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Karuizawa Marriott Hotel

5.0 star property

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Photo gallery for Karuizawa Marriott Hotel

Property amenity
Premium bedding, down duvets, in-room safe, desk
Suite, 2 Single Beds
Combined shower/bathtub, free toiletries, hair dryer, slippers
A modern house surrounded by lush greenery, with a deck and outdoor seating area.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
4339 Nagakura, Karuizawa, Nagano, 389-0111
  • Place, Yukawa Furusato Park
    ‪19 min walk‬
  • Place, Hiroshi Senju Museum
    ‪2 min drive‬
  • Place, Musee le Vent
    ‪3 min drive‬

Room options

View all photos for Twin Room, 2 Single Beds (with View Bath)

Twin Room, 2 Single Beds (with View Bath)

Twin Room, 2 Single Beds (with View Bath)

  • 39 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds (with Open Air Bath)

Twin Room, 2 Single Beds (with Open Air Bath)

Twin Room, 2 Single Beds (with Open Air Bath)

  • Garden view
  • 39 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Japanese Western Room, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Japanese Western Room, Non Smoking

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (with View Bath)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed (with View Bath)

  • Garden view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (with Open Air Bath)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed (with Open Air Bath)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Single Beds

Suite, 2 Single Beds

Suite, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 78 sq m
  • Sleeps 5
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Karuizawa Marriott Hotel

A restaurant, a 24-hour fitness center, and spa services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Karuizawa Marriott Hotel offers 142 air-conditioned accommodations with safes and complimentary newspapers. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Our customers tell us they enjoy the overall property condition at Karuizawa Marriott Hotel. During your stay, you'll be within walking distance of Yukawa Furusato Park. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the buffet restaurant
  • Full breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a gift shop
  • Onsite recreation includes hot springs and a 24-hour gym
  • 6 minutes by car from Karuizawa Prince Shopping Plaza and 8 minutes from Karuizawa Prince Hotel Ski Resort
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Karuizawa Marriott Hotel offers its guests hot springs and a 24-hour fitness center. Spa services, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the luxury Karuizawa Marriott Hotel. Limited free parking is available on a first-come, first-served basis.

This 5-star Karuizawa hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 11 AM.
Grill & Dining G - Onsite buffet restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11 AM for a fee: JPY 4,850 per person
  • A restaurant

Restaurants on site

  • Grill & Dining G

Things to do

  • 24-hour gym
  • Hot springs
  • Ski passes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Spa

  • Facials
  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches used
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 4850 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Japanese futons are provided based on the number of adults in the reservation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Karuizawa Marriott
Karuizawa Marriott Hotel Hotel
Karuizawa Marriott Hotel Karuizawa
Karuizawa Marriott Hotel Hotel Karuizawa

Karuizawa Marriott Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 168 out of 386 reviews
Rating 8 - Good. 154 out of 386 reviews
Rating 6 - Okay. 35 out of 386 reviews
Rating 4 - Poor. 21 out of 386 reviews
Rating 2 - Terrible. 8 out of 386 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Christopher W

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and the staff were very friendly.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Lyle

Liked: Cleanliness, property conditions & facilities
The room was nice and spacious.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

CH

Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely stay at the Karuizawa Marriott Hotel. The room was neat and tidy, and we especially appreciated the wooden flooring, which gave the space a warm and clean feel. It was spacious enough for a family with kids, making it very comfortable for us. The onsen facilities were also excellent, adding a relaxing touch to our stay. Overall, a very positive experience and a hotel we’d happily return to.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Marimuthu

Liked: Cleanliness, amenities, property conditions & facilities
Excellent.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ka Jun Jeffrey

Liked: Cleanliness, staff & service, amenities
Relaxing room with a private onsen. Nothing to complain.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

mUHAMMAD JAMAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern hotel with its own personal bath in the room. Sadly the customers do not wear clothes and are naked in the communal bath and not modest . The bath in the room provides a very good alternative. We did not have time to enjoy the breakfast, but it seemed pretty lavish. I would strongly recommend this hotel.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Chizuko

Liked: Cleanliness
この度はおせわになりました。 お部屋は清潔に整えられていましたが、特別ではなく普通でどちらかと言うとレベルの高いビジネスホテル風でした。 家族連れがとても多くにぎやかです。 ただ中にはレストランに家族揃ってパジャマ？な一行がいたり、温泉では泳いでいる子供が数人いたり、落ち着いて過ごしたい方には不向きかもしれません。 公共のマナーについては、家族連れやインバウンドには特にしっかりと告知が必要ではないかな、と思いました。 スタッフは海外の方も含め一生懸命で好感が持てましたが、スタッフの人数が少なく、特に 中堅層、ベテランスタッフと見受けられる方は１人もいなかったのでなんとなく安心感がありませんでした。
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

masumi

Liked: Cleanliness, amenities, property conditions & facilities
快適な客室でした。
Stayed 1 night in Dec 2025
Verified

4/10 Poor

ATSUKO

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
外国人スタッフさんがこちらを向いて手をとめ挨拶してくれ、とても好感が持てた。
Stayed 1 night in Sep 2025
Verified

8/10 Good

Shimizu

Liked: Cleanliness, staff & service, property conditions & facilities
全体的に清潔で、特に温泉がリラックスできました。
Stayed 1 night in Sep 2025
Verified

6/10 Okay

TAKASHI

Liked: Cleanliness
レストラン内の席が隣接すぎる。 レストランの席上のメニューが、暗く小さくて見えない。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

素晴らしい

全てが素晴らしい
Stayed 1 night in Jul 2025
Verified

6/10 Okay

JUNKI

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
至って普通という感想。荷物運びは自分で行わないといけないし、受付並ぶ際の案内も少なめ。チェックイン時の説明も簡易的で、こっちに分からないこと聞いてくるタイプのやり方でした。ビジネスホテルなどの感じと同じような印象です。 部屋は綺麗ですので嫌な印象はないですが、良かったなーと思えるとこも少なかった。
Stayed 1 night in Jun 2025
Verified

8/10 Good

AKEMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂が混まなくて良かったです、お風呂のドリンクも美味しかったです。
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Akihiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応は最高でした！ また食事もとっても美味しかったです！
Stayed 1 night in Sep 2024
Verified

8/10 Good

shigeru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルはいいがロケーションが今１つ
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Muneki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
風呂付の部屋は思った以上に狭く、部屋は普通もサービスなどスタッフ対応は丁寧だった。
Stayed 1 night in Aug 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駐車場は広く余裕があり、お部屋も広く快適でした。温泉も ぬるぬるして気持ちが良かったですがタオル類が固くて残念でした。
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一進房間，浴池已經有滿滿一池溫泉，可以立即放鬆，浴池溫泉是活水，且恆溫，住進房間到退房為止能隨時泡澡，這種擁有私人溫泉池的房間讓渡假非常加分。
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Hoi Chi Daniel

酒店內只得一間餐廳。 沒有其他選擇。
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

???

Liked: Cleanliness
とにかく、値段が高かった。
Stayed 1 night in Aug 2023
Verified

8/10 Good

TADASHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応がよかった。ここは車以外では泊まらないと思うので、ホテル内にレストランが少なくても中軽井沢や旧軽井沢まで車で近いので軽井沢の雰囲気を楽しむにはちょうど良い感じです。
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

TAKAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大浴場のロッカーの鍵が使いにくいです。開かなくなりましたがインターフォンで係の人を呼んだらすぐに来て下さり助かりました。
Stayed 2 nights in May 2022
Verified

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and cleaniness of the hotel was good, but it was way way overpriced for the type of room (unit style bathroom etc). Also the food was incredibly expensive - JPY8,000 for a dinner bento box (looked like something that would cost around jpy 1,500 at any other place). I have been living in Japan over 25 years and I would not recommend the hotel because it was so overpriced. I drive a ferrari but otherwise i focus on value for money and this was certainly not value for money. Staff were very nice and polite as one would expect in Japan. That's standard for Japan. We ate our breakfast outside of the hotel for a quarter of the price of the hotel - full breakfast in the forest overlooking a beautiful stream - couldnt beat it.
Stayed 1 night in May 2022
Verified

6/10 Okay

Yumiko

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
エントランスがビジネスホテル並みだった。 トイレの匂いが気になった。 ホテルのレベル的にクレンジングや洗顔フォームは欲しいと思う。 レストランが充実していない。
Stayed 2 nights in Aug 2021