Tru by Hilton Katy Houston West

Property class: 2.5

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Photo gallery for Tru by Hilton Katy Houston West

A banquet hall with round tables, white chairs, and chandeliers.
A conference room with rows of chairs, a patterned carpet, recessed lighting, and a chandelier.
A modern hotel room with a large bed, a desk, a chair, and a television.
A hotel with a modern design, featuring a prominent 'tru by Hilton' sign, a blue entrance canopy, and a parking lot with several vehicles.
A modern lounge area with blue sofas, a red ottoman, and teal chairs.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
200 Ernstes Road, Katy, TX, 77494
  • Place, Main Event
    ‪12 min walk‬
  • Place, Andretti Karting and Games
    ‪3 min drive‬
  • Place, Typhoon Texas
    ‪3 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪47 min drive‬

Room options

Room, 1 King Bed

8.8 out of 10
Excellent
(48 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(6 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

10.0 out of 10
Exceptional
(3 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible (Roll-In Shower, Hearing & Mobility)

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds

8.8 out of 10
Excellent
(35 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

King Room With Tub-Mobility Accessible

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Tru by Hilton Katy Houston West

This hotel features a fitness center, coffee/tea in a common area, and a microwave in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Tru by Hilton Katy Houston West offers 105 air-conditioned accommodations with hair dryers and irons/ironing boards. 50-inch LED televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Tru by Hilton Katy Houston West. During your stay, you'll be within walking distance of Main Event. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Just a 5-minute drive from Typhoon Texas and 5 minutes from Katy Mills Mall
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. A fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Tru by Hilton Katy Houston West. Free self parking is available.

Smoking is allowed in designated areas at this Katy hotel.

Guests are served free continental breakfast on weekdays from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Games
  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable/satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Katy Houston
Tru by Hilton Katy Houston West Katy
Tru by Hilton Katy Houston West Hotel
Tru by Hilton Katy Houston West Hotel Katy

Tru by Hilton Katy Houston West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 444 out of 784 reviews
Rating 8 - Good. 178 out of 784 reviews
Rating 6 - Okay. 80 out of 784 reviews
Rating 4 - Poor. 39 out of 784 reviews
Rating 2 - Terrible. 43 out of 784 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as always
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff, easy to get to
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Juliann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Nice area. Room was a little small but was clean and had everything we needed. Staff was kind and the hotel was close to a lot of local businesses and restaurants.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Brian Cornell

Liked: Cleanliness, staff & service
Great option
Stayed 4 nights in May 2026
Verified review

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities
Courteous staff and pleasant stay for our family.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes parking felt very safe .
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Tim

Didn’t eat. Parking safe.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Gwendolyn

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, front desk personnel needs more customer service training.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
The room was very clean, and the lobby staff was so welcoming, helpful and happy!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Kenton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent words can’t express
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Walter

Liked: Cleanliness, amenities, property conditions & facilities
Nice location and clean, breakfast was great and service!
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Khilah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is very nice, mostly clean. The showers could be cleaner, but overall it was a clean place to rest our heads.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Oscar

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Monica

Liked: Cleanliness
Room was clean and nice shower. Comfortable bed and soft sheets. Room needed a new window shade to keep light out. Employee was a real stickler for breakfast starting at 7 and not a minute early.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Hermis

Excelente
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Shaelyn

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean and check in went super smooth and fast!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Ana Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, goos staff, good location
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt safe-safe area-clean room-microwave is in lobby. There was noise from traffic until 11pm
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Bernie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always tru. Where available
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prompt check in service, clean room and great parking and good location
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff. Very clean rooms.
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Dorkys

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t believe that this property was by Hilton! This was in Katy.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Kofi

Liked: Cleanliness, amenities, property conditions & facilities
Good and clean
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Kofi

Liked: Cleanliness, amenities, property conditions & facilities
Good and clean
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

danielle

Liked: Cleanliness, staff & service, amenities
Room was clean, pool was open and stocked, everything was in place/working. No complaints! Enjoyed all the extra amenities Tru offers.
Stayed 1 night in Feb 2026