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Keene Elm City Hotel, an Ascend Collection Hotel

2.5 star property

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Photo gallery for Keene Elm City Hotel, an Ascend Collection Hotel

Lobby
Indoor pool
Standard Room, 1 King Bed, Non Smoking
In-room safe, desk, iron/ironing board, free cots/infant beds
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
175 Key Rd, Keene, NH, 03431
  • Place, Keene State College
    ‪18 min walk‬
  • Place, Cheshire Children's Museum
    ‪19 min walk‬
  • Place, Historic Main Street
    ‪20 min walk‬
  • Airport, Springfield, VT (VSF-Hartness State)
    ‪61 min drive‬

Room options

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Transfer Shower, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Transfer Shower, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Roll-in Shower, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Transfer Shower, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Transfer Shower, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Transfer Shower, Non Smoking

Room, 1 King Bed, Transfer Shower, Non Smoking

Room, 1 King Bed, Transfer Shower, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Non Smoking

9.8 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Keene Elm City Hotel, an Ascend Collection Hotel

Along with an indoor pool, this hotel has a fitness center and a microwave in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Keene Elm City Hotel, an Ascend Collection Hotel offers 80 accommodations with safes and complimentary newspapers. Televisions come with premium satellite channels and pay movies. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Keene hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the free breakfast at Keene Elm City Hotel, an Ascend Collection Hotel. During your stay, you'll be within walking distance of Ashuelot River. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 14 minutes by foot from Ashuelot River and a 3-minute drive from Cheshire Children's Museum
  • Dogs welcome for a fee
Keene Elm City Hotel, an Ascend Collection Hotel offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Keene Elm City Hotel, an Ascend Collection Hotel. Free self parking is available.
Guests are served free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 70 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel KEENE
Holiday Inn Express Keene Hotel
KEENE Holiday Inn Express
Holiday Inn Express Keene
Holiday Inn Express Keene Hotel Keene
Holiday Inn Keene

Keene Elm City Hotel, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 512 out of 1000 reviews
Rating 8 - Good. 304 out of 1000 reviews
Rating 6 - Okay. 107 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Kristie

Liked: Cleanliness, property conditions & facilities
Clean room, comfortable bed, friendly staff
Stayed 1 night in Feb 2026
Verified

8/10 Good

Alex

Liked: Cleanliness, property conditions & facilities
Staff were great place was clean and nice.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
Was a great stop. Would go there again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities
Great welcoming agent, spotless room and a very quiet floor.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience and would recommend it to everyone
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect, and the food was great
Stayed 1 night in Dec 2025
Verified

8/10 Good

Danielle

Liked: Cleanliness, staff & service, amenities
Nice clean room, very good shower, friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the breakfast options and the very comfortable bed.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Bill

Liked: Staff & service
Disliked: Amenities
Staff was good, room needs updating
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very welcoming and the room was very clean.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced and clean.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities
Clean, great staff, great breakfast, warm water pool
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Leland

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, well-appointed with amenities. The staff was courteous and helpful. Outside access doors were proximal to parking. Dog friendly by observation. Coffee available 24 hr/day. Good breakfast selection.21st century charm and comfort at a good price.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities
The staff was great and the room excellent!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly. The pool was the perfect temperature. Would definitely stay again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay very nice place comfortable bed.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot for a quick overnight- clean and conveniently located!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, good breakfast…..best price relative to other hotels
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Dixon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If the breakfast is homemade will be better
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Britney

Liked: Cleanliness, amenities
Room was clean and staff was friendly.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Wendy

Liked: Cleanliness, staff & service
Nice place to stay and staff was friendly. Pool was warm and loved the hours it was open!
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Norma

Disliked: Staff & service, property conditions & facilities
make sure you bring your own do not disturb card and keep ur inside lock locked up otherwise the cleaners just try to come in on u. then come clean ur room anyway after you leave and tell the front desk you want a late check out so they call and wake u up in the morning.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Pertti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast modest, not a lot of options available area and the hotel easy to find
Stayed 1 night in Oct 2025