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Mercure Karawang

4.0 star property

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Photo gallery for Mercure Karawang

Meeting facility
Front of property
Exterior
Staircase
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Jl Galuh Mas Raya, Teluk Jambe, Karawang, West Java, 41361
  • Place, Mall Karawang Central Plaza
    ‪2 min walk‬
  • Place, Wonderland Adventure Waterpark
    ‪5 min walk‬
  • Place, Sedana Golf Course
    ‪13 min drive‬
  • Airport, Jakarta (HLP-Halim Perdanakusuma Intl.)
    ‪95 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

A hotel room with a bed, a red armchair, a nightstand, a wall-mounted lamp, and a glass-enclosed shower area.

Superior Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Business Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, two bedside lamps, a nightstand, a door, and a patterned wall.

Business Suite, 1 King Bed with Sofa bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Miscellaneous
Novotel Karawang
Karawang
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.0 out of 5, Very good, 34 reviews
The price is €35
includes taxes & fees
1 Jul - 2 Jul
Novotel Karawang

About this property

Mercure Karawang

Along with 3 restaurants, this smoke-free hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a water park (surcharge), a nightclub, and a fitness center are onsite. Housekeeping is available on request.
Mercure Karawang offers 232 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers, slippers, and complimentary toiletries.

This Karawang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a water park (surcharge), a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include massages. A variety of treatment therapies are provided, including reflexology.
During your stay at Mercure Karawang, you're just a quick walk from Mall Karawang Central Plaza. Free WiFi in public areas, free self parking, and 2 outdoor pools are available.
  • Free WiFi
  • Free self parking
  • Enjoy Indonesian cuisine while dining at Kemuning Restaurant
  • Buffet breakfast served daily for a fee
  • Splash around at the water park or swim in the 2 outdoor pools
  • Indulge with reflexology or massages at the spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Mall Karawang Central Plaza and 5 minutes by foot from Wonderland Adventure Waterpark
  • Airport and local-area shuttle service available for a fee
As a guest of Mercure Karawang, you'll find a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 7 meeting rooms are available. A children's pool, a nightclub, and a fitness center are also featured at the family-friendly Mercure Karawang. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

This 4-star Karawang hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Kemuning Restaurant - This restaurant specializes in Indonesian cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Kunoichi Restaurant - This restaurant serves lunch, dinner, and light fare. A children's menu is available. Reservations are required. Open daily.
Voula Loung & Bar - This poolside cocktail bar serves lunch, dinner, and light fare. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: IDR 121,000 for adults and IDR 60,500 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Kemuning Restaurant
  • Kunoichi Restaurant
  • Voula Loung & Bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Karaoke
  • Nightclub
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas
  • Water park

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches used
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Karawang

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 250000.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 121000 for adults and IDR 60500 for children
  • Airport shuttle fee: IDR 980000 per vehicle (one way)
  • Rollaway bed fee: IDR 250000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Mercure Karawang offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 7:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Mercure Karawang Hotel
Mercure Karawang
Mercure Karawang Hotel
Mercure Karawang Karawang
Mercure Karawang Hotel Karawang

Mercure Karawang Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 15 out of 64 reviews
Rating 8 - Good. 36 out of 64 reviews
Rating 6 - Okay. 6 out of 64 reviews
Rating 4 - Poor. 4 out of 64 reviews
Rating 2 - Terrible. 3 out of 64 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

MASAHIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sometime I take this hotel and it is cofortable specially staff s are kind to help.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful bed and shower. Comfy rooms.
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Pupung S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a ver clean and convenient hotel.
Stayed 12 nights in Jun 2022
Verified

8/10 Good

Masahiko

Liked: Staff & service
Staffs are generally kind and friendly. Roon facility is not bad but a bit old. Not many choisces of the hotels and it is fair levle to stay.
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Masahiko

Liked: Staff & service
There are many restaurants nearby, that's convenient. The staffs are generally friendly and kind. Only room facility is rather old. I found only the towels big so wanted some face towels..
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

IDRIS

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent keep it like that
Stayed 2 nights in May 2023
Verified

2/10 Terrible

Joon Loong

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not even up to 3 stars standard.
Stayed 1 night in Apr 2023
Verified

8/10 Good

MASAHIKO

Liked: Cleanliness, staff & service
Wanted room service menu in the room. there was no hanger in the cabinet.
Stayed 1 night in Jun 2025
Verified

4/10 Poor

wong

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Ant around and smelly towel
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

INTEN

Liked: Cleanliness, staff & service, property conditions & facilities
夜音楽の低音ベース聞こえる
Stayed 5 nights in Dec 2025
Verified

6/10 Okay

Tomoyuki

英語で対応できるスタッフが少なかった
Stayed 1 night in Nov 2025
Verified

8/10 Good

MASAHIKO

Liked: Staff & service
最初にタオルがなく依頼が必要だった。 ただすぐに用意いただいた。 チェックイン少し時間がかかる。
Stayed 1 night in Sep 2025
Verified

8/10 Good

HIROSHI

Liked: Staff & service, amenities, property conditions & facilities
ゴミ箱が汚い。
Stayed 1 night in Jul 2025
Verified

4/10 Poor

YOHEI

Disliked: Cleanliness
あまりきれいではない
Stayed 2 nights in Jul 2025
Verified

2/10 Terrible

KATSUO

Disliked: Staff & service, amenities, property conditions & facilities
部屋の所々に古さがありシャワーの水がドブの臭いがした。隣の音も響き修繕をした方が良いと思う サービスも良くないです
Stayed 9 nights in Jun 2025
Verified

6/10 Okay

INTEN

Liked: Cleanliness, staff & service
Disliked: Room comfort
道路沿い之部屋とっても煩い　夜寝れず
Stayed 9 nights in Oct 2024
Verified

10/10 Excellent

Akihiro

Liked: Amenities
良かったです
Stayed 4 nights in May 2024
Verified

8/10 Good

sungkwan

Liked: Staff & service, room comfort

가격대비 지낼만 합니다

가격대비 만족합니다 조식도 맛있고 서비스도 괜찮았어요 주변에 편의 시설도 좋았어요 다만 호텔룸에 카펫이 조금 지저분하고 로컬투숙객들이 아침에 복도에 앉아있는 모습이 보기에 안좋았어요
Stayed 1 night in Dec 2023
Verified

8/10 Good

sungkwan

Liked: Staff & service, room comfort

가격대비 좋아요

가격대비 아주 좋아요
Stayed 1 night in Dec 2023
Verified

4/10 Poor

makoto

Disliked: Cleanliness, staff & service, room comfort
値段の割に 部屋があまりきれいではない 朝食が粗末
Stayed 1 night in Feb 2021
Verified

6/10 Okay

Ken

Liked: Cleanliness, staff & service
Wifiの繋がりが良く無かった。
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

ran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
毎週日曜日に開催される朝市のために、ここに泊まりました。 スイートルームには広いシャワールームがあり、何と言っても浴槽は大きくて深くとても快適でした。水圧は少し弱いのでお湯を溜めるには少し時間がかかります。 スタッフの接客は素晴らしく、トラブルにも迅速な対応でした。 朝食は5段階中３。補充がされていなく空のままのトレーが目立ちました。朝市やモールなどにも近く、便利な場所です。
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pelayanan yang memuaskan dan tempat yang menyenangkan
Stayed 1 night in Jul 2019
Verified

8/10 Good

jusak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Libur lebaran

Proses cek in agak lama krn sehari sebelumnya hotel full dan cek out bersamaan di waktu yg mepet. Tp petugas cukup sabar melayani dengan senyuman.
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is a good hotel to stay in karawang. if we could get 2 tooth brash for 2 persons, it will be better hospitality for travelers.
Stayed 1 night in May 2019