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Karuizawa Prince Hotel West

4.0 star property

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Photo gallery for Karuizawa Prince Hotel West

Hot springs
Property video
Exterior
Down duvets, in-room safe, desk, blackout curtains
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Gym
  • Parking available
  • Business services
  • Laundry room

Explore the area

View in a map
1016-87 Karuizawa, Karuizawa, Nagano-ken, 389-0193
  • Place, Karuizawa Prince Hotel Golf Course
    ‪1 min walk‬
  • Place, Karuizawa Prince Shopping Plaza
    ‪5 min walk‬
  • Place, Karuizawa Prince Hotel Ski Resort
    ‪16 min walk‬

Room options

View all photos for West Cottage TypeA(Non-Smoking)

Down duvets, in-room safe, desk, blackout curtains

West Cottage TypeA(Non-Smoking)

  • Mountain view
  • 47 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for West Cottage TypeE(Non-Smoking)

LCD TV

West Cottage TypeE(Non-Smoking)

  • Mountain view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 6 Single Beds
  • Free Wi-Fi

View all photos for West Cottage TypeE(Smoking)

LCD TV

West Cottage TypeE(Smoking)

7.4 out of 10
Good
(3 reviews)
  • Mountain view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 6 Single Beds
  • Free Wi-Fi

View all photos for West Cottage TypeF(Non-Smoking)

Property amenity

West Cottage TypeF(Non-Smoking)

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 95 sq m
  • 4 bedrooms
  • Sleeps 8
  • 8 Single Beds
  • Free Wi-Fi

View all photos for West Cottage TypeF(Smoking)

Property amenity

West Cottage TypeF(Smoking)

  • Mountain view
  • 95 sq m
  • 4 bedrooms
  • Sleeps 8
  • 8 Single Beds
  • Free Wi-Fi

View all photos for West Wing Twin Room(Non-Smoking)

View from room

West Wing Twin Room(Non-Smoking)

8.8 out of 10
Excellent
(24 reviews)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Down duvets, in-room safe, desk, blackout curtains

Junior Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Prince Cottage Type A Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Prince Cottage Type A Non Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Prince Cottage Type D Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Prince Cottage Type D Non Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Prince Cottage Type E Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Prince Cottage Type E Non Smoking

  • Sleeps 6
  • Free Wi-Fi

View all photos for Prince Cottage Type F Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Prince Cottage Type F Non Smoking

  • Sleeps 8
  • Free Wi-Fi

View all photos for West Wing Twin Room Non Smoking

Down duvets, in-room safe, desk, blackout curtains

West Wing Twin Room Non Smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Deluxe Terrace Twin Room(Non-Smoking)

Deluxe Terrace Twin Room(Non-Smoking) | Property amenity

Deluxe Terrace Twin Room(Non-Smoking)

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Terrace Twin Room

Down duvets, in-room safe, desk, blackout curtains

Deluxe Terrace Twin Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for West Cottage Type D(Smoking)

LCD TV

West Cottage Type D(Smoking)

  • Mountain view
  • 52 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for West Cottage Type D(Non-Smoking)

LCD TV

West Cottage Type D(Non-Smoking)

8.4 out of 10
Very good
(5 reviews)
  • Mountain view
  • 52 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Non Smoking

Junior Suite, Non Smoking | View from room

Junior Suite, Non Smoking

  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Prince Cottage Type A Smoking

Down duvets, in-room safe, desk, blackout curtains

Prince Cottage Type A Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Prince Cottage Type D Smoking

Down duvets, in-room safe, desk, blackout curtains

Prince Cottage Type D Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Prince Cottage Type E Smoking

Down duvets, in-room safe, desk, blackout curtains

Prince Cottage Type E Smoking

  • Sleeps 6
  • Free Wi-Fi

View all photos for Prince Cottage Type F Smoking

Down duvets, in-room safe, desk, blackout curtains

Prince Cottage Type F Smoking

  • Sleeps 8
  • Free Wi-Fi

View all photos for West Cottage TypeA(Smoking)

Down duvets, in-room safe, desk, blackout curtains

West Cottage TypeA(Smoking)

  • Mountain view
  • 47 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Run Of House

Down duvets, in-room safe, desk, blackout curtains

Run Of House

  • Sleeps 2
  • Free Wi-Fi

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About this property

Karuizawa Prince Hotel West

With direct access to the slopes, Karuizawa Prince Hotel West offers amenities like ski storage and ski passes, while an area shuttle is complimentary for guests.
Karuizawa Prince Hotel West offers 430 accommodations with safes and slippers. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries.

This Karuizawa hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including hot springs and 10 outdoor tennis courts. Other recreational amenities include ski-in/ski-out access and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are hot springs open between 6:00 AM and 10:30 PM.
Our customers tell us they can't get enough of the helpful staff at Karuizawa Prince Hotel West. During your stay, you'll be connected to a shopping center, and just a quick walk from Karuizawa Prince Shopping Plaza. Free WiFi in public areas, a free area shuttle, and 3 restaurants are available.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at one of the 3 restaurants
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes hot springs, a golf course, and 10 outdoor tennis courts
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Within a 15-minute walk of Karuizawa Prince Shopping Plaza and Karuizawa Prince Hotel Ski Resort
  • Free shopping center and local-area shuttle service
During the winter, enjoy onsite recreation like snowboarding and return when the snow melts for a round of golf at the onsite golf course. Karuizawa Prince Hotel West helps provide the perfect ski vacation with ski storage, skiing lessons, and ski equipment rentals.

There are 3 restaurants on site, along with a grocery/convenience store. Public spaces have free WiFi. This ski hotel also offers outdoor tennis courts, a fitness center, and ski passes. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Karuizawa hotel.

ALL DAY DINING LOUNGE/BAR - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required.
日本料理 からまつ - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open select days.
中国料理 桃李 - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free shopping centre shuttle
  • Parking on site (JPY 1,000 per night)
  • Limited on-site self parking

Food and drink

  • 3 restaurants

Restaurants on site

  • ALL DAY DINING LOUNGE/BAR
  • 中国料理 桃李
  • 日本料理 からまつ

Things to do

  • 10 outdoor tennis courts
  • 9-hole golf course
  • Bicycle rentals
  • Bowling alley
  • Gym
  • Hot spring
  • Mountain biking
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Ziplining

Family friendly

  • Bowling alley
  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 41,667 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Hot spring
  • Hot springs open from 6:00 AM - 10:30 PM
  • Public indoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 20-inch LCD TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with Half Board plans must book meals in advance.
Dinner reservations are required in all restaurants. Also, guests who book half board rates must arrive prior to 8 PM to receive dinner.
Room names indicate varying check-in and check-out times, which override posted check-in and check-out hours. Smoking preference requests cannot be accommodated for Run of the House bookings.
This property charges a hot spring entrance fee of JPY 2,000 for adults, and JPY 1,850 for children ages 3-12 (no fee for children under 3) for guests booked in West Cottage room types. Guests in these room types may access the hot springs from 6 AM to 7 PM, daily.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees may apply to children up to age 6 using existing bedding for items such as meals and will be collected directly at the property per child, per night.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 6:00 AM to 10:30 PM.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Karuizawa
Karuizawa Hotel
Karuizawa Prince
Karuizawa Prince Hotel
Prince Hotel Karuizawa
Prince Karuizawa
Prince Karuizawa Hotel
Karuizawa-Machi Prince Hotel
Prince Hotel Karuizawa Machi
Prince Hotel West
Karuizawa Prince West
Prince West
Karuizawa Prince West
Karuizawa Prince Hotel West Hotel
Karuizawa Prince Hotel West Karuizawa
Karuizawa Prince Hotel West Hotel Karuizawa

Karuizawa Prince Hotel West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 493 out of 1002 reviews
Rating 8 - Good. 335 out of 1002 reviews
Rating 6 - Okay. 117 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 27 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Gary

Stayed 6 nights in Jan 2026

10/10 Excellent

Luigerr

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Right next to the Karuizawa station, outlet and snowfields. Shuttle scheduled to come every 15-30 minutes to take you around the resort, outlet and other snow fields. Staying at resort also gives you discounted rates with the ski lifts and gear rental. Spacious room. Great for families.
Stayed 2 nights in Jan 2026

10/10 Excellent

Hin Wai Frederick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent condition.
Stayed 3 nights in Jan 2026

2/10 Terrible

PETER

Travelled with family and small children
Disliked: Property conditions & facilities
Rooms smelt Bad gym, needs more equipment or weights No tattoos in onsen Barely any English spoken between hotel and ski resort
Stayed 3 nights in Jan 2026

10/10 Excellent

Verliana

Stayed 2 nights in Dec 2025

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities
Comfortable room
Stayed 4 nights in Dec 2025

10/10 Excellent

willem

Stayed 1 night in Dec 2025

10/10 Excellent

Nino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to public service and ease of transport with shuttle bus
Stayed 3 nights in Dec 2025

10/10 Excellent

Patrick James

Stayed 2 nights in Dec 2025

10/10 Excellent

Connie

Stayed 1 night in Nov 2025

10/10 Excellent

Shigeru

Stayed 2 nights in Nov 2025

10/10 Excellent

vananh

Travelled with family
Liked: Cleanliness, staff & service
Nice convenient areas but the cottages a little too old, need upgrade
Stayed 1 night in Nov 2025

10/10 Excellent

Eugene, Honolulu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice family friendly individuals cottages! Buses run often Great for golfing in spring to fall and skiing in winter
Stayed 2 nights in Nov 2025

6/10 Okay

Sailesh, Kawasaki

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Sep 2025

6/10 Okay

Tamara

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property was not what we expected. The cabins are very far from the main town and front desk so we wasted alot of time waiting for buses in the rain. The pictures are a bit misleading as is the reception as the cabins are old and had no air-conditioning. I wouldn't recommend if you are expecting it to reflect the photos.
Stayed 2 nights in Sep 2025

4/10 Poor

HO MAN

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad hot summer experience

Leave in cottage room type , no air conditioner and not clean.
Stayed 1 night in Aug 2025

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
KPH Guest Service Center Smile Concierge was a welcome surprise after exiting the Karuizawa Station exit. The persons at the GSCSC were extremely helpful and gave me all sorts of guidance for my stay which proved to be very useful Appreciated the shuttle which runs from KPH GSCSC Karuizawas Station to the Karuizawa Prince Hotel. The hotel was quiet, clean and has a coin laundry which was very convienient.
Stayed 2 nights in May 2025

10/10 Excellent

CHI WING PHILIP

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room is clean and good wifi quality.

They have lot of shuttle bus between main building to small wooden house. Waiting time less than 5min. Room is clean and good wifi quality.
Stayed 1 night in Mar 2025

10/10 Excellent

Haseru

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great stay here.
Stayed 2 nights in Mar 2025

4/10 Poor

Takuya

Travelled with family
Disliked: Property conditions & facilities, room comfort
We rented a cottage, but the room looked like it hadn’t been updated since the 1970s. There were also a lot of ants on our bed, along with some spiders. The A/C didn’t work in the morning, and it was quite cold. They offered to change our room, but it was too inconvenient to move at night, so we just put up with it. Additionally, they charge cottage guests for using the hot spring, which was disappointing. Overall, we were very disappointed with the experience.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

WIPAPORN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Chiyong

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room I stayed had beautiful view of ski resort, but it was very quiet, also how they arranged the bathroom and toilet and wash basins was very nice to shared by two persons and with privacy. Also hotel offered very nice public bath, which I would like to recommand very highly. However, choice of food could of been wider, but all and all this place was alot better located and offed better food than other hotels I stayed at Karuizawa before.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kara

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property!! Our room was so peaceful, very spacious, and very renovated. One of the best hotels in Japan that I have stayed in. Onsen was beautiful! Right next to a great outlet mall! Lots to do around the area. We were able to bus and uber around the property.
Stayed 3 nights in Feb 2025

10/10 Excellent

MING TIM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Feb 2025