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Hotel Encounter Nepal

3.0 star property

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Interior detail
Interior detail
Property amenity
Lobby
Deluxe Twin Room | Garden view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Golkupakha, Thamel North, Ward No 29, Samakhusi Marg, Kathmandu, 44600
  • Place, Garden of Dreams
    ‪8 min walk‬
  • Place, Durbar Marg
    ‪12 min walk‬
  • Place, Kathmandu Durbar Square
    ‪2 min drive‬
  • Airport, Kathmandu (KTM-Tribhuvan Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Twin Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Twin Room

  • City view
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 5 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • Garden view
  • 5 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Hotel Encounter Nepal

This hotel features a full-service spa, a restaurant, and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Additionally, a snack bar/deli, a sauna, and a rooftop terrace are onsite.
Hotel Encounter Nepal offers 36 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 21-inch LED televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include massages.
During your stay at Hotel Encounter Nepal, you're just a quick walk from Ballys Casino. Free WiFi in public areas, free valet parking, and a full-service spa are available.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy a bite to eat at Garden Restaurent, a fine-dining restaurant with garden views
  • Continental breakfast served daily for a fee
  • RV/bus/truck parking available for a fee
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a steam room, a sauna, and bike rentals
  • 14 minutes by foot from Durbar Marg and a 3-minute drive from Kathmandu Durbar Square
  • Airport pick-up and casino shuttle service available for a fee
Hotel Encounter Nepal offers its guests a full-service spa and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A rooftop terrace, spa services, and a library are also featured at the family-friendly Hotel Encounter Nepal. A shuttle from the airport to the hotel (available 24 hours) and a casino shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Kathmandu hotel.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 9:00 AM.
Garden Restaurent - This fine-dining restaurant overlooks the garden. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Free secured self parking on site
  • Free valet parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet and self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: NPR 700 for adults and NPR 200 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Restaurent

Things to do

  • Bicycle rentals
  • Full-service spa
  • Library
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hand-held showerhead
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NPR 15.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NPR 700 for adults and NPR 200 for children
  • Airport shuttle fee: NPR 1300 per vehicle (maximum occupancy 6)
  • Rollaway bed fee: NPR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Encounter Nepal offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 9823645567
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Encounter Hotel
Encounter Hotel Nepal
Encounter Nepal
Encounter Nepal Hotel
Hotel Encounter
Hotel Encounter Nepal
Encounter Hotel Kathmandu
Hotel Encounter Nepal Kathmandu
Encounter Nepal Kathmandu
Hotel Encounter Nepal Hotel
Hotel Encounter Nepal Kathmandu
Hotel Encounter Nepal Hotel Kathmandu

Hotel Encounter Nepal Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 61 out of 160 reviews
Rating 8 - Good. 60 out of 160 reviews
Rating 6 - Okay. 26 out of 160 reviews
Rating 4 - Poor. 7 out of 160 reviews
Rating 2 - Terrible. 6 out of 160 reviews

8.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property and staff.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Kuman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed again after pokhara trip !

Stayed again after a trip to Pokhara, so friendly staff, was nice to be in a comfy place again.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Kuman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent friendly staff, great location.
Stayed 3 nights in Nov 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place by Thamel

We loved our stay here, especially the times we spent in the courtyard restaurant. Laxman was lovely and took great care of us there.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times and Hotel Encounter always offers me a comfortable place from which to explore Kathmandu with friendliness and excellent service.
Stayed 3 nights in Apr 2023
Verified

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Breakfast was good but kitchen is slow/inattentive at times. Very good for the price.
Verified

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just across the road to from Thamel tourist area this hotel is peaceful with decent sized rooms, hot showers, peaceful courtyard, good breakfasts, espresso style coffees. Staff are helpful & friendly. Stayed here multiple times. April 2023
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Utshav Bikram

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
I had the pleasure of staying with Hotel Encounter 4 separate times in 2 1/2 weeks, and it was a fantastic experience. The staff was excellent, the food was incredible, and the rooms are a nice safe-haven when you are so far from home. I am so appreciative. Thank you, Hotel Encounter, for taking such great care of me!
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

MOHAMED NAHUVEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely stay. I booked a standard room for one night. Upon check-in at the hotel, the administration upgraded it to a Deluxe room free of additional charges. The in-house restaurent was wonderful. Food was great. Room service was fast and excellent. I will definetly stay here next time I visit Kathmandu. Overall a wonderful experience. Highly recommended.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
is ok
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Saisiri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The General Manager Mr. Mukunda Pokharel will quickly find you a good transport to airport or wherever you want to go in Nepal. The rooms are big by American and Thai standards. Bathrooms are big and clean. Beds are excellent big and firm exactly as we like our beds to be. Staff are super safe, friendly, funny, considerate, cheerful, discreet, helpful, and can get you any service or tour or info you can possibly need. Two big quiet gardens away from exciting busy hustle and bustle of Thamel neighborhood. Rooms are very clean. Staircase is excellent, wide, beautiful, clean all marble stone for easy fast carrying luggage and running to your free breakfast in the garden. The city of Kathmandu is currently doing a lot of road work, construction, city plumbing, so most hotels in the area temporarily (less than 1 minute) have a short blast of black or grey concrete coming from sink tap, toilet, just a few seconds, so don’t panic, it’s just the city water main lines being worked on. Some hotels also have water towers or cisterns atop their roofs to ensure you have lots of water 24/7, so dusty water for a moment might be normal. Clean water eventually comes out, you’ll be OK. Drink bottled water and use that for brushing your teeth and washing your face, you will be OK. Looking forward to our next vacation in Nepal. The cities are glorious fun chaos and dusty good fun: adventure pure and simple. Do try to escape the city for the mountains! Aloha :) Namaste!
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff met me at the airport for US$15. They provided bus to get to my next stop and Chitwan National Park. Room was clean and relatively quiet. Very close to the bus station to Pokhara or Chitwan.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Lamakhadga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C’est excellent. Très bon service. Conseillé d’aller visiter
Stayed 2 nights in Oct 2019
Verified

6/10 Okay

Linda

Liked: Staff & service
Mattress, old and uncomfortable, bedding, not fresh and clean, towels, gray
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Staff was so friendly and helpful. Nice area not that noisy.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The location is pretty good - close to Thamel without being right in it. The room was fairly basic and could maybe do with a good renovation, but was comfortable and more than adequate for my needs. Overall, an enjoyable stay and very good value.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are very flexible and allow me to stay more time in the property once my flight was in the afternoon. The staff are amazing. Very food treatment.
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super vriendelijk personeel dat echt probeert je te helpen ook al ligt dit buiten de gebaande paden.
Stayed 1 night in Sep 2019
Verified

8/10 Good

Pamela

Liked: Cleanliness, staff & service, room comfort

Good value in a good location

Hotels was very good value for money, not exceptional but everything you could want in a good location just across from the main tourist shopping area. Plenty of good places to eat nearby. Staff very friendly and helpful Good WiFi
Stayed 3 nights in May 2019
Verified

4/10 Poor

Amarnath

Disliked: Property conditions & facilities, room comfort

Not so good hotel

Very crowded place and in a byline. Thou staff were cordial, the location of the hotel is bad. No lift in the hotel. Fridge connection was removed.
Stayed 1 night in May 2019
Verified

10/10 Excellent

laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

surtout n'hesitez pas

tres bon sejour personnel tres attentif a vos demandes toujours a votre ecoute .je tenais a remercier tout l encadrement pour leur hospitalite et leur devouement surtout lorsque ma femme s'est cassee les deux chevilles lors d'une visite d'un temple tout le staff a repondu present (appel de l'ambulance tranfert au meilleur hopital de katmandu accompagné par le patron afin que tout se deroule comme il faut) un tres tres grand merci tres bon salon de massage n'hesitez pas tres bon service pour les excursions enfin tres bonne nourriture(grill).encore un fres grand merci.
Stayed 5 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this property for my first night in Kathmandu and couldn't have asked for better. I had arranged for their shuttle and the driver stayed even though my flight was delayed. The courtyard is beautiful and relaxing. The view from the room was great and the service from the staff was wonderful. I had had my baggage delayed and reception helped me sort it out.
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommendable

Lovely hotel away from main Thamel area. Very friendly staff will do anything for you. Room size is great and fairly comfortable. Restaurant also great food and coffee.
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Ulrike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central and quiet

Even if the hotel is situated at the north end of Thamel it is very quiet during the night. The manager and the staff are very very friendly and helpful. I recommend to take a room with gardenview. It's spacious and sunny in the morning. The bed was very comfortable and the shower worked very well. For breakfast you can choose a big variety from the menu and I was happy to find the Porridge there.
Stayed 3 nights in Mar 2019