26 Jul 2023 by Evangelia Fellouzi
Dear Guest,Thank you for sharing your feedback with us. We truly value the opinions of our guests as it helps us identify areas where we can improve.We apologize for the inconvenience you experienced during your stay at our hotel. It is disheartening to hear that you found the cleanliness of the dining area, including the floors, plates, and tables, to be unsatisfactory. Please be assured that we take cleanliness and hygiene very seriously, and we will address this issue immediately to ensure it doesn't happen again.Regarding the breakfast buffet, we regret that it did not meet your expectations. We strive to offer a high-quality dining experience to all our guests, and we will review our breakfast offerings to make necessary enhancements.Additionally, we are sorry to hear that our room service fell short of your expectations. We will closely evaluate our room service procedures to improve the overall guest experience.Your feedback is valuable to us, and we appreciate your honesty. We assure you that we are committed to providing a superior level of service and comfort to all our guests. We will work diligently to address the concerns you raised and make the necessary changes to enhance our services.We hope you will consider giving us another opportunity to serve you in the future and show you the improvements we've made. If you have any further comments or suggestions, please feel free to contact our guest relations department.Once again, thank you for bringing these issues to our attention.Best regards,
The property is closed during January, February, March, April, November and December.
Step outside to unwind on the white sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Konstantinos Palace such as a seasonal outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. Self parking is free. Smoking is allowed in designated areas at this 5-star Karpathos hotel.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Free self parking
Konstantinos Palace offers 225 air-conditioned accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
MAIN RESTURANT – This beachfront buffet restaurant serves breakfast, lunch and dinner.
MAIN BAR – This bar is located by the pool. Open daily.
ROOF GARDEN BAR – This rooftop bar is located by the pool. Open daily.
BEACH BAR – This bar is located on the beach. Open daily.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a private beach and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
