderpal

Stayed 3 nights in May 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay was not enjoyable.

I found several issues during my stay. First, there was a black spot left in the bathtub. I also got bitten by a mosquito on my foot. The lighting was so dim that I struggled to wash my face and apply my makeup. Additionally, the desk chair was dusty. When I left my room at 3 AM to retrieve some aspirin from my car, I encountered problems with my key card. The front door wouldn't open, so I went to the front desk for assistance, but they were unable to fix the card. After an hour of waiting, an employee had to manually open the door for me. Overall, the hotel needs to improve in several areas: updating the door system, providing better lighting, and ensuring thorough cleaning.
Stayed 1 night in May 2025

10/10 Excellent

Kyle

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Would stay again
Stayed 1 night in May 2025

4/10 Poor

Luke

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Property was in bad condition. My room was not as clean as I expect.
Stayed 2 nights in May 2025

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

DIEGO

Liked: Staff & service
Disliked: Cleanliness, amenities
It is a good option for short stay. However, the rooms smell smoke a lot, and the cleaness do not look good when there are a lot of roaches in your room. The breakfast is good and lobby facilities as well.
Stayed 6 nights in May 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Tommethia

Business traveller
Liked: Staff & service, amenities
Stay was good, but none of the outlets in the room worked.
Stayed 1 night in May 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities
I was not at all impressed by this sort of remodeled motel. Door did not seal and you could see outside with the door closed and locked. The room was clean enough but could have been better. 3 stars overall.
Stayed 1 night in May 2025

8/10 Good

TODD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not have a lot of expectations for my stay. But this place was very nice, very clean, and had a very nice continental breakfast.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Liked: Room comfort

Huge Room

My stay was ok. The room was for the most part pretty clean but first impressions make a big difference. The light switch when you first walk through the door was filthy. Cousin on couch had stains so I didn’t sit on it. There was not any lamps on the nightstands so you couldn’t just settle in after reading or tv you had to get out of bed to shut the light off which was across the room. There are light scones on either side of bed but neither worked. One didn’t even have a light bulb. The mirror above the sink was very nice and large, the mirror was clean but the frame was NOT. It had toothpaste from previous customers and not sure what the rest of the stuff on it was. Once again light switch to that area and bathroom need cleaned. I did try to speak with someone before I left but I couldn’t get anyone to wait on me. A sign said someone would be with me but that didn’t happen. An employee was speaking with another patron and looked at me when I came in the door but when she was finished speaking she disappeared behind a door to kitchen area without acknowledging me. Or, I would have told her these issues and not be writing them. The clerk that checked me in was very friendly and professional. All things being said the room was very spacious, cleaner than some I have paid more for, towels were clean, thick and folded in a very clever way! The bed was clean and so very comfortable. I had a king with 4 very nice pillows. I will be staying here again.
Stayed 1 night in May 2025

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Need a refund/don’t stay here.

Keep scrolling and don’t pick this one. Didn’t know the door was on outside. You could move the door without unlocking. Chain for lock but luckily did have dead bolt. Gap between door and wall so thinking its cold when staying in winter time. I even put the table to where no one could push the door open. Window was unlocked and luckily I checked it before going to bed. Blood on bathroom wall behind door. See pictures. Flooring had gaps in it. Went back and asked about lights not working by the bed and apparently had come unplugged when cleaning crew moved the bed. Sketchy people outside at night and good thing parking lot was lit up. Went up to eat breakfast next morning and biscuits and gravy, gravy tasted good but was not hot. Very disappointed. Not enough parking. Pool not indoor. Not worth price I paid. I thought since it said “by Best Western” it would be decent but was totally mislead. Should have asked for refund as soon as we saw the room. Keep scrolling!!
Stayed 1 night in May 2025

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service
Property is fair looks like they have been upgrading it but still has a few poor conditions. Doors look old, tub is cracking. Beds are good, room is good for the most part
Stayed 1 night in May 2025

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service
Staff was friendly, hot breakfast, and the place was clean
Stayed 2 nights in May 2025