Santai Hotel

3.5 star property

Photo gallery for Santai Hotel

Exterior
Exterior
Garden
Body treatments, facials, manicures and pedicures, massages
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Bunutan, Amed, Karangasem, Bali, 80852
  • Place, Jemeluk Viewpoint
    â€Ș11 min walk‬
  • Place, Amed Beach
    â€Ș17 min walk‬
  • Place, Jemeluk Beach
    â€Ș17 min walk‬

Room options

Bungalow, Garden View

  • Garden view
  • 42 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Bungalow, Ocean View

  • Ocean view
  • 48 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Garden View Suite

  • Garden view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Ocean View Suite

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

About this property

Santai Hotel

At Santai Hotel, catch some rays at the beach, pamper yourself at the full-service spa, or enjoy snorkeling.
Santai Hotel offers 10 air-conditioned accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations include sofa beds and day beds. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and in-room massages can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Santai Spa. Services include facials, body treatments, and manicures and pedicures.
During your stay at Santai Hotel, you're just a quick walk from Jemeluk Viewpoint. Free WiFi in public areas, a full-service spa, and an outdoor pool are available.
  • Free WiFi
  • Enjoy Indonesian cuisine while dining at CocoNut Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments, manicures and pedicures, or facials at Santai Spa
  • Services include free babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes bike rentals and sailing
  • Within a 15-minute walk of Amed Beach and Jemeluk Viewpoint
  • Airport and local-area shuttle service available for a fee
Santai Hotel offers its guests a full-service spa, an outdoor pool, and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a library, and a terrace are also featured at the family-friendly Santai Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

This 3.5-star Karangasem resort is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
CocoNut Restaurant - This restaurant specializes in Indonesian cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: IDR 250,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • CocoNut Restaurant

Things to do

  • Bicycle rentals
  • Boat tours
  • Children's pool
  • Ecotours
  • Fishing
  • Full-service spa
  • Library
  • Outdoor pool
  • Sailing
  • Scuba diving
  • Snorkelling

Family friendly

  • Children's pool
  • Free babysitting
  • In-room cot
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)

More

  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Day bed
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Santai Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 369600 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately IDR 250000 per person
  • Airport shuttle fee: IDR 650000 per vehicle (one-way)
  • Rollaway bed fee: IDR 369600 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Santai Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Santai
Santai Hotel Resort
Santai Hotel
Santai Hotel Karangasem
Santai Karangasem
Santai Hotel Bali Amed
Santai Hotel Karangasem
Santai Hotel Resort Karangasem

Santai Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 54 out of 121 reviews
Rating 8 - Good. 51 out of 121 reviews
Rating 6 - Okay. 11 out of 121 reviews
Rating 4 - Poor. 3 out of 121 reviews
Rating 2 - Terrible. 2 out of 121 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place - will be back
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay . Would have liked to go for a walk but options were along a narrow road or very rocky beach
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Rodney

Liked: Cleanliness, amenities, property conditions & facilities
Rooms closer to the pool and ocean are the best. Others are subject to road noise during the day. Food in the restaurant is delicious.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Santai was peaceful and serene. The snorkeling was fabulous. The food was fine. The service great. Is isolated from main beaches, so need a driver or scooter. Better than many of the negative reviews that I read pre trip.
Stayed 5 nights in Nov 2025
Verified

6/10 Okay

Larissa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff were wonderful. Charming, old style hotel. Beautiful grounds and perfectly situated. Rooms very tired despite the rustic charm and bathrooms need a desperate clean. Sink and shower didn’t drain. Mosquitos immensely bad and bed nets full of holes. Understandable that mosquitos are abundant but other hotels seem to manage. Still, grateful for a quiet, pleasant stay and the generous, kind staff.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Amelia

Liked: Cleanliness, staff & service
Our room was located at the back of the property, close to the road. There was a lot of traffic noise at night and then early morning, and while outside the control of the hotel, there was road work construction during the day which meant relaxing in the room wasn’t possible. I feel that it should be communicated when booking at the sea view cottage. The room was clean and the staff extremely helpful and friendly.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service
Really helpful amd friendly staff. Slightly out of the main town so peaceful by the beach and pool. Morning coffee/tea.service to room a nice touch.
Stayed 5 nights in Mar 2024
Verified

8/10 Good

keiko

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in front of the beach. However corals are sharp and hard to swim. The gardens are beautiful.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Jochem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience!

Great hotel with an excellent staff. Really friendly and willing to help with everything you need. Do check the accurate services and prices of tours etc. at the front desk though, the information on the booklet in the cabins are outdated :).
Stayed 5 nights in Jun 2024
Verified

6/10 Okay

Heli

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Ok hotel that needs a little bit love

This hotel has seen it’s best days and needs a little bit love. Staff is nice but unfortunately the bungalows are worn down. They should be fixed and cleaned properly. Probably covid has effected the hotel :/ It can be seen that the hotel has previously been romantic and harmonic. We had much cheaper and better hotels during our holiday in Bali but this one has potential also if it was renovated and cleaned. Amed is small and not so crouded place. Nice little get away. There are good snorkling points nearby. The restaurant menu should be shortened and food should be made with fresh ingredients. Local meals were the best in this restaurant. From hotel you can order great taxi driver (Robby) for day trips.
Stayed 3 nights in Jan 2023
Verified

2/10 Terrible

Aisha

Disliked: Cleanliness, amenities, property conditions & facilities
The staff are very kind and nice. They try their best to accommodate the guests. The breakfast is very generous. They bring a tray of coffee and tee to your balcony early in the morning. These are the only things I liked about this place. It is way over prices for what you get. The main issue is cleanliness, on the first look, it seems clean but not really, everything is run over like the cushions on the balcony are very dirty and stained. I would not sit on them. The room although huge needs serious cleaning. The sheets are old and a bit smelly. The out side shower is full with bugs especially at night, and the bugs find their way to the room. I could not leave anything open. The door does not really look so you do not feel secure. Add to all this the noise. No isolation. So could not sleep for 3 nights. The room is advertised as ocean view but you hardly can see the ocean. The WIFI does not work so you need your own Internet. The hotel is so far from the main places in Amed s you have to walk up and down hilly road with no side curb for almost 20 minutes in the heat. Grab does not really work in Amed. I had to ask them to organize a transport for me to Sanur, and the price was very high. I would not stay in this hotel again. The place have potential if the invest in some renovation and serious cleaning and dealing with infestations. One staff member will tend to the restaurant, make coffee and reception so you should wait for the poor soul to run around. I really loved the
Stayed 3 nights in Sep 2024
Verified

6/10 Okay

Rob

Liked: Cleanliness
Prachtig hotel met leuk uitziende cabins, erg goed eten en zeer vriendelijk personeel. Minpunten: 1) Weg vlakbij met veel accelereerde scooters; 2) Veel trapjes, daarmee minder geschikt voor mensen die niet zo goed ter been zijn; 3) We waren er in het regenseizoen, de kamers waren erg klam.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Minh Trang

Liked: Cleanliness, staff & service, amenities
Personal wer sehr freundlich. Sauberkeit im Zimmer könnte besser sein. Das Bett hat sehr muffig und alt gerochen. Das Kissen war unglaublich hart. Moskito Netz ging gar nicht richtig zu und es waren sehr viele Moskitos im Zimmer, da die TĂŒren nicht dicht waren. FrĂŒhstĂŒck war a la carte und lecker. Pool war klein, aber ausreichend, da es nicht voll war. Lage direkt am Meer - zum Schnorcheln super. Equipment kann man direkt im Hotel ausleihen. Die Lage ist nicht so sonderlich schön. Zu Fuß ist eh alles sehr unpraktisch, weil es keinen FußgĂ€ngerweg gibt und die Straßen sehr eng und kaputt sind.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Nicolas

Moyen

Hotel vetuste, jolie vue, equipe serviable mais abandonnee a elle meme
Stayed 5 nights in May 2025
Verified

8/10 Good

Marcel

Liked: Cleanliness, staff & service
Wir hatten eine gute Zeit im Santai Hotel. Die Bungalows sind nicht im absoluten Top-Zustand, aber es ist in Ordnung. FĂŒr ein paar NĂ€chte zu empfehlen, meiner Meinung nach ist das Personal und die Lage das beste an dem Hotel!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Virkelig hyggeligt hotel ved stranden.

Et virkelig dejligt sted med direkte adgang til stranden. Husene er virkelig hyggelige og komfortable og med god plads. De halvÄbne badevÊrelser er nydeligt indrettede og med kig til stjernerne. Husene ligger i en pÊn beplantet have med en fin pool. Om morgenen serveres kaffe/the pÄ egen terrasse kl 6, sÄ man kan nyde solopgangen over havet. Personalet er meget venlige og hjÊlpsomme. Kan virkelig anbefales.
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HĂŽtel charmant

Séjour de 2 jours au Santai hÎtel pour faire de la plongée à proximité. HÎtel charmant avec des chambres superbes . Pas trop grand , piscine , proximité de la plage , petit déjeuner sympa
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Jeanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property is great! We had the ocean view bungalow which was nice to see the ocean and hear the waves. The only downside is the pool is right in front of the bungalow so we heard the guests that were hanging out by the pool.
Stayed 2 nights in Jun 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness
Aamupalat ja ruuat hyvÀÀ. Hieno ja romanttinen majoituspaikka! Vietimme hÀÀpÀivÀÀmme tÀÀllÀ. Hieno hÀÀkoristelu! Ainoa asia, mikÀ jÀi harmittamaan, ettÀ ei löytynyt tiettyjÀ balilaisia kÀsitöitÀ hotellista tai Amedista.
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ocean front oasis in Amed

We loved oir stay in an ocean view bungalow at Santai. The bumgalow waa comfortable and clean,, with nice touches including comfy furniture on the front porch, morning coffee delivered to your room, and a lovely carved wooden headboard and mirror. The food was excellent and tbe staff was friemdly and helpful.
Sunrise view from our front porch
Stayed 3 nights in Sep 2019
Verified

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Snorkeling en famille

C’est un lieu de rendez-vous pour la plongĂ©e et le snorkeling, mais la rĂ©gion offre peu d’alternative. L’hĂŽtel est bien entretenu et les maisonnettes sont coquettes mais un peu petites pour 4 personnes. Le personnel est trĂšs souriant et avenant.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le lieu, loin de tout au calme. Le bungalow exceptionnel avec sa terrasse, ses lits Ă  baldaquin et sa douche Ă  l’air libre. Petit dej variĂ© et copieux
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Die Anlage ist einfach toll! Die Unterkunft (eigenes HĂ€uschen) ist bis zu 4 Personen (2 Erwachsene und 2 Kinder) ausgelegt. Der Pool ist sauber und lĂ€dt zum entspannen ein. Zudem kann man es sich bei Massagen gut gehen lassen, diese finden auf der Anlage, in einem kleinen Separee mit Meerblick statt. Das Personal ist freundlich und hilfsbereit. Das FrĂŒhstĂŒck (MenĂŒ) ist schmackhaft und ausreichend.
Stayed 4 nights in Jun 2019
Verified

8/10 Good

Stéphanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon séjour

Bon séjour, chambre conforme aux photos avec les commodités nécessaires. Néanmoins, le bruit de la route reste omniprésent
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveller

Liked: Amenities
Very beautiful property and pool by the sea. I think you need a scooter to get to restaurants and Amed beach, but scooters are available in the hotel. Good food in the restaurant. Offer a lot of services like trips and spa and others. Villas were not that luxurious but they were cute and they were cleaned every day.
Stayed 4 nights in Mar 2019