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Hotel Karuizawa Cross

3.0 star property

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Photo gallery for Hotel Karuizawa Cross

Reception
Property grounds
Asia Oriental (2)
Bunk Superior (2)
Patio Superior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
601-1 Karuizawa, Karuizawa, Nagano, 389-0103
  • Place, Old Karuizawa Ginza Street
    ‪1 min walk‬
  • Place, Karuizawa Prince Shopping Plaza
    ‪3 min drive‬
  • Place, Karuizawa Prince Hotel Ski Resort
    ‪5 min drive‬

Room options

View all photos for Church view

Church view

Church view

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Asia Oriental (1)

Asia Oriental (1)

Asia Oriental (1)

8.8 out of 10
Excellent
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds and 4 Single Futons
  • Free Wi-Fi

View all photos for Asia Oriental (2)

Asia Oriental (2)

Asia Oriental (2)

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Square View (1)

Square View (1)

Square View (1)

9.2 out of 10
Wonderful
(9 reviews)
  • Garden view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Square View (2)

Square View (2)

Square View (2)

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Kyu-Karu Patio

Kyu-Karu Patio

Kyu-Karu Patio

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Bunk Superior (3)

Bunk Superior (3)

Bunk Superior (3)

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds and 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Bunk Superior (1)

Bunk Superior (1)

Bunk Superior (1)

9.6 out of 10
Exceptional
(10 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Bunk Superior (2)

Bunk Superior (2)

Bunk Superior (2)

9.6 out of 10
Exceptional
(10 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Patio Superior

Patio Superior

Patio Superior

  • Garden view
  • 31 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds, 1 Single Bunk Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Twin Superior

Twin Superior

Twin Superior

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Design Twin Room

Design Twin Room

Design Twin Room

8.8 out of 10
Excellent
(20 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Design Double Room

Design Double Room

Design Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Terrace Superior

Terrace Superior

Terrace Superior

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Terrace Superior Room

Lobby

Terrace Superior Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Church View

Pillow-top beds, in-room safe, individually decorated

Church View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Twin Superior Room

Lobby

Twin Superior Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Hotel Karuizawa Cross

This hotel features 2 restaurants, a nightclub, and a bar/lounge. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, 2 coffee shops/cafes, concierge services, and barbecue grills are onsite.
Hotel Karuizawa Cross offers 24 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with digital channels.

Bathrooms include slippers, bidets, toilets with an electronic bidet, and complimentary toiletries. This Karuizawa hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Karuizawa Cross. During your stay, you're just a quick walk from St. Paul's Catholic Church Karuizawa. Features include free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi
  • Free self parking
  • Enjoy Italian cuisine while dining at モンテ・クッチーナ
  • Japanese breakfast served daily for a fee
  • Extended parking and RV/bus/truck parking available for a fee
  • Amenities include a front-desk safe, locker space, and a gift shop
  • Just a 4-minute drive from Karuizawa Prince Hotel Ski Resort and 8 minutes from Hoshino Onsen Hot Spring
There are 2 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A nightclub, a terrace, and barbecue grills are also featured at the family-friendly Hotel Karuizawa Cross. Self parking is free.

Smoking is allowed in designated areas at this 3-star Karuizawa hotel.

The hotel hosts a free manager's reception daily.
モンテ・クッチーナ - This restaurant specializes in Italian cuisine and serves brunch, lunch, dinner, and light fare.
和食処　あさま - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
CROSS BAR - This bar overlooks the garden. Guests can enjoy alfresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Uncovered extended parking on site (JPY 1,000 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Daily Japanese breakfast available 7:30 AM to 9:30 AM for a fee: JPY 2,200 per person
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • CROSS BAR
  • モンテ・クッチーナ
  • 和食処　あさま

Things to do

  • Designer stores
  • Nightclub
  • Shopping centre

Family friendly

  • Baby monitor
  • Children's dinnerware
  • High chair
  • In-room cot
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Coworking space

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 5 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 5000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: approximately JPY 2200 per person
  • Uncovered extended parking fee: JPY 1000 per day
  • Rollaway bed fee: JPY 5000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - midnight.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Karuizawa Cross Hotel
Hotel Karuizawa Cross Karuizawa
Hotel Karuizawa Cross Hotel Karuizawa

Hotel Karuizawa Cross Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 384 out of 604 reviews
Rating 8 - Good. 168 out of 604 reviews
Rating 6 - Okay. 38 out of 604 reviews
Rating 4 - Poor. 7 out of 604 reviews
Rating 2 - Terrible. 7 out of 604 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were big, clean and im a nice location!!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Ching

Liked: Cleanliness, staff & service, property conditions & facilities
Economy and comfortable stay.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Regina

Liked: Cleanliness, property conditions & facilities
Staff was excellent in making sure we had a comfortable room. Provided all the helpful details about the amenities and services. Always smiling and willing to help.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Addy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place for vacation
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Nasser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in a quiet place with lots of restaurants around.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Chie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room design is awesome and we would like to stay again. The location is also good, we could walk shopping street and sightseeing sites.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Marea

Liked: Cleanliness, amenities, property conditions & facilities
Friendly check-in, large clean room with comfortable beds. Good bathroom with nice toiletries. Excellent breakfast. Would highly recommend.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great room. Very clean and comfortable.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Lai Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, nice ambience and friendly staff
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

xavier

Liked: Cleanliness, property conditions & facilities, room comfort
Loved the large rooms with the bunk beds ! very efficient and convenient when a family of 4
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly unique and cool hotel in a great location. Really big room, clean and comfortable.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay, location, and service. I highly recommend
Stayed 1 night in Nov 2022
Verified

8/10 Good

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend !
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

KAZUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was delighted with everything, including the bed and other properties.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

KA YAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Neat and lovely hotel

Location is good and the staffs are friendly too. The room is spacious and tidy.
Church nearby
Reception area
Room
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

masaaki

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good access. Much recommendable.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is excellent with helpful staffs, clean and comfortable beds. It will be much better if the room can provide larger coffee table and one more chair.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

TING LUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk is super helpful and polite and can speak fluent English!
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Michelle Pao Fei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delight travellers and excellent location

The room is clean and staffs are friendly and helpful, but the room should have proper light fixtures in the corner of room, and small tables for extra luggages, otherwise this is very good value to stay while in Karuizawa.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

TAKAHIRO

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and proper. Staff was very friedly.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern, and comfortable. Great location in the older shopping area (Gion) of Karuizawa. Kirt’s of fun shopping like Donguri, Peanuts store, and great dining options.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Kentaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying at this hotel. The location is good for those who does not have thier own car. There are many shops and restaurants within the walking distance.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, clean, nice and cozy
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Marietta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very modern. Great location and very walkable to shopping and other forms of transportation.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Lam Ka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and we were being warm welcome from the staffs.
Stayed 1 night in Jan 2024