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Luxury Spa Hotel Atlantic Palace

5.0 star property

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Outdoor dining
View from property
Deluxe Apartment, Terrace | Living room
Deluxe Apartment, Terrace | Bathroom
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Restaurant
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Trziste 37/23, Karlovy Vary, 36001
  • Place, Hot Spring Colonnade
    ‪2 min walk‬
  • Place, Church of St. Mary Magdalene
    ‪2 min walk‬
  • Place, Mill Colonnade
    ‪3 min walk‬
  • Airport, Karlovy Vary (KLV-Karlovy Vary Intl.)
    ‪11 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room Single Use

Premium bedding, minibar, in-room safe, individually furnished

Superior Double Room Single Use

  • 25 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Suite

Superior Suite | Living area

Superior Suite

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Apartment, Terrace

Deluxe Apartment, Terrace

Deluxe Apartment, Terrace

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior
Grandhotel Pupp
Karlovy Vary
  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.6 out of 5, Wonderful, 1,009 reviews
The price is €145
includes taxes & fees
21 Jun - 22 Jun
Grandhotel Pupp

About this property

Luxury Spa Hotel Atlantic Palace

Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. A manager's reception is free. Other amenities include a sauna, spa services, and concierge services.
Luxury Spa Hotel Atlantic Palace offers 21 accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, wellness and spa Atlantic. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, and a hot tub. The spa is open daily. There are hot springs/mineral springs on site.
During your stay at Luxury Spa Hotel Atlantic Palace, you're just a quick walk from Market Colonnade. Features include a free manager's reception, plus a full-service spa and a restaurant.
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Treat yourself to body treatments, massages, or hydrotherapy at wellness and spa Atlantic
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a sauna
  • Steps from Hot Spring Colonnade and Market Colonnade
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee
Luxury Spa Hotel Atlantic Palace offers its guests a full-service spa and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered.

Spa services, multilingual staff, and concierge services are also featured at the luxury Luxury Spa Hotel Atlantic Palace. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

This 5-star Karlovy Vary hotel is smoke free.

The hotel hosts a free manager's reception on select days.
Wiener Restaurant - Onsite fine-dining restaurant.

Property amenities

Parking and transport

  • Offsite parking available (EUR 20 per day); reservations required
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant
  • Free manager's reception

Restaurants on site

  • Sky Bar
  • Wiener Restaurant

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • In-room babysitting
  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Outdoors

  • On the boardwalk/promenade

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Massage
  • Mud bath
  • Sauna
  • Spa open daily

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Minibar

More

  • Desk
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Weight limit: 22 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 75 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.07 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 130 per vehicle (one way)
  • Nearby parking fee: EUR 20 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 75 per night
  • Facilities fee: EUR 10 per person and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Atlantic Palace Hotel Karlovy Vary
Atlantic Palace Karlovy Vary
Luxury Spa Hotel Atlantic Palace Karlovy Vary
Luxury Spa Hotel Atlantic Palace
Luxury Spa Atlantic Palace Karlovy Vary
Luxury Spa Atlantic Palace
Spa Atlantic Karlovy Vary
Luxury Spa Hotel Atlantic Palace Hotel
Luxury Spa Hotel Atlantic Palace Karlovy Vary
Luxury Spa Hotel Atlantic Palace Hotel Karlovy Vary

Luxury Spa Hotel Atlantic Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 24 out of 36 reviews
Rating 8 - Good. 9 out of 36 reviews
Rating 6 - Okay. 1 out of 36 reviews
Rating 4 - Poor. 0 out of 36 reviews
Rating 2 - Terrible. 2 out of 36 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

EGK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location, friendly staff, superb food.

Quite happy with our stay there, would recommend to families and friends.
Stayed 21 nights in Aug 2017
Verified

10/10 Excellent

Eija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tyylikäs pieni hotelli

Bussi/juna-asemalta kävelymatka hotellille. Alakerran kaupassa merkkituotteita myynnissä. Hotellihuone hyvä ja siisti, en keksi mitään moitittavaa. Säilytystilaa oli kahdelle yli tarpeen, jopa vaatehuone. Kylpyhuoneessa kaksi lavuaaria, erillinen eteinen säilytystiloilla. Menisin ehdottomasti uudelleen. Aamupala hyvä.
Verified

10/10 Excellent

Evgeny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

отличный отель в центре города

Очень комфортный отель в центре Карловых вар, прямо рядом с главным источником. При заезде встречают, помогают с вещами, удобно организована парковка для авто - машину подгоняют к отелю по запросу. Внутри все действительно на 5 звезд, неплохой спа центр. Очень рекомендуем!
Verified

2/10 Terrible

cindy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Surprise Downgrade

We booked the superior suite for my birthday. 50 sq meters, living room, huge terrace. We checked in and walked in to a basic room(25 sq meters) with a tiny balcony, no living room. I said this is wrong, I booked the superior suite. Reception argued, so I showed my reservation and told her I would contact hotels.com. Later she apologized and said there was a "technical error" and the room I reserved is not available. Why didn't the hotel email me and tell me that the room I booked was not available? Why did they accept payment, give me a huge downgrade, and hide it from me until I arrived? Anyway, I asked for a discount because of the surprise downgrade. They offered only a 5% return. What a joke! There's a mistake in the booking and the 5 star hotel makes the customer take a loss? There are major differences between the room I booked and the room I was given. We said the offer was insulting, keep the money and we will write you a review. They made various offers like an extra free night, or spa treatment, but refused to return more than 5% $. In the end they gave us a 20 minute bath, and put a small bottle of champagne in the room. While this is nice, what we asked for was a reasonable discount. For a hotel that is listed 5 stars, this is not 5 star honesty, service, or professionalism. They could have emailed us and told us that the room we booked is not available, but they didn't. They handled the mistake poorly and showed all the signs of a stingy hotel on a tight budget.
Verified

10/10 Excellent

Vlastimil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pohodový pobyt v centru KV

+ Přátelský personál + Pohodlí a čistota + Výborná snídaně - V den příjezdu nefungovalo WI-FI připojení k internetu
Verified

10/10 Excellent

CYRIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super séjour

Hôtel super, propre, balcon sympa. Petit déjeuner très bon. Â deux pas de tout pour se balader. Calme. Personnel très gentil. Très bon séjour.
Verified

8/10 Good

Helmut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxura Spa ist ein wenig übertrieben

Anfangsschwierigkeiten. Von Expedia war versprochen: Zugang zum Wellness-Bereich gratis, Mineralwasser auf dem Zimmer. Für den Zugang zum Spa wollte das Hotel 12 Euro pro Person, Mineralwasser gab es keins zur Begrüßung. Erst Anruf bei Expedia brachte Schwung in die Sache. Der Spa. Zugang war nun gratis. Der Spa Bereich hat zwei kleine Saunen, aber kein Schwimmbecken. Erst am vorletzten Tag wurden wir darauf hingewiesen, dass wir den Schwimmbereich im nahe gelegenen Hotel Olympic gratis benutzen dürften. Davon haben wir dann auch Gebrauch gemacht. Das FRÜHSTÜCKS-Buffet ist sehr reichhaltig, Schinken-Käse-Omlett wird frisch gemacht. Auch das Abendessen im Restaurant im 5. Stock ist sehr gut. Die Mitarbeiter sind alle hochmotiviert, sehr freundlich und die meisten können sich auch in Deutsch unterhalten. Leider ist Karlsbad a bisserl fad, jedenfalls Mitte Juli, wo das Kulturangebot gleich Null ist. Besonders enttäuschend war für mich das Casino (das zu den Casinos Austria gehört): Uralt-Spiele in den Automaten, keine Auszahlung auf Chip-Cards, sondern sie erfolgt immer durch das Personal. Einmal hat gereicht!
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel Beste Lage Super Service Direkt neben der Haupt Quelle und direkt an der Kurpromenade Kein besserer Standort möglich Service und parken einfach super Frühstück reichhaltig und gut
Verified

10/10 Excellent

Janna

Liked: Cleanliness, staff & service, property conditions & facilities
Allt var perfekt, det enda som skulle kunna förbättras är bredden på sängen,samt madrass och täcke.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr gute Lage im Stadtzentrum.

Karlsbad mit seinen Sehenswürdigkeiten,seine historischen Gaststätten und Kneipen ist zu jeder Jahreszeit eine Reise wert. Die vielfältigen Einkaufsmöglichkeiten bieten für jeden Geschmack das Richtige. Ein Aufenthalt in einem guten Hotel ist für Karlsbad immer zu empfehlen.
Verified

8/10 Good

AD.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice boutique hotel

Great location. Very clean hotel, rich modern design. Parking is $25 valley. Very friendly people. Average breakfast although they'll make omelete to order as well as espresso or cappuccino. Only 18 rooms, so expect the top floor restaurant not too busy.
Verified

8/10 Good

Alf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wochenend trip.zum ersten mal in karlovy vary,abgesehen von der baustelle neben dem hotel,eine zeitreise in 1900.leider war die bahn zum diana turm ausser betrieb.blick von jelenyskok super,besonders empfehlenswert ist die bar von grandhotel pupp super coctails super lifemusikband.
Verified

6/10 Okay

Harry

Liked: Cleanliness, property conditions & facilities
Hotelli siisti ja erittäin rauhallisella alueella. Henkilökunta ystävällinen itäsaksalaiseen tapaan. Aamiainen köyhän puoleinen. Parkkitilaa löytyy helposti hotellin läheltä.
Verified

10/10 Excellent

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Betriebsausflug

Das Hotel würden wir auf jeden Fall wieder buchen. Es entsprach komplett unseren Vorstellungen. Leider täuschen manchmal Bilder einer Unterkunft, in diesem Fall war alles realistisch. Wir fühlten uns jedenfalls alle sehr sehr wohl.
Verified

10/10 Excellent

RA Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Preis-Leistung Top Super Suite

Wir hatten eine Suite mit einem Top Preis-Leistungs-Verhältnis Frühstück war inclusive und vollkommen in Ordnung Parken kostete 500 Kronen pro Tag mit Parkservice - sehr freundlich Sehr freundlicher Empfang Küche (Abendbrot - kostenpflichtig): absolut nicht empfehlenswert - keine traditionelle Küche und die Qualität der angebotenen Speisen hatte nichts mit dem zu tun, was das Hotel glaubte vorzugeben. Das Bier war verfallen, Fassbier war alle (das in Tschechien!!!!), Scampies wurden angeboten, Shrimps serviert - essen sollte international sein aber ohne jede Qualität und für CZ Verhältnisse teuer.. Empfehlung : suchen Sie nach einem CZ Restaurant außerhalb des Shopping Streifens in Karlsbad - die Zeit der reichen Russen ist dort vorbei und Karlsbad ist wie ausgestorben je später es wird. In der Umgebung vom Jan Becher Museum finden Sie ordentliche Kneipen, Bars und Restaurants.. Das Hotel für sich gesehen (die Suite) war top. Die spa-Behandlungen sind alle kostspielig und fragwürdig ...
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel im Herzen Karlsbad

Die Hotelzimmer sind in einem modernen, schlichten und hochwertigen Stil. Die Lage in Karlsbad ist sehr gut. Die Parkgebühr im entfernten Parkhaus ist meines Erachtens für Karlsbad etwas überteuert.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely central hotel

Whilst travelling alone I was very warmly welcomed.The staff were really helpful and friendly. The hotel is a good central location. Ideal base for the town with many Spa treatments available should you wish to partake. Room was luxurious. It also had a small balcony which I am sure would be lovely to sit on in the warmer weather.
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We loved this place

Beautiful hotel, location couldn't be more central, clean, spacious, friendly and helpful service, great breakfast. Checked all the boxes. We will definitely stay again next time we're in Karlovy Vary.
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Immer wieder gerne

Das Personal ist zuvorkommend, überaus hilfsbereit und freundlich. Auch meine Lebensmittelunverträglichkeiten waren kein Problem. Uns wurde ein Tisch beim Frühstück reserviert an dem mein glutenfreies Brot bereit stand. Und an meinem Geburtstag wurde extra ein glutenfreier Kuchen gebacken. Ich kann das Hotel nur empfehlen! Tolle Lage, tolles Personal und toller Service. Ach ja und eine Tiefgarage mit Parkservice gibt es auch. So dass man gemütlich Einchecken kann während das Auto (zwar Gebührenpflichtig) in die etwas entfernte Garage gefahren wird. Da das Hotel mitten in der Fußgängerzone liegt sollte einem dieser Service die paar Euro schon wert sein.
Verified

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peace and tranquility and great service

My husband and I spent four nights in Karlovy Vary and were very pleased with our hotel choice. The hotel is located in the centre of the spa district, a stone's throw from the thermal springs and drinking fountains. The hotel offers medical consultations and spa treatments but we used it mainly as a base to explore the area. We stayed in a suite and the room was spacious, quiet and very comfortable. The shower was fabulous (no bath). The hotel breakfast was buffet style with plenty of choice and omelettes made to order. We didn't eat at the hotel restaurant for lunch or dinner. The best part of our stay was undoubtedly the impeccable service. Staff spoke excellent English and all were helpful and friendly. Petr in particular was a shining star of helpfulness and made us feel very welcome. If we have the opportunity to visit Karlovy Vary in future we would happily stay again at the Atlantic Spa Hotel.
Verified

10/10 Excellent

Wilhelm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderschönen Hotel, werde weiter empfehlen.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr gute Lage ! Zentral !

Städtereise - ruhig gelegenes Hotel, obwohl mitten in der Stadt gelegen. Einziger Nachteil - aber das trifft wahrscheinlich ganz Karlsbad - keine .Parkmöglichkeiten am Hotel, bzw Zentral. Service und Zimmer waren immer sehr ordentlich.
Verified

2/10 Terrible

katharina

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

VORSICHT-ABZOCKER

Miene Kreditkarte war noch vor dem check-in UNERLAUBT belastet, zu einem SPEKULATIVEN Wechselkurs, um dabei ca.2 €uro(!) zu "erwirtschaften". "Billigphilosophie" ist hochgeschrieben. Das Essen entspricht einem Rasthof. Eine obligatorische Scheibe Lachs zum Früstück war nicht möglich - brei(!)sollte man speisen, so wie die Russen(99%, höflich und ruhig)es machen. Billige Wurstsorten, kalte Milch zum Caffee, eine Sorte Suppermarktgebäck von gestern, Koch als frecher Manager... . Schönes Haus, freundliche Bediengung, sie können nichts dafür, das die Abzocker-Betreiber mit Gewalt auf die schnelle reich werden wollen. Nie wieder.
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect in every way

Beautiful room and gorgeous, large bathroom. What struck me first though was the friendliness and helpfulness of the staff immediately after walking through the door. The spa area is beautiful and perfect for melting away stress.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aanrader in Karlovy Vary.

Heel mooi, net gerenoveerd hotel in een mooie omgeving. Alles was fantastisch, niks negatiefs. Mooie, grote kamer, mooie luxe badkamer. Alles nieuw, netjes en schoon. Ook in het spa gedeelte is alles prima voor elkaar. Lekker uitgebreid ontbijt.