"My experience of this hotel was great. I cannot recommend this hotel enough. Staff were helpful, friendly and always had a smile on their faces which ... " More
11 Nov 2019 by Management
Dear Guest, Thank you for taking the time to give your Hilton Phuket experience a good rating. I am glad to note that you generally enjoyed what our resort has to offer. On behalf of the entire Hilton Phuket team, I would like to thank you for choosing to stay with us and we all look forward to welcoming you 'home' again very soon! Best regards, General Manager Hilton Phuket Arcadia Resort & Spa
25 Feb 2019 by Management
Dear Guest, Thank you for taking the time to share your feedback subsequent to your stay at Hilton Phuket Arcadia Resort & Spa. I am glad that you generally enjoyed what our resort has to offer. On behalf of the entire Hilton Phuket team, I would like to thank you for choosing to stay with us and we all look forward to welcoming you back 'home' to Hilton Phuket Arcadia Resort & Spa. Best Regards, General Manager Hilton Phuket Arcadia Resort & Spa
2 Jan 2019 by Megan
Dear Leena, Thank you for taking the time to share your feedback about your recent stay at Hilton Phuket Arcadia Resort & Spa. I am very glad to hear that you generally enjoyed what our resort has to offer. On behalf of the entire Hilton Phuket team, I would like to thank you for choosing to spend your holidays with us. We all look forward to hosting you again very soon! Best Regards, Markus Kosch General Manager
15 Nov 2018 by Megan
Dear Guest, Thank you for taking the time to give Hilton Phuket Resort & Spa an excellent rating. It is a delight knowing that you enjoyed what our resort has to offer. On behalf of the entire Hilton Phuket team, we thank you for choosing to spend your well-deserved holidays with us and we all look forward to welcoming you again soon! Best Regards, Markus Kosch General Manager
The following facilities or services will be unavailable from March 21 2024 to July 1 2024 (dates subject to change):
Pullman Phuket Karon Beach Resort offers its guests a full-service spa, 5 outdoor swimming pools, outdoor tennis courts, and a waterslide. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre, 11 meeting rooms, and limo/town car service are available. Event space at this hotel measures 25833 square feet (2400 square metres) and includes a conference centre. A kids' pool, a 24-hour health club, and a steam room are also featured at the luxury Pullman Phuket Karon Beach Resort. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of Pullman Phuket Karon Beach Resort was completed in August 2017. Smoking is allowed in designated areas at this 5-star Karon hotel.
Available in all rooms: Free WiFi , High-speed internet access , Internet access (surcharge)
Available in some public areas: Free WiFi , Wired internet access - surcharge
Free valet parking
Pullman Phuket Karon Beach Resort offers 662 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. 43-inch LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11 AM.
Sails Restaurant – This poolside restaurant specialises in international cuisine and only serves breakfast.
Thai Thai Restaurant – Overlooking the pool and garden, this fine-dining restaurant specialises in Thai cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Ocean Beach Club – This beach restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Cafe' Cino – This poolside café specialises in international cuisine and serves breakfast and lunch. Open daily.
Sand Court BBQ & Lounge – This steakhouse overlooks the ocean and garden. Happy hour is offered. Open daily.
Room service (during limited hours) is available.
3 outdoor tennis courts and a 24-hour health club are featured at the hotel. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a steam room and a 24-hour fitness centre.
Children aged under 18 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.
The spa is open daily. Guests under 12 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Pullman Phuket Karon Beach Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow children 16 and younger to access the Panorama Lounge after 5:30 PM.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. This property uses a grey water recycling system.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
