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City Suites - Kaohsiung Chenai

3.5 star property
VIP Access

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Photo gallery for City Suites - Kaohsiung Chenai

Front of property
Premium bedding, down duvets, in-room safe, desk
Reception
Buffet
City view from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
No.1, Dayi St., Yancheng Dist., Kaohsiung, 80343
  • Place, Pier-2 Art Center
    ‪4 min walk‬
  • Place, Kaohsiung Music Center
    ‪6 min walk‬
  • Place, Love River
    ‪6 min walk‬
  • Airport, Kaohsiung (KHH-Kaohsiung Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Quadruple With Harbor View

View from room

Quadruple With Harbor View

8.6 out of 10
Excellent
(4 reviews)
  • Harbour view
  • 33 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds (2 people)

Superior Room, 2 Double Beds (2 people)

Superior Room, 2 Double Beds (2 people)

8.2 out of 10
Very good
(14 reviews)
  • 29 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Twin Room

Premium bedding, down duvets, in-room safe, desk

Deluxe Twin Room

8.6 out of 10
Excellent
(22 reviews)
  • City view
  • 29 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Suite, Mezzanine

Premier Suite, Mezzanine | View from room

Premier Suite, Mezzanine

9.0 out of 10
Wonderful
(4 reviews)
  • 115 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Double Beds and 2 Single Beds

View all photos for Twin Room With Harbor View

View from room

Twin Room With Harbor View

8.6 out of 10
Excellent
(17 reviews)
  • Harbour view
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Family Quadruple Room,No Window

View from room

Standard Family Quadruple Room,No Window

8.6 out of 10
Excellent
(4 reviews)
  • 29 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Twin Room with City View

View from room

Twin Room with City View

8.0 out of 10
Very good
(7 reviews)
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Twin Room, No Windows

Premium bedding, down duvets, in-room safe, desk

Standard Twin Room, No Windows

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 3 Double Beds (6 people)

Superior Room, 3 Double Beds (6 people)

Superior Room, 3 Double Beds (6 people)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 7
  • 3 Double Beds

View all photos for City Deluxe Quad Room with City view

Premium bedding, down duvets, in-room safe, desk

City Deluxe Quad Room with City view

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 33 sq m
  • Sleeps 5
  • 2 Double Beds

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4.2 out of 5, Very good, 1,000 reviews
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About this property

City Suites - Kaohsiung Chenai

Along with a restaurant, this smoke-free hotel has a bar/lounge and a meeting room. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
City Suites - Kaohsiung Chenai offers 298 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at City Suites - Kaohsiung Chenai. During your stay, you're just a quick walk from Pier-2 Art Center. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy a bite to eat at Allure of sea, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Pier-2 Art Center and Love River
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at City Suites - Kaohsiung Chenai.

This 3.5-star Kaohsiung hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
Allure of sea - This buffet restaurant specializes in international cuisine and serves lunch and dinner. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: TWD 438 for adults and TWD 438 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Allure of sea

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately TWD 438 for adults and TWD 438 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 000453-1
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

City Suites Kaohsiung Chenai
City Suites Kaohsiung Chenai Hotel
City Suites Chenai Hotel
City Suites Chenai
City Suites Kaohsiung Chenai
City Suites - Kaohsiung Chenai Hotel
City Suites - Kaohsiung Chenai Kaohsiung
City Suites - Kaohsiung Chenai Hotel Kaohsiung

City Suites - Kaohsiung Chenai Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 519 out of 1000 reviews
Rating 8 - Good. 324 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Lillian Roundy

Stayed 1 night in Jan 2026

6/10 Okay

Trinh

Travelled with partner
Disliked: Staff & service
We didn't have this service
Stayed 2 nights in Jan 2026

10/10 Excellent

Pang Hao

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was a good size for our family of 4, great breakfast.
Stayed 3 nights in Jan 2026

8/10 Good

KA CHI

Stayed 3 nights in Dec 2025

10/10 Excellent

Calvin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and quiet stay at a very convenient location
Stayed 3 nights in Dec 2025

6/10 Okay

Wen Shing, Honolulu

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room is old. Bathroom set-up is very strange. I got the "City View" room - end up over looking OK mart across the street. The room safe didn't work. Lobby smells like bathroom.. Plus side is the location. It's next to the arts and pier area. We were there for Christmas, and there was a Christmas market right in front. Easy access to the green line tram. Staff is friendly and helpful. Breakfast is very good. Hotel is very busy - lots of tour groups.
Stayed 4 nights in Dec 2025

10/10 Excellent

Su Ching

Stayed 1 night in Dec 2025

8/10 Good

Chih-Ying

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Hope room can be more clean
Stayed 2 nights in Nov 2025

8/10 Good

Dora

Travelled with group
Liked: Cleanliness, staff & service, amenities
Convenient
Stayed 2 nights in Nov 2025

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable, exceptional location. Outstanding value.
Stayed 3 nights in Nov 2025

6/10 Okay

Mei Yan

Travelled with family
We were on the 5th floor but still can hear people gathering and talking loud at night.
Stayed 3 nights in Nov 2025

10/10 Excellent

JiunRen, Rancho Palos Verdes

Stayed 1 night in Nov 2025

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
Rooms were great, location excellent. Downside was breakfast. I know it's Asia, but a salad buffet, spaghetti carbonara and lots of meat? The only bread was toast.
Stayed 1 night in Nov 2025

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the better hotel rooms I had in Taiwan. Great room design and very spacious.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mirela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful area of the city with amazing views, lots to do and with a light rail train stop right outside the hotel. The staff is very helpful. The room was spacious and clean.
Views from my room
Views from my room
Pier 2 area
Stayed 4 nights in Oct 2025

8/10 Good

紀弘

Liked: Cleanliness
Stayed 3 nights in Sep 2025

10/10 Excellent

Navin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect, and the room is so big and the beds and close to love river.
Stayed 6 nights in Aug 2025

10/10 Excellent

Patrick

Stayed 2 nights in Sep 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel room, balcony, buffet and staff.
Stayed 1 night in Aug 2025

8/10 Good

Hyo Shin

Stayed 2 nights in Jul 2025

8/10 Good

jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location next to pier 2 arts area and metro stations. Service was amazing and all staff friendly and helpful. The Suite we had was an amazing value and we had a great stay. Only things took a star away was upstairs bedroom a light couldnt be turned off and was too bright . Also the breakfast was not good at all. If you dont want to spend money it would be ok but we found other places to eat then at the hotel.
Stayed 5 nights in Jul 2025

4/10 Poor

Benjamin

Travelled with family
Disliked: Staff & service
A/C broken. Room stayed at 24c all night. To hot to sleep.
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely, clean, great service, and has dining on site. The location is very convenient as the light rail and Pier 2 are right outside the hotel. My only complaint is the modern design bathroom. I am giving it 4 stars because there’s no door to the bathroom. Although the shower and toilet are separated by a stall, there is no privacy and the noise from the bathroom can wake up other people in the room. Making it very awkward if you’re sharing the room with other people.
Stayed 2 nights in Jun 2025

8/10 Good

Chun-Tao

Stayed 1 night in Jul 2025

8/10 Good

Shawn

Stayed 13 nights in Jun 2025