23 Dec 2019 by Nick Trommer
Lieber Gast, wir danken Ihnen für Ihren Besuch bei uns und das damit verbundene Interesse. Ihre positive Bewertung zeigt, dass Sie sich bei uns rundum wohlgefühlt haben. Des Weiteren möchten wir uns für die lobenden Worte über unser Frühstück und über unser Personal und die damit verbundene Freundlichkeit bedanken. Jedes Feedback, Ideen, Anregungen und Verbesserungsvorschläge sind für uns wichtig, denn nur so können wir uns verbessern. Die in Ihrer Bewertung erwähnten Kritikpunkte haben wir zur Kenntnis genommen, und werden bei dem nächsten Penta-Meeting angesprochen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und wünschen Ihnen viele herzliche Grüße aus der Documenta-Stadt Kassel Nick Trommer Guest Relations Agent
10 Jul 2017 by Stefanie Hillebrecht
Lieber Gast, vielen Dank, dass Sie sich Zeit genommen haben unser Hotel zu bewerten. Vielen Dank, dass Sie so ehrlich Ihre Warnehmung geschildert haben, wir haben Ihre Information zum Anlass genommen, unser Personal noch einmal zu schulen. Herzliche Grüße aus Kassel und auf ein Wiedersehen.
The following facilities are closed on Sunday:
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. A fitness centre, a vending machine, and multilingual staff are also featured at the family-friendly pentahotel Kassel. This Kassel hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
RV, bus, truck parking (surcharge)
Pentahotel Kassel offers 137 accommodations with a safe and free newspapers. Each accommodation is individually furnished and decorated. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers. This Kassel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on request.
The hotel hosts a free manager's reception daily.
Pentalounge – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Pentalounge – On-site bar. Open 24 hours. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no-smoking policy. Violators will be subject to penalties (EUR 250).
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
