The Prince Karuizawa

4.0 star property

Choose dates to view prices

Photo gallery for The Prince Karuizawa

Hot springs
Property video
Lobby
Minibar, in-room safe, desk, blackout curtains
Shopping centre

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
1049-1 Karuizawa, Karuizawa, Nagano, 389-0193
  • Place, Karuizawa Prince Hotel Ski Resort
    ‪9 min walk‬
  • Place, Karuizawa Prince Shopping Plaza
    ‪15 min walk‬
  • Place, Seizan Golf Course
    ‪20 min walk‬

Room options

Superior Twin Room(Non-Smoking)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Garden Twin Room(Non-Smoking)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

Garden Twin Room(Smoking)

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

Superior Twin Room(Non-Smoking)

  • Sleeps 2
  • Free Wi-Fi

Garden Twin Room(Non-Smoking)

  • Sleeps 2
  • Free Wi-Fi

Executive Twin Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

Deluxe Garden Twin Room(Non-Smoking)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Single Sofa Bed
  • Free Wi-Fi

Deluxe Twin Room(Non-Smoking)

  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Executive Twin Room(Non-Smoking)

  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Executive King Room(Non-Smoking)

  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Executive Suite Room(Non-Smoking)

  • Mountain view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

The Prince Suite Room(Non-Smoking)

  • Mountain view
  • 94 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 2 Large Single Beds
  • Free Wi-Fi

Similar properties

About this property

The Prince Karuizawa

Enjoy direct access to the slopes and a full-service spa at The Prince Karuizawa during the winter, and return in the summer for a round at the hotel's golf course.
The Prince Karuizawa offers 100 accommodations with DVD players and minibars. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including hot springs and complimentary bicycles. Other recreational amenities include ski-in/ski-out access and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are hot springs on site.

With your stay at The Prince Karuizawa, you'll be connected to the convention center and within walking distance of Karuizawa Prince Hotel Ski Resort. You'll find features like free WiFi in public areas and free train station pick-up service, plus a full-service spa.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Self parking available for a fee
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes hot springs, a golf course, and tennis courts
  • 11 minutes by foot from Karuizawa Prince Hotel Ski Resort and a 4-minute drive from Karuizawa Prince Shopping Plaza
  • Free local-area, train station, and shopping center shuttle service
Have fun with onsite winter activities, including downhill skiing and snowboarding and in warmer months, enjoy a round of golf at the onsite golf course. After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a fitness center. The Prince Karuizawa helps provide the perfect winter holiday with ski equipment rentals, ski passes, and shopping on site. When the sun goes down, sip après-ski drinks in the hotel's bar.

Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Karuizawa hotel.

Beaux Sejours - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
Library Cafe Rindo - This café serves light fare only. Open daily.
Bar Windsor - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free 24-hour train station pick-up and drop-off shuttle
  • Free shopping centre shuttle
  • Ski shuttle nearby
  • Parking on site (JPY 1,000 per night)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bar Windsor
  • Beaux Sejours
  • Library Cafe Rindo

Things to do

  • 9-hole golf course
  • Bowling alley
  • Downhill skiing
  • Free bicycle rentals
  • Full-service spa
  • Golf
  • Gym
  • Hot springs
  • Library
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski-in/ski-out access
  • Snowboarding
  • Tennis

Family friendly

  • Bowling alley
  • DVD player
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Picnic area

Full-service spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Accessible shuttle
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV
  • DVD player

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with Half Board plans must book meals in advance.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 25 to April 14:
  • Golf course

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees may apply to children up to age 6 using existing bedding for items such as meals and will be collected directly at the property per child, per night.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Prince Karuizawa Hotel
Prince Karuizawa
The Prince Karuizawa Hotel
The Prince Karuizawa Karuizawa
The Prince Karuizawa Hotel Karuizawa

The Prince Karuizawa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 175 out of 318 reviews
Rating 8 - Good. 102 out of 318 reviews
Rating 6 - Okay. 26 out of 318 reviews
Rating 4 - Poor. 9 out of 318 reviews
Rating 2 - Terrible. 6 out of 318 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Chung-Ping

Liked: Cleanliness, staff & service, amenities
The service staff were almost perfect.
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Makoto

Liked: Cleanliness, staff & service
Nice view from the room
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice and relaxing property for a great vacation.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great view from the room
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Oi Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful. The place itself has great hot spring, ski and shopping.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service

Good onsen

Used this hotel to break up a long journey. Staff all excellent and the onsen was really good.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Calvin Kam Fung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i had a splendid time at The Prince Karuizawa over the past few days, had the luck to finally see the snowy environment of the serene nature and frozen lake right by the hotel. The sceneries are all too memorable.
Stayed 4 nights in Jan 2023
Verified

10/10 Excellent

Chung Tak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful and Tranquil Stay

Wonderful hotel and resort. The hotel architecture is wonderful. The hotel room view capture a beautiful snowy landscape with a lake. The view gave me a sense of tranquility with a cozy ambience. The hotspring was good. Staff was friendly and helpful. One staff even drove me from hotel to the hotspring site. I really appreciated the helpfulness. The Japanese breakfast was tasty and remarkable. The transportation to the outlet and train station is convenient
Stayed 1 night in Mar 2024
Verified

6/10 Okay

YANG

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
WIFI is really bad
Stayed 1 night in Mar 2023
Verified

8/10 Good

Ko Hsuan

Liked: Cleanliness, staff & service, amenities
雖然不是住在西館,但還是有接駁車可以到達車站跟西館泡溫泉。 飯店雖感覺有歷史,但維持良好,窗外湖景很美,房間空間也很大。 小孩去西館泡湯時,因為身體不適嘔吐在走廊上,西館很大無法馬上找到人處理,但飯店人員知道後也儘速幫忙處理,服務很好👍
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Yoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
晴天、滞在時に雪が降り、浅間山の写真がいっそう綺麗に取れました。お庭も生活感なく、非日常を満喫しました。スタッフもprofessionalでホテルライフを楽しみました。ありがとうございました。
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
木々に囲まれてゆっくりできました スタッフの人がなるべく荷物をお客に持たせないように気配りしていました 同じ系列のホテルがあり 温泉や食事会場が違うホテルに行くのがちょっと手間でした。 しかし朝食しかいただいていませんが食事の数が豊富で、座席もたくさんあり、他の席との間が広く、ゆったりと食べることができました
Stayed 1 night in Aug 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
골프장뷰가 아름답습니다. 정원도 아름답고. 방상태나 청결상태 좋았어요. 아쉬운 점은 침대 매트리스가 허리부분이 꺼져있는 점, 이 호텔에는 온천이 없어 셔틀타고 이동해야한다는 점. 아 라운지 음료 무제한여서 좋아요. 생맥주도 제공.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Satoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2度目の滞在です。ザプリンスは大人向け、とにかくイーストやウエストと比較しても驚くほど静かな空間です。
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra mottagande men omständig/långsam incheckning. Trevlig personal, bra frukost- och middagstestaurang. Trevligt launchområde.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

pinghuang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

全方位都很優

房間空間大,窗外景色優美,暖氣足夠,接駁車班次多很方便,服務人員很盡心,以這價錢來說,CP值非常優異的地方
Stayed 1 night in Feb 2025
Verified

8/10 Good

kazuko

Liked: Cleanliness, staff & service, property conditions & facilities
軽井沢らしく静かで高級感のあるホテルだと思います。流石に施設の古さはありますが、気になりません。今時のラグジュアリーホテルがたくさんできていますが、この価格でこのラグジュアリー感はココだけでは?と、思います。
Stayed 3 nights in Jul 2024
Verified

4/10 Poor

ともゆき

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
当初 宿泊ホテルに温泉施設があると聞いていたが、実際には周辺の系列ホテルに行かないと温泉がないと聞き不便さを感じた。
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

yasushi

Liked: Cleanliness, staff & service, property conditions & facilities
エグゼクティブフロアに宿泊しました。お部屋は広くてきれいで浅間山も見れて最高です。
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Satoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方々のサービス品質がよい。こどもがいなく、大人向けである。落ち着いた雰囲気であった。
Stayed 1 night in Apr 2024
Verified

6/10 Okay

OSAMU

紅葉の温泉での紅葉が絶景でした。
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

yasushi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回もエグゼクティブルームに宿泊し特典の無料ゴルフを満喫しました。カフェりんどうがフリードリンクに変わり格段に利用勝手が向上したのも嬉しかったです。
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Bo-Yuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
員工素質非常好,給人非常專業又不失人性的服務體驗,一定會再訪。
Stayed 2 nights in Jan 2023
Verified

8/10 Good

SHIGEMI

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

食事は美味しい

宿泊にも関わらず駐車料金有料。無理にして欲しい。温泉までバスで行くのは面倒。レストランでの食事、サービスはとても良かったです。
Stayed 1 night in May 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
スタッフの対応が悪すぎる! GWであの対応は、普段から何やってんの?て感じだった! 正直イライラが止まらなかった!
Stayed 1 night in Apr 2022