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Bupa Hotel

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Photo gallery for Bupa Hotel

Reception
Point of interest
Restaurant
Interior
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
Kucuk Mustafa Mah., Baglar Cad., No.11, Kayseri, 38050
  • Place, Meydan Camii
    ‪11 min walk‬
  • Place, Kayseri Castle
    ‪15 min walk‬
  • Place, Hunat Hatun Mosque
    ‪16 min walk‬
  • Airport, Kayseri (ASR-Erkilet Intl.)
    ‪8 min drive‬

Room options

View all photos for Room

A hotel room with two beds, a desk, a TV, and a painting of a sunset.

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.6 out of 10
Excellent
(10 reviews)
  • City view
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room

A hotel room with a television, a bed, a desk, and a small table.

Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Bupa Hotel

This smoke-free hotel features 24-hour room service, a meeting room, and concierge services. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Limited housekeeping is available.
Bupa Hotel offers 67 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, and complimentary toiletries.

This Kayseri hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they enjoy the helpful staff at Bupa Hotel. During your stay, you'll be within walking distance of The Church of Saint Gregory The Illuminator. Enjoy features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests speak favorably about the overall condition of the property and the helpful staff
  • Just a 2-minute drive from Güpgüpoğlu Konağı and a few minutes from The Church of Saint Gregory The Illuminator
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Bupa Hotel also features a vending machine, concierge services, and complimentary newspapers in the lobby. Free self parking and valet parking are available.

This 3-star Kayseri hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 10 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
Property Registration Number 21392

Property is also known as

Bupa Hotel Kayseri
Bupa Kayseri
Bupa Hotel Hotel
Bupa Hotel Kayseri
Bupa Hotel Hotel Kayseri

Bupa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 132 out of 261 reviews
Rating 8 - Good. 96 out of 261 reviews
Rating 6 - Okay. 23 out of 261 reviews
Rating 4 - Poor. 4 out of 261 reviews
Rating 2 - Terrible. 6 out of 261 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great hotel for the price, friendly, clean, spacious
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Dipesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, comfortable stay in Kayseri

Great find in Kayseri, close to the airport. Room was clean, large and comfortable.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Spacious room with good beding, good breakfast buffet, very helpful staff (but barely speak english) and located near a commercial street...
Stayed 2 nights in Feb 2023
Verified

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean. Good location and convenient price.

Very good overall.
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Niamh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was lovely and clean and in a good location. Staff were very friendly and had good English. My only issue would be that the walls were thin so could head the tv from other rooms.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Drishika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Klaus

Disliked: Property conditions & facilities
The room was spacious, but furniture just functional, bathroom was ok, the surroundings were noisy, the check-in unprofessional, the pillows a disgrace; the breakfast room dull, but breakfast opulent, the overall value for money ok; we would not want to recommend this hotel
Stayed 1 night in Aug 2023
Verified

8/10 Good

Serkan

Liked: Cleanliness, staff & service
Oda temiz güzel ve düzenliydi, personel ilgili ve güleryüzlü. Kahvaltı sıradandı özellikle yorumlarda çevredeki en iyi kahvaltı yazıyordu bu gerçeği yansıtmıyor 5/10 kahvaltı.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Seda

Liked: Cleanliness, staff & service, amenities
Oda temizliği iyiydi. Çalışanlar kibar ve yardımcı idi. Kahvaltı çok çeşitli ve güzeldi
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Gökhan

Disliked: Cleanliness, staff & service, amenities
Daha öncesinde İnternet üzerinden oda satın aldığımız Büpa otele geldiğimizde resepsiyondaki kişi çift kişilik oda rezervasyonu yapmamıza rağmen tek kişilik yaptığımızı söyledi, durumun o şekilde olmadığını söylememize rağmen yetkili olduğunu söyleyen birisini çağırdı, gelen kişi de yanlış odayı satın aldığımızı belirterek bizden ek ücret talep etti, sonrasında sistem üzerinden doğru aldığımızı göstermek istediğimizde başka bir bilgisayara bakarak aaa evet arkadaşlar yanlış işlemişler sisteme dedi ve bizden ne bir özür diledi ne bir mahcubiyet hissetti, bu şekilde bir yanlış kabul edilemez. Yazılı bir evrakımız olmasaydı bizden fazla para alacaklardı, kötü niyetli bir davranış olduğunu düşünmekle tercih edilmemesi gereken bir yer kesinlikle, ayrıca bize verilen odada yatak çok küçüktü, hijyen konusunda sıkıntılar vardı, çift kişilik oda olmasına rağmen her üründen yalnızca bir tane konulmuştu, özensiz bir yer ve hizmet kalitesi kötü.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Zeynep

Tuttuğumuz iki odadan
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Beyzanur

Liked: Cleanliness, staff & service, amenities
Otoparkta hiç sıkıntı yaşamadık, merkeze de yakındı fiyat performans diyebiliriz. 3 odamız vardı esyaları koymak ve kayak sonrasi yola cikmadan duş alabilmek icin biz bir odamız için geç çıkış almak istedik (16.30) bunun icin neredeyse bir gece konaklama ücreti aldılar (2.000 tl).
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ibrahim

Ben de seni çok
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Neslihan

Liked: Cleanliness, staff & service, amenities
Temiz, nazik
Stayed 1 night in Jan 2026
Verified

8/10 Good

Nazli

Oda temizdi. Sadece duş alanı ya eski olduğu için ya da te
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Merve

Disliked: Staff & service, amenities
Personel destegi
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Fatih

Odaların temizliği, her yere yakın olması, resepsiyondaki arkadaşlar, kahvaltısı son derece iyiydi. Fiyat performans oteli, ayrıca giriş saatinden bir iki saat önce girişe izin vermeleri de ayrıca benim açımdan teşekkürü hakettirdi.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Merve

Liked: Cleanliness, staff & service, amenities
Otelin merkezi konumda olması çok güzeldi çalışanlarda güleryüzlüydü.
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Cengiz

Liked: Cleanliness, staff & service
kayak tatili için konakladık.Genel olarak çalışanlar güleryüzlü ve yardımseverler..Ama en önemli konuda hiç yardımcı olmadılar..uçağımızın kalkış saati geç olduğu için..geç çıkış yapabilirmiyiz dedik ücreti karşılığında.bizden günlük konaklama ücretini talep ettiler..çok samimiyetsizlik yaptılar..kayak sonrası duş almamıza bile yardımcı olmadılar..üzerimizi değiştirmek içinde otelin mescidi kullanabilirsiniz dediler dalga geçer gibi..tavsiye etmiyorum bu mentalideki işletmeyi..
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Yunus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oda konforu iyiydi ve temizdi, tatil için kaldım ve kalmaya değer bir yer
Stayed 2 nights in Jan 2026
Verified

8/10 Good

salih

Liked: Cleanliness, staff & service, amenities
Öncelikle otopark sıkıntısı yok. Merkeze de yakın bir otel. Odalar geniş ve temizliği de fena değil. Fakat odalarda misafirlerden de kaynaklı olarak tv sesi çok fazla geliyor. Bu tv sesine kısıtlama gelmesi lazım. Resepsiyonu aradım ilgilendiler ama yine de bu bir eksik. Mutfak kısmı 1. Katta o yüzden 1. Katta Tabak sesi çok oluyor sabahları bunlara dikkat edilmesi lazım. Personel iyi samimi davranıyorlar ilgililer. Kahvaltı da yeterli fakat kuru meyve konusunu biraz daha geliştirmeleri lazım. Sadece üzüm olmamalı. Tabakların yenisi gelince ıslak geliyor tabaklarin kurutulup getirilmesi gerekli.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ferhat

Liked: Cleanliness, staff & service, amenities
Oda tamizdi. Çalışanlar ilgili ve yardımseverdi. Memnun kaldım.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Ali riza

Ekonomik güzel bir yer kahvaltısı orta sınıf
Stayed 2 nights in Jan 2025
Verified

4/10 Poor

Gülcan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hizmetini guzel bulmadim

Citf kisilik oda almama ragmen tek kisilik icin malzemeler vardi.Kahvaltisi guzel.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service
Alles was man braucht wie Sicherheit Parkmöglichkeiten und guter Service
Stayed 2 nights in Jan 2025