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Novotel Kayseri

4.0 star property

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Photo gallery for Novotel Kayseri

Daily buffet breakfast (EUR 14 per person)
Breakfast, lunch, dinner served; garden views
Lobby
Exterior
Property entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Alsancak Mahallesi, Bulvari No 163, Kocasinan, Kocasinan, Kayseri, 38110
  • Place, Kayseri Castle
    ‪2 min drive‬
  • Place, Meydan Camii
    ‪2 min drive‬
  • Place, Hunat Hatun Mosque
    ‪2 min drive‬
  • Airport, Kayseri (ASR-Erkilet Intl.)
    ‪4 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed with Sofa bed

  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(38 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Novotel Kayseri

Family-friendly hotel with free valet parking and a restaurant
This hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area. Housekeeping is available on request.
Novotel Kayseri offers 96 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the helpful staff at Novotel Kayseri. During your stay, you'll be within walking distance of Islamic Buildings. You'll find features like free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free valet parking and self parking
  • Enjoy garden views while dining at Nefais Restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, bike rentals, and a playground
  • Just a 2-minute drive from Sahabiye Medresesi and a few minutes from Twin Minaret Madrasa
  • Pets welcome for free
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 4 meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 3 square feet (0 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the family-friendly Novotel Kayseri. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Kocasinan hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Nefais Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Nefais Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Low-height bed
  • Low-height desk
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (33 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 11514
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Kayseri Novotel
Novotel Hotel Kayseri
Novotel Kayseri
Novotel Kayseri Hotel

Novotel Kayseri Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 317 out of 616 reviews
Rating 8 - Good. 199 out of 616 reviews
Rating 6 - Okay. 63 out of 616 reviews
Rating 4 - Poor. 20 out of 616 reviews
Rating 2 - Terrible. 17 out of 616 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Kathy

Liked: Cleanliness, staff & service
The hotel and staff are lovely, but the big issue is that the AC was not on, I have read multiple reviews and they are fully aware of this, and so this ment I had to sleep with the window open and earplugs, it's really a shame that they don't resolve this issue
Stayed 1 night in Oct 2025

6/10 Okay

Thorey

Liked: Cleanliness, staff & service
Disliked: Room comfort

Not too good

Stayed 1 night in Oct 2025

10/10 Excellent

Abdullah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location was amazing, staff were extremely helpful and always smiling
Stayed 1 night in May 2025

8/10 Good

Gilberto

Met our needs. Clean hotel feels more like a business oriented travelers. We used it as a one night before flying back to Istanbul. All OK, nothing special
Stayed 1 night in May 2025

4/10 Poor

Douglas

Business traveller
Liked: Cleanliness
Disliked: Staff & service
My room was very hot the first night. I asked mgmt to look at the thermostat. Their reply was literally: “Open the window.” I told them I had but the noise from the road was very loud. The mgr shrugged. I asked for a different room. The mgr shrugged. Nothing was done. I left after two nights. I do not recommend staying here.
Stayed 2 nights in May 2025

8/10 Good

Kathryn

Stayed 1 night in Mar 2025

8/10 Good

Yuan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Stayed 3 nights in Feb 2025

8/10 Good

Azizkhon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gwynfor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kayseri

Really nice place
Stayed 1 night in Nov 2024

10/10 Excellent

Mevlut, Livingston

Stayed 3 nights in Oct 2024

6/10 Okay

Pamela Tabor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel would definitely boo it again if staying in Kayseri
Stayed 1 night in Oct 2024

10/10 Excellent

Tisha, San Francisco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. We appreciate the breakfast choices. Great value for money. 7 minute drive to Kayseri Airport. Will definitely recommend
Stayed 1 night in Oct 2024

10/10 Excellent

Talal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and great staff Thank you
Stayed 5 nights in Sep 2024

8/10 Good

MOHAMMAD

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Setara

Stayed 1 night in Sep 2024

8/10 Good

Yucel

Liked: Cleanliness, staff & service, property conditions & facilities
It was an emergency stop at novo hotel as our rental car had a problem.the hotel was very clean
Stayed 1 night in Aug 2024

10/10 Excellent

Loveleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel with good rooms
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family

Novotel Kayseri

Hotel lovely & clean. Large rooms. Slightly out of town (35min walk) but extremely convenient for airport. Woken by train blasting horn throughout night (probably every hour) so poor nights sleep
Stayed 1 night in May 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just what I needed

The expected high standard and convenience, at a sensible price.
Stayed 1 night in May 2024

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Shelly, Myrtle Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Tansu

Travelled with family and small children
Genel olarak memnun kaldık. Yarıyıl tatili nedeniyle sabah kahvaltı saatleri yoğundu. 09.30 10.00 saatleri arasında boş masa bulmak güç oldu. Boşalan masalar daha hızlı servise açılabilir. Ayrıca ilk kez konaklıyorsanız odaya serviste yemek ücreti oda hesabına yazılırken, restorandaki yemek ücretlerinin peşin talep edilmesi “ilginç” bir durumdu.
Stayed 4 nights in Jan 2024