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Phuket Heritage Hotel

3.5 star property

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Photo gallery for Phuket Heritage Hotel

Outdoor pool, pool umbrellas
Minibar, free cots/infant beds, rollaway beds
Terrace/patio
Lobby lounge
Breakfast, lunch and dinner served

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar
  • Laundry room

Explore the area

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558/6 M.1 Patak Rd., Karon Beach, Karon, Phuket, 83100
  • Place, Karon Beach
    ‪3 min walk‬
  • Place, Karon Beach Roundabout
    ‪3 min walk‬
  • Place, Karon Market
    ‪7 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪46 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Spa Deluxe Double Room

Spa Deluxe Double Room | Deep-soaking bathtub

Spa Deluxe Double Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe Single Room

  • Sleeps 1
  • 1 Single Bed

Deluxe Double Room

  • Sleeps 3
  • 1 Single Bed

Spa Deluxe Single Room

  • Sleeps 1
  • 1 Single Bed

Superior Single Room

  • Sleeps 1
  • 1 Single Bed

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About this property

Phuket Heritage Hotel

Hotel with a rooftop terrace, 3-minute walk to Karon Beach
Along with an outdoor pool, this hotel has a restaurant and a poolside bar. Other amenities include a rooftop terrace, a coffee shop/cafe, and WiFi in public areas.
Phuket Heritage Hotel offers 65 air-conditioned accommodations with complimentary bottled water and hair dryers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and minibars. Bathrooms include separate bathtubs and showers with deep soaking bathtubs. Housekeeping is offered daily and in-room massages can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Phuket Heritage Hotel, you're just a quick walk from Karon Beach. Enjoy features like an outdoor pool, a restaurant, and a poolside bar.
  • Drinking and dining options include a coffee shop, a restaurant, and a poolside bar
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet in some public areas for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and tour or ticket assistance
  • Just a 3-minute walk from Karon Beach and 7 minutes by car from Bangla Road
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the pool bar. Public spaces have WiFi and wired Internet for a fee. An airport shuttle at scheduled times is available for a fee. An outdoor pool, a rooftop terrace, and multilingual staff are also featured at Phuket Heritage Hotel. The hotel can provide wedding services and tour/ticket assistance.

Smoking is allowed in designated areas at this 3.5-star Karon hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Baron Restuarant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Return airport shuttle (surcharge) at scheduled times

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: THB 300 per person
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Baron Restuarant

Things to do

  • Billiards/pool table
  • Outdoor pool

Family friendly

  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 4 floors
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning

Policies

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: THB 4500
  • New Year's Eve (December 31) Gala Dinner per child: THB 2250 (from 4 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 300 per person
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Phuket Heritage Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Heritage Hotel Phuket
Heritage Phuket
Phuket Heritage
Phuket Heritage Hotel
Phuket Heritage Hotel Karon
Phuket Heritage Hotel Hotel
Phuket Heritage Hotel Karon
Phuket Heritage Hotel Hotel Karon

Phuket Heritage Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 2 out of 23 reviews
Rating 8 - Good. 6 out of 23 reviews
Rating 6 - Okay. 7 out of 23 reviews
Rating 4 - Poor. 5 out of 23 reviews
Rating 2 - Terrible. 3 out of 23 reviews

6.2/10

Cleanliness

6.2/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

pat, melbourne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rude manager at front desk

Disgusting introduction from a woman who does not belong in hospitality

10/10 Excellent

flying scot, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well situated for the beach. Two minute walk.

Only problem was the wooden framework round the edge of the bed. Kept banging into it. Turned out my friends in another room experienced the same thing so it must happen a lot. I see only two options: either paint the framework white or put some sort of padding on the corners at least. Nice little swimming pool on roof, handy if you'd prefer not to get sand in your sandwiches whilst you sunbathe. All in all a pleasant hotel and I would go back.

6/10 Okay

Mark, Australia - VIC - Melbourne

Disliked: Staff & service, property conditions & facilities
Facilities: Tired; Service: Rude, Awful; Full of young rude people. I would never go near this place.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend!

This hotel was close to the life of Karon and the beach. We discovered a shortcut path to all the restaurants and shops which was very convenient. Staff were very welcoming. We would definitely stay here again!

10/10 Excellent

Darryl, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Bargain; Service: Flawless, Outstanding; Cleanliness: Spotless; The hotel restaurant is very good with a strong influence on Russian & international food if you need a change from eating thai

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ikke tilfreds med hotellet

Der var meget larm fra gaden, så det var svært at sove. Internettet virkede ikke som det skulle. Der var mange myg på værelserne.

4/10 Poor

lena-birgitta, Umeå

Surpersonalen på Heritage

vi vill gärna ha ersättning för en eller helst 2 nätter eftersom INGET hotellrum fanns tillgängligt vid ankomst?? Vi fick därför boka annat hotel 1 natt men vi fick betala för 2 eftersom klockan gick över utcheckningstid innan vårt rum på Heritage vart tillgängligt INTE ROLIGT!!?

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Tommy, Seskarö

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Acceptabelt

Helt ok område. Nära till stranden men hotellet är bad man betalar för.

8/10 Good

Maija, Vantaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyvä perus hotelli

Hotelli oli hyvällä sijainnilla muutaman minuutin kävelymatkan päässä rannasta ja oli ihan perussiisti. Wifi toimi oikeastaan ainoastaan hotellin aulassa.

4/10 Poor

Tommy, Haparanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helt överkomligt.

Helt okej för pengarna. Blev dock flyttade fyra första nätterna till amaya hotell i patong. Där var det mycket finare rum.

8/10 Good

Malin

Liked: Room comfort

Ganska fint hotell, nära stranden

Det var ett bra hotell. Nära till stranden, och pool och massagemöjligheter. Men ganska slitet överlag, kan tänka mig att för 10 år sedan var det ett toppen hotell. Men nu hade det gått ner sig lite. Men helt ok, både med pris o läge.

6/10 Okay

Timo, Naantali

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Paljon melua, paljon venäläisiä

Sijaitsee ison tien varrella ja liikenteen melu kuului voimakkaasti huoneeseen, myös ilmastointi piti kovaa meteliä niin yöunet jäivät vähiin. Hotelli muuten siisti ja ulkouima-allas allasbaareineen hotellin katolla. Asiakkaat pääasiassa venäläisiä, jopa respan henkilökunnastakin osa venäläisiä.

8/10 Good

Tobias, Sverige

Liked: Cleanliness, staff & service

Bättre än förväntat!

Hotellet ligger bara några hundra meter från Karon Beach, vilket är en stor fördel. Vi sov gott då det inte är något särskilt högljutt område vilket också uppskattas. Vår säng var väldigt hård och knakade en del. Badrummet var OK, bra tryck i dushen och varmvatten även på kvällen. Annars var rummen fräscha och välstädade hela tiden då städning skedde varje dag. Hotellpoolen var fräsch och poolområdet är välskött, de enda problemen var att vissa utav solstolarna var trasiga så gick inte att fälla upp till sitt-läge och att bubbel-pooldelen inte fungerade från och till. Frukosten var det stora plusset! Stor variation och massor att välja mellan.

4/10 Poor

Ole, Dk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Det virkede slidt. info på Russisk eller Thai

Der var flere ting som ikke virkede som man kunne forvente, at vinduer kunne lukkes når det feks. regner kraftigt som det gjorde fra Lørdag D.4-10-2014 til Onsdag D.8-10-2014 vandet i bade karret kunne ikke løbe ud, (man skulle stå i bade karret) når man vaskede hænder osv. i håndvasken løb det ud på gulvet, og håndklæder skulle bruges i 3 dage før skift.

6/10 Okay

Thias

6/10 Okay

Madderssen, Gg

Liked: Staff & service
Disliked: Cleanliness
Missnöjd valde att boka hotellet av skäl att välja massage på rummet.vid varje tillfälle blev erlag att betala 500 baht dvs 4 tillfällen 2000 baht .När jag bokade fanns erbjudande om massage på rummet .Har rätten att välja vilken massör jag önskar , dessutom massören var legitimerad .....Missnöjd...

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

因酒店影响整个旅游心情

其实是非常非常小的旅店，酒店的状况和网站的描述相差很大,服务员态度差,自助早餐刚走开两分钟,女儿一副放在桌上太阳眼镜就背服务员拿着,后去问,就知道说NO.NO.....，房间根本就没什么园景房和海景房，根本不可能，而且房间靠路边特别吵，房间窗帘非常小，街景灯照进房间，半夜像开了灯一样，第二天去前台要求换个房间，一开始还说可以，外面回来后就东理由西理由不肯换了，酒店服务太差了，希望其它订此酒店的千万看此评语 Very bad service，Very bad hotel

4/10 Poor

claudia, stinatz

Disliked: Cleanliness, staff & service

empfehlen wir niemanden

leider nur wenige freundliche mitarbeiter haben sich auf russen spezialisiert und sind anscheinend auch nur zu denen freundlich sauberkeit auch leider nur oberflächlich für das wellness-deluxe zimmer haben wir uns mehr erwartet. in den anderen zimmern (standard) waren wenigstens ordentliche sitzgelegenheiten oder ein balkon. ich wüsste nicht wofür wir - ausser der badewanne- mehr bezahlt haben. im restaurant wurden wir von mitarbeitern angepöbelt und die russische rezepionistin sprach erst dann mit uns, als wir sie fragten ob sie nur zu russen freundlich sei. die sollten mal ihre mitarbeiter checken. im vergleich zu hotels in dieser kategorie, sind die dort absolut nicht billig. wir waren ungern im hotel und haben unseren aufenthalt dort auf das schlafen beschränkt. wir wären gerne ein zweites mal im hotelrestaurant essen gegangen - denn die küche ist gut- aber bei dem service-team-nein danke nochetwas : bepolsterung der poolliegen...äusserst schmutzig bettwäsche-wechsel nur 1x/woche auch auf anfrage- da wir in der ersten woche fieber hatten, und schwitzten- erst nachdem wir böse wurden.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

便利な場所

ホテルの部屋自体は古いです。 ビーチサイドと山側？があり、私達は山側に泊まりました。 ローカルな雰囲気は楽しめましたが、純粋にビーチリゾートを楽しみたい方は、ビーチサイドが良いと思います。

6/10 Okay

Michael

Liked: Room comfort
很傳統的酒店, 所以沒有WIFI, 沒有電梯, 但客房裝潢有特色