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Best Western Gudauri

3.5 star property

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Photo gallery for Best Western Gudauri

Restaurant
Restaurant
Mountain view
Exterior
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Gudauri, Kazbegi, GEO, 4702
  • Place, Kobi Ski Area
    ‪1 min walk‬
  • Place, Stephantsminda Museum of History
    ‪33 min drive‬
  • Place, Gergeti Trinity Church
    ‪40 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony, Mountain View

Standard Room, 1 King Bed, Balcony, Mountain View

Standard Room, 1 King Bed, Balcony, Mountain View

  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed, Balcony, Mountain View

Superior Room, 1 King Bed, Balcony, Mountain View

Superior Room, 1 King Bed, Balcony, Mountain View

  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Single Beds, Balcony, Mountain View

Standard Room, 2 Single Beds, Balcony, Mountain View | Mountain view

Standard Room, 2 Single Beds, Balcony, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Family Room, Multiple Beds, Balcony, Mountain View

Desk, soundproofing, free wired Internet, bed sheets

Family Room, Multiple Beds, Balcony, Mountain View

  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free wired internet

View all photos for Superior Room, 2 Single Beds, Balcony, Mountain View

Superior Room, 2 Single Beds, Balcony, Mountain View

Superior Room, 2 Single Beds, Balcony, Mountain View

  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

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About this property

Best Western Gudauri

Ski into Best Western Gudauri, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including a hot tub and a full-service spa.
Best Western Gudauri offers 58 air-conditioned accommodations with bathrobes and slippers. Flat-screen televisions come with cable channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Kazbegi hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include ski-in/ski-out access, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
During your stay at Best Western Gudauri, you're just a quick walk from Kobi Ski Area. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Treat yourself to massages at the spa
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Onsite recreation includes a steam room, a sauna, and ski-in/ski-out access
  • Steps from Kobi Ski Area and 10 minutes by car from Church of St. George
  • Free ski shuttle service
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. Conveniences like ski storage, ski equipment rentals, and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Kazbegi hotel is smoke free.

Guests are served free buffet breakfast daily from 8:00 AM to 11:00 AM.
Best Western Gudauri has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Hot tub
  • Sauna
  • Ski equipment rentals
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Best Western Gudauri

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property does not have a front desk. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Best Western Gudauri Hotel
Best Western Gudauri Kazbegi
Best Western Gudauri Hotel Kazbegi

Best Western Gudauri Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 18 reviews
Rating 8 - Good. 5 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 4 out of 18 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
This is a solid hotel. Nothing too fancy, but met our needs. Being situated on a switch back makes it difficult to feel comfortable walking to restaurants.
Verified

10/10 Excellent

Ryan

Liked: Cleanliness
I had a room facing the street and it was very noisy throughout the night. Trucks will drive by dogs were barking and there is a LED orange light that stays on also throughout the night and you can’t turn it off.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Gw

Liked: Cleanliness, property conditions & facilities
The balcony is directly over the military road...continuous trafic day and night...
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Maryna

Disliked: Cleanliness, amenities, property conditions & facilities
I stayed at Best Western Hotel from 31 December 2025 to 5 January 2026. The full amount for the stay was paid during check-in and split 50/50 between myself and my friend. However, on 22 January, I noticed an unauthorized charge of AED 3,033.71 made by the hotel to my card. I immediately contacted the reception. Unfortunately, the staff member I spoke with was unprofessional and insisted that the booking had not been paid, despite me providing clear proof of payment. The issue was not resolved at reception level. The team should have first verified their bank records before charging my card again, and only contacted me if any discrepancy had actually been found. I raised a complaint with the hotel owner the same day. I received an apology and written confirmation that the transaction was cancelled. While I appreciate that the charge was eventually reversed, this situation is unacceptable and reflects very poor service and lack of proper internal checks. Guests should not have to deal with unauthorized charges weeks after their stay.
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Maryna

Liked: Property conditions & facilities
I stayed at Best Western Hotel from 31 December 2025 to 5 January 2026. The full amount for the stay was paid during check-in and split 50/50 between myself and my friend. However, on 22 January, I noticed an unauthorized charge of AED 3,033.71 made by the hotel to my card. I immediately contacted the reception. Unfortunately, the staff member I spoke with was unprofessional and insisted that the booking had not been paid, despite me providing clear proof of payment. The issue was not resolved at reception level. The team should have first verified their bank records before charging my card again, and only contacted me if any discrepancy had actually been found. I raised a complaint with the hotel owner the same day. I received an apology and written confirmation that the transaction was cancelled. While I appreciate that the charge was eventually reversed, this situation is unacceptable and reflects very poor service and lack of proper internal checks. Guests should not have to deal with unauthorized charges weeks after their stay.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

ARGYRIOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had 2 bookings with Expedia for 3 rooms at this hotel, but upon arrival, we were informed by the hotel staff that they have only received 1 booking from Expedia. Instead of throwing us out in the cold (like many other hotels would probably do), they did all the hard work for us by calling Expedia to solve this problem, which is of no fault of theirs. From our vast travel experience, we think most hotels would have expected us to call Expedia ourselves, to try and find out where our booking was. The General Manager, Ms Neena, was very efficient and professional in explaining the whole situation to us.The rooms were clean, and very modern, and all the basic necessities we needed were provided for. Breakfast and meals at the restaurant were also great, with very efficient staff running like clockwork. The jacuzzi and sauna are complimentary, and have to be booked in advance for the privacy comfort of the guests. Free shuttle buses are provided to take guests to the ski lifts. The staff were all very professional and efficient. We can highly recommend this hotel to those visiting Gudauri, and our advice is, if you can afford it, go for the Family Rooms. They are much more spacious and luxurious compared to the standard ones.
Stayed 6 nights in Feb 2023
Verified

8/10 Good

AHMAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

فندق رائع

فندق رائع جدا ، كل شي جميل ومرتب ، اطلاله جميله ، يوجد خدمات قريبه منه مثل سوبر ماركت ومطاعم ، يوجد شطاف ، تدفئه جميله ، مساعده ، طاقم المطعم جميلين فقط يحتاجون قليل من الابتسامه
Stayed 2 nights in May 2022
Verified

8/10 Good

Hisham

Liked: Cleanliness, staff & service, amenities
clean property and staff and good. room were tiny though and restaurant food is very average
Stayed 2 nights in Jan 2022
Verified

8/10 Good

Dalina

Liked: Cleanliness, staff & service, property conditions & facilities
Hands-on, very friendly staff always at your service. I enjoyed my stay and would definitely come back.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Mohindrakumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best experience in Georgia

Its good hotel to stay in gudauri with a family....beautiful view in front of hotel....specially when we stay full night in hotel snow falling and morning we enjoy so much.
Stayed 2 nights in Dec 2021
Verified

2/10 Terrible

Abdulaziz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Canceled our reservation

The hotel canceled our reservation without any notice!! They said the hotel was for COVID people.
Stayed 2 nights in Aug 2021
Verified

6/10 Okay

Rhuddhesh

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Good location everything else is horrible

It's a farse that this hotel is able to even hold of n to international name... On check in we were downgraded (even without informing us). When we complained, the manager said they are sold out and they will book us in other hotel if we don't like the room. Since ni other hotels were available, we had to stay put in the hotel. Manager agreed to waive off a night's charge and promised to move us to the room category we booked on day 2. But we never heard from them again. On check out it took us 20 minutes to settle the bills as at first they couldn't locate our stay record, then they couldn't figure out room rate, and then they didn't know about not charging for 1 night. We had to trace the manager we spoke on arrival, explain the whole situation again and then reminder her.. to top it off.. we were shown the total charge on calculator and never even recieved a payment receipt on check out. Rooms do not have water bottles, on asking the reception, they ask us ti go to restaurants for water, and restaurant charges 3GEL for 500ml bottles. Restaurant food is good but the whole restaurant is managed by just 2 staff members. on first night we went for dinner at 8:30pm, recieved menu at 9pm, server was free to take order at 9:30 and food+drinks came in table at 10pm. Never will we ever visit this hotel again...
Stayed 2 nights in Jul 2021
Verified

8/10 Good

charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice modern hotel, but small-ish rooms

Nice modern hotel, newly built. Rooms have thoughtful touches like many plug outlets, even next to beds etc. However, rooms are a bit small, and the balconies are so small they only fit 1 person. The restaurant on site is quote good though, many different options to choose from, the trout was excellent.
Stayed 3 nights in Jul 2021
Verified

4/10 Poor

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024
Verified

2/10 Terrible

Inger Marie

Stayed 1 night in Sep 2024
Verified

10/10 Excellent

SADIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Alexander Solhus

Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Chabrat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice !

Stayed 3 nights in Aug 2022