Tru by Hilton Katy Houston West

2.5 star property

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Photo gallery for Tru by Hilton Katy Houston West

Indoor wedding
Meeting facility
Lobby sitting area
Desk, laptop workspace, blackout curtains, soundproofing
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
200 Ernstes Road, Katy, TX, 77494
  • Place, Memorial Hermann Katy Hospital
    ‪7 min walk‬
  • Place, Main Event
    ‪8 min walk‬
  • Place, Typhoon Texas
    ‪2 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪43 min drive‬

Room options

Room, 1 King Bed

8.8 out of 10
Excellent
(43 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower, Hearing & Mobility)

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(30 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

King Room With Tub-Mobility Accessible

  • Sleeps 2

1 King Bed Room-Mobility / Hearing Accessible With Tub

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

Mobility hearing Access Two Queen Room with tub

  • Sleeps 4

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About this property

Tru by Hilton Katy Houston West

This hotel features a fitness center, coffee/tea in a common area, and a microwave in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Tru by Hilton Katy Houston West offers 105 air-conditioned accommodations with hair dryers and irons/ironing boards. 50-inch LED televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Tru by Hilton Katy Houston West. During your stay, you'll be within walking distance of Main Event. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • 12 minutes by foot from Main Event and a 2-minute drive from Katy Grand
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. A fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Tru by Hilton Katy Houston West. Free self parking is available.

Smoking is allowed in designated areas at this Katy hotel.

Guests are served free continental breakfast on weekdays from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Games
  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable/satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Katy Houston
Tru by Hilton Katy Houston West Katy
Tru by Hilton Katy Houston West Hotel
Tru by Hilton Katy Houston West Hotel Katy

Tru by Hilton Katy Houston West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 407 out of 712 reviews
Rating 8 - Good. 159 out of 712 reviews
Rating 6 - Okay. 69 out of 712 reviews
Rating 4 - Poor. 37 out of 712 reviews
Rating 2 - Terrible. 40 out of 712 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Brooke

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff. Very clean rooms.
Stayed 1 night in Jan 2026

4/10 Poor

Cathy

Liked: Cleanliness, staff & service
This is my 3rd time staying at this location. The last two times the refrigerator made a knocking noise about every 45 minutes like the sound of ice dumping from an ice maker but this one doesn’t have an ice maker. I tried to unplug it but I couldn’t get to the cord. This last stay I let the water run in the shower for about 15 minutes and it never got hot. The best I got was like warm.
Stayed 1 night in Jan 2026

10/10 Excellent

Carol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
Stayed 2 nights in Jan 2026

6/10 Okay

Rayne

Liked: Staff & service, property conditions & facilities
No the breakfast wasn't fresh. The parking lot was very safe.
Stayed 2 nights in Dec 2025

10/10 Excellent

Chris

Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 5 nights in Dec 2025

8/10 Good

Darrell

Stayed 1 night in Dec 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and clean. Destiny went above and beyond for check in - thank you so much for your help getting us checked in and our kids settled!
Stayed 1 night in Dec 2025

10/10 Excellent

Hassan and Chioma

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean, comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Rustam

Stayed 1 night in Dec 2025

6/10 Okay

Alex

Stayed 2 nights in Dec 2025

10/10 Excellent

Shaelyn

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean and check in went super smooth and fast!
Stayed 1 night in Dec 2025

10/10 Excellent

Arjai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!
Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Stayed 1 night in Nov 2025

10/10 Excellent

Rui

Stayed 1 night in Dec 2025

8/10 Good

lawrence

Liked: Cleanliness
Clran room and friendly staff
Stayed 3 nights in Dec 2025

6/10 Okay

Rodolfo, Houston

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Chantelle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Dec 2025

10/10 Excellent

jose enrique

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Todo bien con el Chek in, muy amables en recepción a pesar de no hablar ingles nos atendio muy bien.
Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness
excelente
Stayed 1 night in Dec 2025

6/10 Okay

Monica

Liked: Cleanliness
Definitely a place to just stay over if you need a break from driving across Texas. Barebones, as expected. Breakfast times listed on Hotels.com were not accurate with the actual times. The tiny room key folder had a small slip of paper with the actual times printed on (weekdays: ends at 9 am, not 10 am). The photo of the breakfast area (with the bagels and donuts) is very much misleading. During our stay, that counter only had a small acrylic stand with mini muffins, plastic ware and a stack of paper plates, the main counter had a waffle iron and an unheated chafing dish with cold bacon in grease and 3-4 cold folded eggs with cheese stuck to the bottom of the dish (granted, it was 8:40 am). The 3-tier acrylic cabinet for breads literally had six pieces of white and wheat bread, for toast? After I waited for a lady who was going on shift to clean rooms, having conversation with the front desk person across the lobby while she stacked up her plate with breakfast, I plated a few leftover items. While I ate, I watched the lady who attended to the breakfast items, bag up all of the muffins and breads and all other food items, (for use the next day?). Probably not good food safety practice? Coffee was okay and available around the clock. The property overall was clean and near to other breakfast locations for those who sleep past 8:30 am.
Stayed 1 night in Dec 2025

8/10 Good

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was limited.
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, Bed comfortable.
Stayed 1 night in Dec 2025

8/10 Good

Nicholas

Stayed 1 night in Nov 2025

8/10 Good

Ruben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
New
Stayed 2 nights in Nov 2025