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Phuket Emerald Beach Resort

4.5 star property

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Photo gallery for Phuket Emerald Beach Resort

Exterior
Waterslide
Poolside bar
Restaurant
Dining

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
202/19, Karon Road, Karon Sub-district, Karon, Phuket Province, 83100
  • Place, Karon Dragon
    ‪2 min walk‬
  • Place, Karon Beach
    ‪3 min walk‬
  • Place, Karon Beach Roundabout
    ‪7 min walk‬

Room options

View all photos for Deluxe Room, Pool View

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, Pool View

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Pool View

Family Room, Pool View

Family Room, Pool View

8.0 out of 10
Very good
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Pool Access

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, Pool Access

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Pool Access

Family Room, Pool Access

Family Room, Pool Access

7.4 out of 10
Good
(3 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Pool Access

In-room safe, desk, laptop workspace, soundproofing

Deluxe Pool Access

  • Sleeps 2
  • Free Wi-Fi

View all photos for Family Pool Access

In-room safe, desk, laptop workspace, soundproofing

Family Pool Access

  • Sleeps 2
  • Free Wi-Fi

View all photos for Family Pool View

In-room safe, desk, laptop workspace, soundproofing

Family Pool View

  • Sleeps 2
  • Free Wi-Fi

Similar properties

Exterior
Sugar Marina Hotel - ART - Karon Beach
Karon
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.0 out of 5, Very good, 590 reviews
The price is €40
includes taxes & fees
14 Jul - 15 Jul
Sugar Marina Hotel - ART - Karon Beach

About this property

Phuket Emerald Beach Resort

Along with 2 outdoor pools, this hotel has free water park access and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request.
Phuket Emerald Beach Resort offers 282 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. Smart televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Phuket Emerald Beach Resort, you're just a quick walk from Karon Beach. Free WiFi in public areas, free self parking, and 2 outdoor pools are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Services include a kid's club and dry cleaning/laundry
  • Onsite recreation includes a gym
  • Steps from Karon Beach and 5 minutes by car from Kata Beach
  • Beach shuttle service available for a fee
Phuket Emerald Beach Resort offers its guests a complimentary water park, 2 outdoor swimming pools, a waterslide, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A children's pool, a complimentary children's club, and a garden are also featured at the luxury Phuket Emerald Beach Resort. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Karon hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Phuket Emerald Beach Resort has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 850 for adults and THB 425 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room cot
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch smart TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Phuket Emerald Beach Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1800.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 850 for adults and THB 425 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1800.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Phuket Emerald Beach Karon
Phuket Emerald Beach Resort Hotel
Phuket Emerald Beach Resort Karon
Phuket Emerald Beach Resort Hotel Karon

Phuket Emerald Beach Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 29 out of 52 reviews
Rating 8 - Good. 15 out of 52 reviews
Rating 6 - Okay. 3 out of 52 reviews
Rating 4 - Poor. 1 out of 52 reviews
Rating 2 - Terrible. 4 out of 52 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Staff brilliant, beautiful rooms and very clean, great sized family room!
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Resort was nice! Room was a good size for family of 4. The included breakfast was fine.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Marina

Beautiful resort for a young family with small kids. Clean rooms and friendly staff, breakfast was beautiful but the pool was too small and cold
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Erik

Liked: Cleanliness, staff & service, amenities
Ok
Stayed 7 nights in Feb 2026
Verified

2/10 Terrible

Tuyarakh

Disliked: Cleanliness, staff & service, amenities
They charge extra against what is advertised and their services weren't great either. Saw cockroaches several times which is extremely unhygienic. Gym was under maintenance almost through my stay and was open only 1 day. Overpriced and overadvertised! Wasn't a great stay
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family get away, staffs are friendly and helpful.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Majed

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staffs and services
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Florencia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for families
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay and the staff went above and beyond to make us comfortable. The pool access room was so convenient.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location!
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Vj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter liked the amenities. She enjoyed staying at this hotel.
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bea

The food and service was good. I think the pool is closing too early but it´s pretty general around the area. Apart of that, all good, simple hotel but good.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great on pictures

Hotel facilities were lovely for kids if they like the pool. A severe lack of sunbeds however for the adults. Hotel was dominated by rude Russians.
Stayed 8 nights in Jan 2025
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whilst the property is not sprawling in the footprint - it has been cleverly designed. It has modern and contemporary rooms and has the essentials close by such as 711, pharmacy, laundry service and food providers. The pool facilities for younger children are fantastic with two areas. Breakfast buffet was great with an air-conditioned area where the food choices were laid out.
Stayed 12 nights in Jun 2024
Verified

10/10 Excellent

Chwee Sim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room, clean hotel. Waterplay facilities are great. Beach with great waves and sand are just across the street. Feet wash taps available at entrance of hotel. Breakfast buffet is mediocre. The bathroom shower water temperature is not constant and alternates between hot and cold about 6 times within 5 minutes of showering.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay for families, waterslides are great but dominate the pool areas due to their size. Lifeguards on duty at the slides and safety is taken very seriously. Food from the restaurant is very average and expensive. There are lots of happy hours at the different bars and the sky bar is well worth checking out. Rooms are cleaned daily and towels changed. The resort is very clean especially the toilets and the staff are very friendly. Pool access rooms for families very spacious and would recommend booking one of these for your stay. We had a thoroughly enjoyable stay and would recommend to anyone with kids. Probably not a good resort for couples due to the amount of kids and the waterslides being such a big part of the pool areas. Breakfast decent enough and heaps of choice and lots of staff.
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Orbitz and the property staff need to manage their relationships with their vendors.There is a disconnect with what is on the Orbitz website with what is offered at the property. The offering needs to be clearer.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Yee K

Liked: Cleanliness, staff & service, room comfort

Regret I didn't stay longer

Stayed here after 3 days at a nearby Avista Grande hotel because it was sold out for the dates we wanted. Am so glad I decided to move hotels and move here. It was amazing. Rooms were clean. Breakfast was plenty. The slides were so fun. Didn't realize I had a pool access room or maybe it was a free upgrade? Location was also awesome compared to the previous hotel. Anyhow, really loved it and wish we had stayed longer.
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Ai

Liked: Cleanliness, property conditions & facilities
They don’t provide you enough towels or other amenities unless you ask. They don’t support you proactively for anything unless you strongly request. Facilities and location are still great. Not sure if I want to stay there again.
Stayed 5 nights in Nov 2024
Verified

2/10 Terrible

Eliezer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap towels Very slow service. Hot water in the shower not working good
Stayed 3 nights in Dec 2024
Verified

2/10 Terrible

Kathryn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only reason we booked into this hotel was for the kids pool and kids slides. We were told when booking that they would be freshly renovated before our arrival however this was not the case the kids pool and all the slides was closed. The room we were given back into the pool bar and the pool Access also doubled up as common access for everyone which made our front balcony incredibly busy. Dirty nappies on the floor around the pool. We asked if we could pay to stay for one night then get the refund on the remaining nights but were declined by the manager who never came out to speak to us face-to-face. The room smelt, the sheets were really dirty. Awful. Start to our holiday thankfully we move to a much better hotel.
Roof bar advertisers open, it was closed
Dirty nappies around the pool
Our balcony opening into the loud pool bar
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My review

Good place to stay good location. Would only maybe stay there again. As there was very little water pressure in the shower and a very inconsistent temperature. Also, in the four other hotels we stayed in in Thailand. There was a selection of English-speaking TV channels which were missing at this hotel. Both issues were raised with the front desk. And for some reason, couldn’t be fixed. And also there was no bacon served at breakfast. Overall the place was quite nice. Fantastic swimming pool and the staff were fantastic.
Stayed 4 nights in Apr 2024
Verified

4/10 Poor

Norbert

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

NOT a 5-star hotel

I have been coming to Thailand almost every year in the past 10 years and Phuket Emerald Resort has been the biggest disappointment. 1. We booked a room for 3 people, still there were only 2 towels. The next day, after the room had been made, we had again only 2 towels. On the last day of our stay, to our biggest surprise there were ZERO towels in the room at 4.30 pm. All the used ones were taken and they were not replaced. I asked staff, and was told that there were no clean towels. How can a hotel run out of clean towels??? 2. The swimming pools are way too cold and dangerous. On the second day of our stay my daughter was swimming in the children’s pool and the sharp side of the pool cut her toe open! She was bleeding in the children's pool, which has sharp surfaces all over. My daughter couldn’t enjoy the beach or the pool after that incident. 4. I also got injured on the second day of our stay. The bathroom door design is terrible. The top of the bathroom door is sharp and pointy. It cut my left arm open as I was entering the bathroom. Swimming in the sea was also over for me. 4. I got bitten by mosquitos while sleeping. Other hotels in Thailand usually offer electric mosquito repellents. 5. This is not a 5-star hotel. I stayed in Phuket in an actual 5 star hotel before, and the difference is day and night. Without the issues 1-4, I would give this hotel 4 stars, however, with the issues, this is maximum 2 stars for me. So, overall, this has been a terrible experience.
Stayed 7 nights in Nov 2024
Verified

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
With the exception of the slides (and only the slides) there is little to like about this hotel. There are not enough seats around the pool. The hotel in general is best avoided. 1. Staff are totally untrained, and the systems forced on them by management are generally a total failure. You can expect wet towels all the time (system fail), Baggage. Porters not trained to bring trolly, then have to go back and get. Only to then mix up bags and send one of another guest bags to airport with us. Simple things like make up room (tags on door) were missing - leading to it sometimes taking 2-3 conversations with housekeeping to get room cleaned. Something that impacted our boys sleep. 2. The showers and water pressure are totally terrible. One minute boiling hot, then freezing cold. Then no pressure and this went over entire stay. On average i would say i basically had Lukewarm showers. However, as we were there with a group the shower issue was common on the entire hotel. Our toilet needed to be fixed on day 1. Appears the hotel tries to limit water usage using a "water bottle" in the toilet water storage area. I guess a 'geto' fix for the issues. I have a photo - as I couldn't believe it. on Check out the hotel was most concerned with the fact i had booked for extra night (more than needed) to allow a check out of my choosing, that they were trying to hand write contracts (no refund) rather than dealing with the checkout. Basically we didn't get what we paid.
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es
Stayed 4 nights in Jan 2026