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The Gran Resort Elegante Karuizawa

3.0 star property

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Photo gallery for The Gran Resort Elegante Karuizawa

A spa area with a hot tub, a waterfall feature, and a brick wall with windows.
A spacious lobby with a seating area, a piano, and a bar.
A conference room with a long table set for a meeting, wooden slats on the ceiling, and large windows.
A spacious lobby with a piano, comfortable seating, and large windows.
A brick building with a sign that reads "The Grand Resort Elegant."

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
Higashi 288, Karuizawa, Nagano, 389-0104
  • Place, Karuizawa Prince Shopping Plaza
    ‪6 min walk‬
  • Place, Kumoba Pond
    ‪12 min walk‬
  • Place, Karuizawa Prince Hotel Ski Resort
    ‪19 min walk‬

Room options

View all photos for Japanese Western Style Room, Non Smoking

Japanese Western Style Room, Non Smoking

Japanese Western Style Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

Japanese Twin Room with Shared bathroom, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Japanese Style Room with Shared Bathroom,Non Smoking (Futons prepared only for the number of Adults)

Japanese Style Room with Shared Bathroom,Non Smoking (Futons prepared only for the number of Adults)

Japanese Style Room with Shared Bathroom,Non Smoking (Futons prepared only for the number of Adults)

  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

Similar properties

Exterior
APA Hotel Karuizawa Ekimae Karuizawaso
Karuizawa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
3.9 out of 5, Good, 1,000 reviews
The price is €87
8 Jul - 9 Jul
APA Hotel Karuizawa Ekimae Karuizawaso

About this property

The Gran Resort Elegante Karuizawa

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
The Gran Resort Elegante Karuizawa offers 23 accommodations with slippers and complimentary toiletries. This Karuizawa hotel provides complimentary wireless Internet access. Housekeeping is provided on request.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at The Gran Resort Elegante Karuizawa, you're just a quick walk from Karuizawa Prince Shopping Plaza. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and laundry facilities
  • Onsite recreation includes a sauna and bike rentals
  • 10 minutes by foot from Karuizawa Prince Shopping Plaza and a 4-minute drive from Karuizawa Prince Hotel Ski Resort
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A sauna, a terrace, and a vending machine are also featured at The Gran Resort Elegante Karuizawa. Self parking is free.

This 3-star Karuizawa hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 9:00 AM.
The Gran Resort Elegante Karuizawa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:30 AM to 9:00 AM for a fee: JPY 2,200 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping on request

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 2200 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 6:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

The Gran Elegante Karuizawa
The Gran Resort Elegante Karuizawa Hotel
The Gran Resort Elegante Karuizawa Karuizawa
The Gran Resort Elegante Karuizawa Hotel Karuizawa

The Gran Resort Elegante Karuizawa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 23 out of 78 reviews
Rating 8 - Good. 29 out of 78 reviews
Rating 6 - Okay. 21 out of 78 reviews
Rating 4 - Poor. 4 out of 78 reviews
Rating 2 - Terrible. 1 out of 78 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

TY Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel comfortable

Stay short period of time not really use the hotel facilities
Stayed 1 night in Apr 2023
Verified

8/10 Good

Sarinthorn

Liked: Cleanliness, staff & service
Great location for train station and outlet is nearby. The staff speak little English but very attentive to assist. The bathroom is shared not en-suite. Overall we enjoyed our stay.
Stayed 1 night in May 2023
Verified

8/10 Good

bb

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jan 2024
Verified

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
There is no elevator. Overall,it is clean, quiet and meet our expectation for one night stay with onsen.
Stayed 1 night in Dec 2024
Verified

8/10 Good

KA WAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2024
Verified

8/10 Good

Wai Kheong

Liked: Cleanliness, staff & service, room comfort

Karuizawa only good for outlets and ski resorts?

The small resort hotel reopens strictly at 4pm for check-in… We were sort of stranded in the cold as we arrived at Karuizawa early slightly after lunchtime, we couldn’t even deposit our luggages as the hotel main doors were locked… Then hotel will be closed again from 11pm to 6am, there’s nothing much to do in Karuizawa after dark to speak of… Otherwise all were fine with expected Japanese-run standards. Onsen was good as praised in reviews.
Stayed 2 nights in Feb 2023
Verified

4/10 Poor

CHI SANG

Disliked: Cleanliness, amenities, property conditions & facilities
Facility too old
Stayed 1 night in Sep 2023
Verified

6/10 Okay

ミキ

Disliked: Staff & service, amenities, property conditions & facilities
Breakfast - variety, amount and taste were great. Room & Building - Air conditioning unit was not working inside of the rooms and building. it was really hot. Bath - Drinking water at the changing room was warm. A fan wasn't working properly. Bath smelt chlorine.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Chin Kun

Liked: Cleanliness, staff & service, amenities
員工很熱情接待，雖然當天班機延誤，仍然等我們到接近午夜！
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Daisuke

Liked: Cleanliness, staff & service, amenities
静かで清潔で快適でした。
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

KAORU

Liked: Cleanliness, staff & service
アメニティ　くしが欲しい アイロンの貸し出しがあれば良かった！ スタッフさんは親切でした。
Stayed 1 night in Oct 2025
Verified

8/10 Good

CHING-CHUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から少々離れていますが、その分静かでゆったりできました。
Stayed 1 night in Jul 2025
Verified

8/10 Good

りゅうじ

ありがとうございました！
Stayed 1 night in Jul 2025
Verified

8/10 Good

Jenny

Liked: Cleanliness, amenities, property conditions & facilities
離車站很近，房間設備都很乾淨，晚上也很安靜 喜歡日式榻榻米的朋友非常推薦😀
雲場池
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Masahito

Liked: Cleanliness, property conditions & facilities, room comfort

清潔感あり

部屋も大浴場も清潔でした。
Stayed 1 night in May 2025
Verified

8/10 Good

Katsunobu

Liked: Staff & service
また利用したいです
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

KYOSHIRO

Liked: Staff & service, amenities
古い施設でしたが、立地含め快適に過ごせました！おすすめです。
Stayed 1 night in May 2024
Verified

8/10 Good

???

Liked: Cleanliness, staff & service, property conditions & facilities
軽井沢アウトレットにも近く移動にも便利。静かな環境でぐっすりと眠れました。 朝ご飯も大変良かったです。
Stayed 1 night in Apr 2024
Verified

8/10 Good

tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
不錯
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

CHIH-MIN

Liked: Staff & service

沒冷氣

入住時空調壞了，跟櫃臺人員反應後，有提供電風扇，還好開窗有降溫。 服務是好的，可惜飯店設施老舊⋯ 禢禢米坐墊看起來很舊
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

JUNSEOP

Liked: Cleanliness, staff & service, property conditions & facilities
2泊3日素泊まりで泊まりましたが、軽井沢駅からも近く、フロントの方々の対応もとても親切でした。お陰様で楽しい旅行ができました。
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

ダイキ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても快適に過ごせました
Stayed 1 night in Jan 2023
Verified

6/10 Okay

Yucheng

Liked: Cleanliness
地理位置很方便鄰近outlet,麥當勞，超市
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Hiromitsu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食美味しかったです。
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Marita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very convenient to go anywhere, the room is clean and big enough to stay on, absolutely great to recommend and stay back repeatedly
Stayed 1 night in Nov 2021