Family-friendly hotel with 2 restaurants connected to a shopping center in Kayseri
With direct access to the slopes, The Kayseri Loft Hotel makes guests feel at home with amenities like a full-service spa and an indoor pool.
The Kayseri Loft Hotel offers 85 air-conditioned accommodations with minibars and complimentary bottled water. Rooms open to balconies. Memory foam beds feature premium bedding. A pillow menu is available. 40-cm LED televisions come with premium satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.
This Kayseri hotel provides complimentary wireless Internet access. Business-friendly amenities include phones; long-distance and international calls are complimentary (restrictions may apply). In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include ski-in/ski-out access, an indoor pool, and a sauna.
Children under 15 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 3 years old are not allowed in the swimming pool or hot tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is equipped with a sauna and Turkish bath/hammam.
The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.
Our customers tell us they can't get enough of the helpful staff at The Kayseri Loft Hotel. During your stay, you'll be connected to a shopping center, and within walking distance of Cifte Kumbet. Features include free WiFi in public areas and free valet parking, plus 2 restaurants.
Free WiFi
Free valet parking, self parking, and extended parking
For dining with garden views, stop by The Black Lounge, one of the property's 2 restaurants
Buffet breakfast served daily for a fee
Take a swim in the indoor pool
Indulge with deep-tissue massages, reflexology, or thalassotherapy at the spa
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a sauna, ski-in/ski-out access, and hiking/biking trails
6 minutes by car from Kayseri Castle and 8 minutes from City and Mimar Sinan Museum
Shopping center, local-area, and ski shuttle service available for a fee
Cats welcome for free (restrictions apply)
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. Conveniences like ski storage, ski passes, and shopping on site allow you to spend less time with logistics and more time on the slopes.
There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.
Smoking is allowed in designated areas at this Mediterranean Kayseri hotel.
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
The Black Lounge - Overlooking the garden, this café serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
The Roof Restaurant - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Late night fare is available from room service (during limited hours).
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
Area shuttle (surcharge) up to 30 kilometres
Shopping centre shuttle (surcharge)
Ski shuttle (surcharge)
Free uncovered self parking on site
Free uncovered valet parking on site
Free uncovered extended parking on site
Limited on-site parking
Wheelchair-accessible parking and van parking available
Food and drink
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: TRY 449 to 899 for adults and TRY 349 to 649 for children
2 restaurants
A coffee shop/cafe
Couples/private dining
Private picnics
Restaurants on site
The Black Lounge
The Roof Restaurant
Things to do
Arcade/game room
Bicycle rentals
Evening entertainment
Full-service spa
Games
Hiking/biking trails
Hot tub
Indoor pool
Library
Optional ski privileges
Playground
Sauna
Shopping
Ski passes
Ski storage
Ski-in/ski-out access
Snow sports gear
Snow tubing
Table tennis
TV in common areas
Family friendly
Arcade/game room
Children's games
Children's toys
Grocery/convenience store
High chair
Indoor pool
Laundry facilities
Mini-fridge
Playground
Soundproofed rooms
Conveniences
24-hour front desk
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services
Business services
2,142 square feet of conference space
Business centre
Meeting room
Outdoors
Barbecue grill
Free pool cabanas
Garden
In a regional park
In the mountains
Outdoor entertainment area
Outdoor furniture
Picnic area
Pool loungers
Rooftop terrace
Full-service spa
3 treatment rooms
Aromatherapy
Body scrubs
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
In-room massages
Reflexology
Sauna
Spa open daily
Sports massages
Swedish massages
Thai massages
Thalassotherapy
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Doorbell and phone notification
Lift
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchair-width doorways
More
1 building
10 floors
Ballroom
Banquet hall
Built in 2019
Designated smoking areas (fines apply)
Fireplace in lobby
Mediterranean architecture
Reception hall
Room amenities
Bedroom
Blackout drapes
Extra futon (surcharge)
Memory foam mattress
Pillow menu
Premium bedding
Bathroom
Free toiletries
Hair dryer
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided
Entertainment
40-cm LED TV with premium cable/satellite channels
Food and drink
Electric kettle
Free bottled water
Late-night room service
Mini-fridge
Minibar
Restaurant dining guides
More
Air conditioning
Connecting rooms available
Free international calls
Free long-distance calls
Heating
Iron/ironing board on request
Laptop workspace
LED lighting
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets are welcome and stay free
Only cats are allowed
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Children and extra beds
Children are welcome.
Kids stay free! One child 6 years old or younger stays free when using existing bedding.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately TRY 449 to 899 for adults, and TRY 349 to 649 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Futon bed fee: TRY 30 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
Tax ID - 0490365401
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Guests may be permitted to bring a pet (birds or cats only) with advance notice. Dogs are not permitted.
Property Registration Number 2022-38-0002
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Pool access available from 8:00 AM to 10:30 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
Alcohol isn't served at The Kayseri Loft Hotel.
Property is also known as
The Kayseri Loft Hotel Hotel
The Kayseri Loft Hotel Kayseri
The Kayseri Loft Hotel Hotel Kayseri
Reviews
The Kayseri Loft Hotel Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Rating 10 - Excellent. 248 out of 471 reviews
10 - Excellent
248
Rating 8 - Good. 134 out of 471 reviews
8 - Good
134
Rating 6 - Okay. 43 out of 471 reviews
6 - Okay
43
Rating 4 - Poor. 25 out of 471 reviews
4 - Poor
25
Rating 2 - Terrible. 21 out of 471 reviews
2 - Terrible
21
Reviews
6/10 Okay
Karen Matta
Travelled with family
21 Jul 2025
Liked: Cleanliness, staff & service
Exterior and interior is poorly maintained and appears worn. Bed and pillows uncomfortable. Sheet barely covered mattresses which had no protective covers. Towel gray and rough. Floor was cleaned but had filmy residue. Stair exit to outside was unlocked allowing anyone to go in. Overall photos are from when it was new but it has not been maintained
The location was perfect for our needs. The room was clean and was serviced each day. The kitchenette was nice except it was not stocked with cookware or dishware.
Pool was closed. Hamam smelled like mold. They changed my room because it did not have working hair dryer and lights kept flickering. Secund room was much better.
It felt like I was renting an apartment building and not a hotel.
Samira
Stayed 4 nights in Apr 2025
8/10 Good
ABDOLREZA, bandarabbas
19 Mar 2025
Disliked: Amenities
The hotel had very good access and a very good location.
Ultimately, we enjoyed our stay at the Kayseri Loft Hotel. The room was comfortable (albeit, rather warmer than it needed to be--everywhere in the hotel), the breakfast buffet was tasty, with a number of options, and the pool/spa/sauna area was a nice attraction for time spent at the hotel.
Some areas to consider for upgrades:
First, the room security. The door to the room does not have a peephole or a security lock that allows one to see outside without fully opening the door. This came to my attention one evening when someone was trying to use his room key to open the wrong room (my room).
Second, we had a small issue with the shuttle service to the Erciyes ski area. Our driver seemed to wander about Kayseri before heading up the hill, and when he finally did start heading up the hill, his van broke down, requiring us to shift vehicles. I realize that vehicles can and do run into technical difficulties. However, because of the time spent needlessly driving around (heading toward and away from the mountain) the driver was not aware of the vehicle issue until we had already been in the van for nearly half an hour.
Overall, we did enjoy our stay! That is the important thing to remember.
Very nice stay close to Kayseri airport. Staff was friendly and quick to check us in. Room was good for our family of 5. However. AC was only available in the main room and not in the inside bedroom. AC was pretty weak even at the highest setting
I don’t think it will be sufficient for summer stay.
Angel
Stayed 1 night in Mar 2024
6/10 Okay
Verified traveller
Business traveller
7 Oct 2023
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Not coming back -- which is a pity
A sad experience to be back after half a year and to see how much the place has been run down in the intervening months.
It is one of those hotels where clearly a lot of funds were put in initially only to be neglected afterwards.
The place is kept very clean, which is good, but the faucets are wobbly and loose, the toilet roll holder is about to drop out of its screwholes, only a selection of lightbulbs seem to function, rain enters in through doors and skylights, and so on, and so forth.
But really, all of this is forgivable and forgettable.
The real news is that the restaurant no longer serves beer and wine. The top floor used to be a lively and welcoming place after a long day of work. It's now silent as the grave.
For me this is a dealbreaker: I want to have a beer or a glass of wine with my food. Nothing excessive, of course. But whether it is a result of encroaching fundamentalism or just the same disengagement as the neglect of the rooms, it is not acceptable to drink tepid water or fruit juice with my steak or Turkish hors d'oeuvres.
I will have to find another place when staying in Kayseri. Which is a pity.
Have a wonderful stay at this hotel. Rooms are big, spacious and service friendly and excellent. Breakfast is good and location is perfect if you wish to hire a car for stay in kayseri. Shall recommend and stay again when visit Kayseri.